Simply Contact

Simply Contact Customer Support Made Simple

Great customer service starts with people who feel supported. At Simply Contact, we know that building a resilient team ...
17/09/2026

Great customer service starts with people who feel supported. At Simply Contact, we know that building a resilient team takes more than clear KPIs and demanding shifts - it requires room to breathe, recharge, and connect 🌿✨

That’s why we invest in genuine team culture and launched our Team Days season:
• Offline meetups: our teams in Chișinău, Poznań, and Lviv have already gathered for pool, bowling, and shared dinners that brought together teammates and leads from different cities 🎱🎳🥩🍕
• Remote teams: we’re rolling out an interactive online space to bridge the physical distance and help everyone unwind without work agendas 💻☕
• Office life: stepping back into shared spaces over the past few months has made communication faster and trust a lot stronger across projects.

When people feel genuinely backed up and have space to reset, that energy directly translates into how they care for our partners' customers.

Looking for a reliable BPO partner with an engaged, grounded team, or interested in joining Simply Contact? Drop us a message - let’s connect! 🤝🚀

Simply Contact continues to scale across Europe with the opening of our new office in Košice, Slovakia - our 7th offline...
19/08/2026

Simply Contact continues to scale across Europe with the opening of our new office in Košice, Slovakia - our 7th offline location.

As our teams and operations expand, we are committed to creating accessible, high-standard workspaces that support seamless service delivery and direct collaboration. The Košice hub (located at Regus Cassovar, Žriedlová 13) strengthens our regional presence and provides our local specialists with a reliable, fully equipped environment.
This milestone is part of our broader growth roadmap, with additional European locations already in development and set to be announced soon.

Whether working on-site or remotely, our focus remains on providing stable infrastructure and sustainable conditions for our people. Explore career opportunities and connect with our team via DM.

Developing Future BPO Leaders: Simply Contact Partnering with ASEM in Moldova 🇲🇩📈Our CHRO Nataliia Padun recently hosted...
07/08/2026

Developing Future BPO Leaders: Simply Contact Partnering with ASEM in Moldova 🇲🇩📈

Our CHRO Nataliia Padun recently hosted an online session with students at ASEM - Academia de Studii Economice din Moldova - organized alongside the UPSKILL Moldova initiative.

The room was packed with energy, and the focus was entirely practical. Nataliia walked students through what it actually takes to land a role in an international BPO & CX company with zero prior experience, which skills matter most in today's market, and how internal growth works at Simply Contact.

Instead of a standard Q&A, we closed out with a fast-paced Kahoot! quiz about our team. The top scorers walked away with 1-on-1 career coaching sessions led by our senior team members. On top of that, everyone who attended got an open invite to visit our Chisinau office for a behind-the-scenes look at how we work.

Bridging the gap between academic study and real business operations is always a priority for us, and seeing this level of drive from students was inspiring. Interested in setting up an educational partnership or a university event with us? DM us!

Behind every "Thank you, you've been so helpful!" on the line is a truly awesome team. Today, Simply Contact celebrated ...
17/07/2026

Behind every "Thank you, you've been so helpful!" on the line is a truly awesome team. Today, Simply Contact celebrated 📞 The First Call Day—the perfect moment to pause the routine, connect, and have some pure fun! 🥳 We brought colleagues together worldwide via live stream, packed our local offices with festive treats, and celebrated with a thrilling Kahoot! Quiz and a hilarious customer support video contest. 🧁🏆💰

We also recognized our incredible top performers for the first half of the year, because your dedication is our ultimate foundation. Being part of Simply Contact means working alongside people who always have your back, share the load, and genuinely celebrate your growth. We are incredibly proud of every single one of you—you are the heart, the drive, and the true stability of this company! 🌟💙

Happy Global Running Day! 🌍At Simply Contact, we know firsthand that high-intensity seasons and daily workflows require ...
03/06/2026

Happy Global Running Day! 🌍

At Simply Contact, we know firsthand that high-intensity seasons and daily workflows require a reliable source of energy. That’s why, behind the scenes of our usual operations, we actively foster our internal community — the 🏃‍♀️ Simply Running Club.

For us, it's not just about sports. It’s about finding a personal rhythm, managing stress, and supporting each other outside of working hours.

This movement was initiated by our CEO, Kostiantyn Ryzhov, who shared how running became a core tool for his own recharging:

💬 "Many years ago, running became my anchor during a professional crisis. Today, it remains the best tool for mental recovery. I encourage everyone to try it, but without chasing records. First and foremost, running is about your own comfortable pace and gradually increasing your endurance."

To support our team's physical and mental well-being, Simply Contact provides tangible backing every year:
• 🏃‍♀️ We reimburse each employee's participation in up to 4 official races.
• 👕 We gift a branded running t-shirt so our runners can represent the team comfortably.

Whether you run marathons or simply take an evening jog to clear your head — what matters is moving at a pace that keeps you grounded and helps you find your own rhythm. Keep going! 💙

Celebrating 🌻 Vyshyvanka Day at Simply Contact! 💙💛For us, this traditional embroidered shirt is a symbol of resilience, ...
21/05/2026

Celebrating 🌻 Vyshyvanka Day at Simply Contact! 💙💛

For us, this traditional embroidered shirt is a symbol of resilience, heritage, and the strong bond that keeps our team united, no matter the distance.

Swipe to see the beautiful archive moments shared by our amazing teammates! Which look is your favorite? Let us know in the comments 👇💙💛

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