Advance Solutions Corp.

Advance Solutions Corp. Advance Solutions is a leading ServiceNow Elite Partner with over 15 years of experience and 1000+ successful implementations.

Founded in 2008, Advance Solutions' mission is to make cloud-based service management quick and easy for our customers, ultimately improving enterprise productivity, organization and culture. With a team of 800+ certified experts, we offer a wide range of services in ServiceNow consulting, implementation, and managed services. We operate in the AMER, APJ, EMEA & APAC serving industries such as Financial Services, Healthcare, Retail, Non-Profit, Education, Manufacturing, and Public Sectors. We serve 25% of the Fortune 100 and are recognized as one of the top ServiceNow experts by Gartner's Market Guide for ServiceNow Consulting, Implementation, and Managed Services 2022 and ISG Provide Lens ServiceNow Ecosystem Partners US 2022 Quadrant Report, Advance Solutions helps organizations optimize their IT operations and improve their overall IT service delivery. We have 400+ employees and offer a range of apps on the ServiceNow store.

ADVANCE Measures Moveworks by Deflection, Not Deployment Date Going live with Moveworks isn't the finish line. The real ...
10/16/2026

ADVANCE Measures Moveworks by Deflection, Not Deployment Date

Going live with Moveworks isn't the finish line.

The real question is whether the experience is delivering measurable value after deployment.

At ADVANCE, that starts with the fundamentals: trusted knowledge, connected workflows, the right integrations, clear employee journeys, and a ServiceNow foundation that can support the experience.

Then we measure what happens.

Are employees getting answers without creating cases?

Are common requests being completed through self-service?

Are users reaching live support less often?

Which use cases are delivering the strongest results?

Deflection is an important part of that picture.

ServiceNow's Self-Service Analytics provides visibility into self-service effectiveness through outcomes such as confirmed deflection, potential deflection, and no deflection. Organizations can also define KPIs around their own business needs.

That gives us a better way to frame the conversation:

Implementation → Adoption → Self-Service → Measurable Outcomes

Because an AI experience shouldn't be measured by when it goes live.

It should be measured by what changes after it does.

Want to understand whether your employee experience is delivering measurable value? Let's talk.

10/16/2026

Advance Solutions Is Heading to London!

On October 20, the ServiceNow community comes together at World Forum London at ExCeL London, and the Advance Solutions team will be there.

Meet the consultants behind the platform work. Talk with our experts about the challenges you're facing, from platform strategy and workflow transformation to AI readiness, automation, and scaling ServiceNow across the enterprise.

No generic conversations. No one-size-fits-all answers. Just practical insights from people who work with complex ServiceNow environments every day.

Planning your next ServiceNow move? Let’s talk in London.

Book time with the Advance Solutions team before the event and make your World Forum experience count.

ADVANCE Builds the Remediation Workflow Before the Alert Ever Fires A recurring incident is more than another ticket to ...
10/15/2026

ADVANCE Builds the Remediation Workflow Before the Alert Ever Fires

A recurring incident is more than another ticket to close.

It’s a signal that the same problem may be happening again, and that the resolution could potentially be standardized and automated.

At ADVANCE, our approach to autonomous IT starts with the operational data an organization already has: recurring incidents, work notes, resolution history, alert patterns, and the steps teams use to resolve common issues.

From there, we identify the right automation opportunities and design remediation workflows around how the environment actually operates, rather than forcing a generic runbook onto it.

This approach aligns with ServiceNow's LEAP capabilities, which can analyze historical incident data, identify automation opportunities, generate resolution steps, create playbooks, and connect those steps to automated remediation.

The principle is simple:

Don't automate everything. Automate what you understand.

Recurring incident → Proven resolution → Controlled workflow → Automated remediation

That’s how IT can move from reacting to incidents to resolving known issues faster and more consistently.

Don't build self-healing IT from a template. Build it from what your environment has already learned.

Don’t Just Map Your Infrastructure. Map The Services That Matter. Behind a business-critical application are databases, ...
10/12/2026

Don’t Just Map Your Infrastructure. Map The Services That Matter.

Behind a business-critical application are databases, application servers, load balancers, cloud resources, APIs, and other configuration items, all connected through dependencies that can affect service availability.

The challenge is understanding how those pieces connect and what happens when one of them changes or fails.

That’s where service-aware visibility becomes critical.

At ADVANCE, we bring together Service Mapping, Discovery, CMDB, CSDM, and operational visibility to help organizations understand the services behind their infrastructure, not just the infrastructure itself.

With ServiceNow Service Mapping, teams can discover application services and map the CIs, applications, and infrastructure that support them, creating greater context within the CMDB.

The goal isn’t simply to map more CIs.

It’s to understand the services that matter, the dependencies behind them, and the potential impact when something changes.

That’s the foundation for more informed IT operations and better decisions.

ADVANCE Delivers a Rapid ITSM Transformation for a Leading Insurance Company How do you replace a legacy ITSM platform o...
10/09/2026

ADVANCE Delivers a Rapid ITSM Transformation for a Leading Insurance Company

How do you replace a legacy ITSM platform on a tight timeline without disrupting ongoing operations?

A leading insurance organization needed to retire Cherwell and move to ServiceNow while maintaining business continuity.

ADVANCE helped make it happen.

We modernized ITSM, migrated existing service records, integrated with the organization’s infrastructure service provider, and delivered a more connected employee self-service experience.

The result? A scalable ServiceNow foundation, greater service visibility, stronger collaboration, and a smoother transition to modern IT operations.

Read the full case study: https://www.advancesolutions.com/case-study/rapid-itsm-transformation/

We’re heading to ServiceNow World Forum London! Advance Solutions is proud to be a Gold Sponsor of ServiceNow World Foru...
10/08/2026

We’re heading to ServiceNow World Forum London!

Advance Solutions is proud to be a Gold Sponsor of ServiceNow World Forum London on October 20.

We’re bringing our team to London to share how organizations can get more value from their ServiceNow investment, from AI-powered workflows and agentic operations to smarter automation and modern enterprise solutions.

At Booth #13, you can:

Meet our experts
Explore what we’re building
See our latest solutions in action
Talk with us about your ServiceNow goals

Planning to attend? Meet the Advance Solutions team at Booth #13.

Want a dedicated conversation with our consultants?

Book a meeting with us: https://www.advancesolutions.com/insights/events/servicenow-world-forum-london-2026/

October 20
ExCeL London

See you at ServiceNow World Forum London!

The Smarter Way to Start Your Moveworks Journey Employee experience transformation doesn’t need hundreds of use cases to...
10/06/2026

The Smarter Way to Start Your Moveworks Journey

Employee experience transformation doesn’t need hundreds of use cases to get started.

In fact, starting too broad can make it harder to prove value.

At ADVANCE, we recommend starting with the employee requests that create the most volume and friction. Establish a measurable baseline, address the highest-impact opportunities, and then expand based on what the data tells you.

With Moveworks, employees can use natural language to search enterprise content, get answers, submit requests, and complete actions across ServiceNow and connected applications through a conversational experience.

The opportunity is bigger than simply adding another way for employees to get help.

It’s about making it easier for employees to get answers, take action, and resolve issues while giving the business measurable insight into what is working.

Our approach:

• Identify the highest-volume employee requests.
• Prioritize use cases with clear business value.
• Launch focused conversational self-service.
• Measure resolution, deflection, and employee demand.
• Expand based on real results.

Start with the requests that matter. Prove the value. Then scale with confidence. Expand with confidence by contacting us now. https://www.advancesolutions.com/contact/

AI Is Scaling Fast. Can Your Governance Keep Up? As AI agents, models, data, and other AI assets spread across the enter...
10/05/2026

AI Is Scaling Fast. Can Your Governance Keep Up?

As AI agents, models, data, and other AI assets spread across the enterprise, organizations need more than visibility. They need to know what they have, who owns it, what it connects to, how it is performing, and whether it is actually delivering value.

That’s where governance becomes critical.

ServiceNow AI Control Tower is designed to give organizations greater visibility and control across their AI landscape, helping discover AI agents, models, identities, and MCP servers, manage risk and compliance, monitor performance, secure AI actions, and measure value.

But implementing the technology is only part of the equation.

The real question is: How do you build an AI environment that can scale without creating more complexity?

That’s where ADVANCE comes in.

We help organizations connect people, processes, data, and technology to build a stronger foundation for AI, while maximizing the value of their ServiceNow investment.

Because AI governance should not slow innovation down. It should make scaling AI with confidence possible.

Know your AI. Govern your AI. Secure your AI. Measure its value.

Connect with ADVANCE to build an AI strategy designed for what comes next.

Gandhi Jayanti 2026 | A Legacy That Lives OnRemembering Mahatma Gandhi and the values of truth, peace, and simplicity th...
10/02/2026

Gandhi Jayanti 2026 | A Legacy That Lives On

Remembering Mahatma Gandhi and the values of truth, peace, and simplicity that continue to inspire generations.

Wishing everyone a peaceful and meaningful Gandhi Jayanti from Advance Solutions.

Address

5460 McGinnis Village Place, Suite #101
Alpharetta, GA
30005

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+17704622070

Website

Alerts

Be the first to know and let us send you an email when Advance Solutions Corp. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Advance Solutions Corp.:

Shortcuts

Share

Category