23/03/2026
WE ARE HIRING! We are looking for a Customer Service Representative to add to our team.
Company Description
Established in 1990, Snikla is located in Woodbrook, Port of Spain. The retail office stocks a wide range of printers, document shredders, office machines, computer and printer related goods and a full-service repair department. For over 30 years, Snikla has been dedicated to delivering exceptional service and ensuring positive experiences to its customers.
Role Description
This is a full-time on-site role for a Customer Service Representative. We're seeking individuals who are passionate about delivering exceptional service and ensuring positive customer experiences. As a Customer Service Representative, you will be one of the frontline ambassadors of our company.
Responsibilities
* Respond to customer enquiries via phone, email, and in person, with professionalism, courtesy and efficiency.
* Resolve customer issues and complaints promptly, aiming for quick resolution.
* Provide accurate product information and assist customers in making informed purchasing decisions.
* Collaborate with internal teams to address customer needs and contribute to ongoing improvements in service quality
Qualifications
* Excellent communication skills, both written and verbal.
* Competence in Microsoft word and excel
* Strong problem-solving abilities and a customer-centric mindset.
* Previous experience in customer service is a plus.
* Ability to adapt to a fast-paced work environment.
Compensation
Competitive salary and performance-based incentives.
Group Health Insurance
Annuity /Pension plan
Join a company that values customer service, integrity, and great people.
📧 Interested? Send your résumé and a brief cover letter to [email protected].
Application Deadline: April 3, 2026
