Celsior Technologies is a division of Pyramid Consulting and helps organizations build their digital future and transform how they work and support their clients. The company is positioned to be a leader in the Digital Transformation space across both applications and infrastructure services with an emphasis on data & insights, applied automation, and integrated security & network. Celsior Technol
ogies provides customers with the industry's broadest and most innovative technology and services portfolio for the data era. As a certified Minority Business Enterprise, the organization can assist our clients and society with inclusive diversity through hiring or developing talent with diverse backgrounds. www.celsiortech.com
We specialize in the following key areas:
1. Application Transformation
Your business needs application innovation to compete successfully in the market and manage internal efficiencies. You want to move to the cloud, modernize applications, and drive digital transformation at both the infrastructure and business levels. At the same time, though, it may be difficult to find the talent to drive your digital transformation journey. And you may be spending much of your software budget on the overwhelming costs of legacy application support and operations. Journey to the Cloud
You want to take fuller advantage of the cloud but you may face technical challenges as well as possibly resource shortages and skills gaps. Of course, you would like to put more resources on technical innovation, but it’s difficult when so many resources are devoted to operations and troubleshooting. How can you accelerate your journey to the cloud, reduce costs and risks due to tech debt, better manage your existing data center, and innovate in support of your business? Data-Driven Enterprise
Enterprises want to maximize value from the vast amount of information they generate coupled with valuable external data. Constrained by existing legacy systems, data platforms, and applications, business leaders are looking for a transformation journey. With our business view of people and processes first and then technology, Celsior can help you in moving through the journey of strategy, data health, architecture, data migration and integration, and finally business insights.
4. Enhancing Customer Experience
We all understand the huge positive impact of customer experience (CX) on customer retention, brand loyalty, cross-selling, and upselling. At the same time, the negative side of CX is sobering. According to PWC, even if people love your company or product, 59% will walk away after several bad experiences, and 17% will walk away after just one bad experience. Data shows that CX is now set to overtake price as the key brand differentiator. So how can you continue to improve CX and pull ahead of the competition? Let us help you!
5. Enabling the Hybrid Workplace
The workplace continues to evolve to one that integrates both office and home models – the hybrid workplace. In-person interaction is important, but employees now expect flexibility in where and when they work. They also expect a workplace IT experience like that on their consumer smartphones. IT wants to help but needs to ensure security and constrain costs. Meeting these varying needs can be daunting. Employees expect “always-on” support. Properly supporting users in these new work models, while using old paradigms can be expensive or impossible. Let us help you with new paradigms!
6. Improved Outcomes through Better Quality
From a user’s perspective, digital transformation is fundamentally about bringing together the physical and virtual worlds. Whether the user is a consumer or employee, that synthesis only works if it’s a quality experience. For a business, high-quality digital transformation results in better customer experience--and thus higher revenues--and better employee experience--and thus improved employee engagement. From an IT perspective, we all understand that building quality into code is faster, quicker, and much less expensive than fixing bugs after production release. But despite this understanding, many issues make QA and testing difficult. We can help you!
7. Next-Gen Converged Network and Security
You want to protect your data in the digital world that operates without boundaries—that incorporates clouds, mobile edge devices, and even IoT sensors. One impediment to this new world is too often the corporate network. Legacy networking solutions were designed to connect headquarters and branch offices within secure firewalls and to support occasional VPN-based remote workers. Trying to use legacy networks in the digital world leads to poor responsiveness of enterprise cloud applications, vulnerability to ransomware, and overwhelmed IT teams. We have innovative solutions that can help you! We support enterprise and ISVs in several key industries, including insurance, banking & financial services, retail & distribution, healthcare, and others. We’re based in Alpharetta, Georgia, with additional offices across the US, Canada, and India.