Beem

04/06/2026

Healthcare doesn't end when a patient leaves the clinic and doesn't have to begin when a patient walks in.

With the right communication strategy, healthcare providers can keep patients informed, reassured, and engaged throughout their care journey.

From appointment reminders and medication alerts to follow-ups, wellness tips, and real-time support via SMS, WhatsApp, and social messaging, every interaction helps build trust and improve patient outcomes.

Deliver care that feels connected. Because better communication leads to better patient experiences.

Find out how Beem can help enhance patient experiences: https://tinyurl.com/5ds9uhx7

27/05/2026

From our family at Beem to yours, Eid Mubarak.

May this special season bring peace, prosperity, and happiness to you and your loved ones.

25/05/2026

From hailing cabs on the side of the street to booking a ride from the comfort of your home through your phone, mobility has evolved dramatically. But has the customer experience evolved with it?

In this blog, we explore customer experience through the lens of messaging and how simple, timely communication can significantly enhance service delivery across mobility platforms. From ride confirmations and real-time updates to customer support and feedback collection, messaging plays a critical role in creating smoother, more reliable customer journeys.

Read more here:

Discover how mobility platforms have improved customer experience from SMS to Chatbots solutions on WhatsApp.

19/05/2026

Picture this: you're lying in your hotel bed and want to order room service, but you can't find the menu catalogue. So now you have to call reception and wait for someone to send it to your room.

But what if you could do it all through WhatsApp without speaking to a single person?

From room service requests and booking confirmations to real-time travel updates and customer support, messaging is transforming the travel experience by making it faster, more convenient, and more personalised.

In our latest article, we explore how messaging platforms are helping travel businesses improve customer experience while building stronger customer loyalty.

Read more here:

From booking to travel changes and loyalty programs, messaging platforms are at the forefront of the travel experience.

14/05/2026

Team Beem will be at the AI EVERYTHING KENYA x GITEX KENYA Expo from the 20th to the 21st of May.

Meet Sharon Mwangi and Linnet Nyandia on the expo floor and discover how Beem’s solutions can help you engage, support, and communicate with your customers more effectively.

12/05/2026

After three years of using Beem's SMS solutions, Saifee Hospital sought a more integrated way to improve patient experience and streamline communication.

By adopting Moja, the hospital was able to centralise patient interactions, enhance accessibility, and improve operational efficiency.

The result was a 30% increase in outpatient department (OPD) patient volume, growing from approximately 300 to 400 patients daily.

Read the full case study:

Learn how Saifee Hospital improved patient experience using Moja powered by Beem, leading to a 30% increase in patient traffic and improved overall operational efficiency.

11/05/2026

Supporting families and parents is a big part of our culture here at Beem. This Mother's Day, we sat down with one of the incredible women who has helped shape the culture and growth of Beem over the last decade.

From joining the company as an intern in engineering to now leading people and operations initiatives, her journey reflects growth, resilience, adaptability, and the realities of balancing career and motherhood.

Read Alifiyah Ganijee's story:

Supporting parents and families is a big part of our culture at Beem. Read how our Head of Operations navigated motherhood and a career at Beem

08/05/2026

For many FMCG brands, engaging directly with end users remains a major challenge. Customers buy products through retailers and distributors, meaning brands often have limited visibility into customer behaviour, feedback, and loyalty.
As a result, many businesses struggle to:
1. Capture real customer insights
2. Reward loyal customers
3. Introduce new products directly to consumers
4. Build long-term customer relationships

But what if there was a way to bridge that gap?

In this blog, we explore why reward-based campaigns are becoming essential for modern brands and how businesses can use them to drive engagement, loyalty, and gather customer insights at scale.

Read more:

Learn how Moja Rewards by Beem is helping enhance customer loyalty and customer engagement through rewards-based campaigns while combating counterfeit goods.

04/05/2026

Picture this: you need to reach 50,000 farmers and 1,000 distributors, all at once. Different audiences, different needs, scattered across regions. How do you communicate clearly, consistently, and at scale without losing impact?

In today's blog we look at how agritech companies can utilise simple communications tools such as SMS to reach their customers, both distributors and farmers.

Read more:

Discover how to reach farmers and distributors at scale using bulk sms solutions from Beem and revolutionise customer communication for your agritech

01/05/2026

This is the team that makes things happen.

From building incredible customer experience solutions, to keeping our customers happy, to supporting and uplifting each other, we see you.

We’ve shared great moments together, team buildings, end-year parties, debates, and everything in between. And through it all, this team continues to show up.

We celebrate you this Labour Day.

Happy Labour Day Team Beem!