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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

DecisionTelecom

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DecisionTelecom

Omnichannel Messaging Platform for Business and Developers. Global A2P SMS Provider and Voice Carrier

IT-Decision Telecom LLC (Decision Telecom) is a Global A2P Messaging Provider and Voice Carrier, licensed Operator and GSMA member. Decision Telecom's Omnichannel Communication Platform allows to send Business Messages Globally. All communication channels in one place: SMS, Viber Business, WhatsApp Business, RCS, Verifications, HLR, Voice and chat inbox, available via web-interface and programmabl

e with APIs. Easily interact with your customers from your official Brand Name using popular communication channels and reach every mobile phone on the planet with a single click. Enjoy using our services and free unlimited 24/7/365 support.

18/05/2026

GCCM Berlin 2026 - see you there! 🇩🇪

The DecisionTelecom team is heading to Europe 2026 GCCM, taking place on June 15–17 at Hotel Palace Berlin.

We’re excited to meet partners, exchange ideas, and discuss:
• A2P SMS, Viber, and WhatsApp Business Messaging
• Voice services
• White-label omnichannel messaging CPaaS solutions
• New telecom business opportunities

GCCM is always a great place to reconnect with industry friends and build new partnerships across the global telecom ecosystem.

If you’ll be in Berlin - let’s schedule a meeting.

📍 Hotel Palace Berlin
📅 June 15–17, 2026
Email: [email protected]

09/03/2026

What a fantastic and productive week at MWC Barcelona for the DecisionTelecom team!

MWC is always a special place where the global telecom and technology community comes together, and this year was no exception. Over the past few days we had the pleasure of meeting many of our partners, clients, and new connections from across the world.

A big thank you to everyone who took the time to meet with us. The conversations were inspiring - from strengthening existing partnerships to exploring new opportunities in Business Messaging, Omnichannel CPaaS, and next-generation communication solutions.

We had an incredible number of meetings, discussions, and brainstorming sessions around how businesses can better connect with their customers through reliable, scalable, and innovative messaging platforms. It’s exciting to see how quickly this space continues to evolve.

Events like MWC remind us how strong and collaborative our industry really is. We truly appreciate the trust of our partners and are looking forward to turning many of the ideas and conversations from Barcelona into new projects and long-term collaborations.

Thank you again to everyone who met with the DecisionTelecom team - and see you at the next event!

17/02/2026

We’re excited to announce that DecisionTelecom will be attending MWC 2026, taking place 2–5 March at Fira Gran Via, Barcelona.

As always, we look forward to reconnecting with our partners and friends from the Business Messaging and Voice industry — meeting in person, discussing market trends, exploring new opportunities, and strengthening our partnerships.

This year, we are proud to showcase our Omnichannel Business Messaging CPaaS – an All-in-One White Label solution, designed to empower operators, aggregators, and enterprises with a fully integrated communications ecosystem.

Our platform brings together in a single, powerful dashboard:

✔ SMS
✔ Viber
✔ WhatsApp
✔ HLR Lookup
✔ And soon - RCS

Built as a scalable, operator-grade solution, it is designed to serve both enterprises and telecom operators, enabling seamless multi-channel engagement, advanced routing intelligence, automation, and flexible white-label deployment for partners worldwide.

At DecisionTelecom, we believe the future of business communication lies in intelligent omnichannel integration - and we’re excited to build that future together with you.

If you haven’t scheduled a meeting with us yet, please contact your account manager or email us at [email protected]
to arrange a time.

See you in Barcelona!

31/12/2025

Happy Upcoming New Year from DecisionTelecom!

As the New Year approaches, we would like to thank our clients, partners, and team for your trust, collaboration, and support throughout the year.

May the coming year bring new opportunities, strong connections, innovative solutions, and continued success. We wish you growth in business, stability in every project, and confidence in every decision.

Here’s to new goals, new achievements, and a successful year ahead, together with DecisionTelecom!

Wishing you a prosperous, healthy, and inspiring New Year!

30/12/2025

As the year comes to an end, it’s time to look back and celebrate our team, partners, and clients who inspired us and drove further.

Industry Events & Networking: This year, our team participated in 7 major international telecom events, strengthening partnerships and industry development.

Capacity Middle East 2025, Dubai
Mobile World Congress, Barcelona
International Telecoms Week, Washington DC
GCCM, Berlin
Wholesale World Congress, Madrid
Sigma Euro-Med, Malta
SiGMA Central Europe, Rome

New Features & Channels: In parallel to strategic development, we have been building actively our Omnichannel Messaging CPaaS, adding RCS integration as a brand new channel.

More Direct Connections: We have significantly expanded our network of direct connections to deliver mission‑critical transactional OTP SMS worldwide, as well as for voice calls.

Team Growth: Our team continues to grow dynamically, strengthening its expertise in telecom, voice, business messaging, and omnichannel CPaaS.

There are more achievements and discoveries to come. We are grateful to all of you for you staying with us. Happy New Year!

26/12/2025

The CPaaS market is experiencing rapid global expansion. The need for digital transformation and real-time communication tools fuels its development. Some predict its growth from about $16 billion in 2024 to more than $209 billion by 2034 (https://www.businessresearchinsights.com/market-reports/cpaas-market-119746), with a CAGR of about 28%. Growth is fuelled by omnichannel demand, mobile-first adoption, hybrid work, and API-driven scalability.

Businesses must prepare for:
🔹 Omnichannel orchestration: Customers expect seamless communication across voice, video, SMS, chat, and social.
🔹 AI-first engagement: Deliver real-time, human-like customer interactions while reducing costs.
🔹 Low-code automation: Empower non-technical teams to deploy communication features quickly.
🔹 Customer experience focus: Prioritize seamless, secure, and personalized interactions.
🔹 Global compliance: Stay ahead of evolving regulations in messaging and data privacy.

Ready to leverage CPaaS for growth in 2026?

Partner with DecisionTelecom 👉 White-Label CPaaS Platform https://decisiontele.com/resellers/

24/12/2025

As the year draws to a close, we want to thank our partners, clients, and friends for being part of our journey. Your trust and collaboration inspire us to keep building stronger connections every day.

🌐 At DecisionTelecom, communication is at the heart of everything we do, and this holiday season, we celebrate the power of staying connected with the people who matter most.

May your Christmas be filled with joy, peace, and meaningful moments. 🎁

Here’s to a prosperous New Year full of opportunities and shared success!

With gratitude,
The DecisionTelecom Team

22/12/2025

With over 3 billion active users every month, WhatsApp has become a powerful channel for businesses to connect with customers.

👉 WhatsApp eCommerce uses this powerful base for selling, supporting, and building loyalty directly through conversations in WhatsApp to:

🔹 Boost sales: Customers can browse and buy right inside the chat.
🔹 Improve support: Chatbots and automation provide instant, 24/7 assistance.
🔹 Enhance marketing: Personalised campaigns achieve higher open rates and conversions.

It’s the new standard and expectation for customer engagement. Already, 66% of purchases are made after chatting with a brand on WhatsApp.

🚀 Ready to launch your own WhatsApp eCommerce and grow sales?

Discover more here 👉 WhatsApp Business by DecisionTelecom https://decisiontele.com/products/whatsapp-business/

19/12/2025

Looking for a career where you can grow, contribute, and thrive? DecisionTelecom is hiring! We’re building an energetic, collaborative team with opportunities across tech, support, and sales.

🎯 Open position: SMS & Voice Carrier Relations Manager.

🌟 What makes DecisionTelecom a great place to work?
• Competitive salaries and bonuses.
• Mon-Fri schedule and comfortable office near Levoberezhnaya metro.
• Training opportunities and supportive team culture.
• Real impact on products used globally.

Value continuous learning, collaboration, and innovation? Join the team sharing the same mindset!

👉 Explore all open roles and apply today:
🔗 https://decisiontele.com/career/

17/12/2025

Cyber threats, spoofing, and fraudulent traffic can put your brand reputation, customer trust, and revenue at risk. Why SMS Security Matters:

👉 SMS Firewalls: Protect your messaging channels from spam, fraud, and malicious traffic.
👉 Encryption: Ensures that sensitive data stays protected, whether it’s notifications, alerts, or customer communications.
👉 Compliance: Stay aligned with data protection laws and industry standards while reducing risk.

Set up the enhanced functionality with DecisionTelecom:
🔹 Detect and analyze illegal SMS traffic of various types (SMS Faking, SMS Spoofing, SMS Smishing, fraud),
🔹 Configure of settings via GUI (routes, links),
🔹 Protect subscriber data (IMSI, MSC, VLR Number, MSC Number, HLR Humber),
🔹 Filter rules groups and structures, use rule combinations,
🔹 Monitor SMPP/SS7 interconnect traffic,
🔹 Apply AI technologies to analyze SMS traffic,
🔹 Monitor MO messages,
🔹 Create an API for black/white lists and blocking rules,
🔹 Analyze SS7 traffic (SRI, reports, etc.)

Businesses that prioritize communication security safeguard both their customers and their bottom line. Learn how SMS Firewall solutions fortify your messaging infrastructure:
🔗 https://decisiontele.com/sms-firewall.html

Address

Mykilsko-Slobidska 1
Kyiv
02002

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Website

http://www.it-decision.com/

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