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Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00

Ctcomm İletisim

Name: Ctcomm İletisim
Address: İçerenköy Mah. Çetinkaya Sk. Prestij Plaza, No:28, Kat:2, Ataşehir/Istanbul, Istanbul, 34400, TR
Telephone: +908504805556

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Ctcomm İletisim

Cloud Technology (CTCOMM) Telekomünikasyon ve Çağrı Merkezi Bulut Teknolojilerini http://www.ctcomm.com.tr/

04/06/2026

Measuring customer experience is no longer limited to surveys and sales results.

With CTCOMM SimpleTouch, in-store face-to-face customer interactions can be analyzed through audio and video recordings obtained with customer consent, providing greater visibility into customer engagement processes.

📹 AI-Powered Video Analytics
🗣️ Conversation & Interaction Analytics
🙂 Customer Sentiment Analysis
📊 Sales Representative Performance Evaluation
🔎 Customer Purchase Abandonment Analysis
🔐 Secure Data Management & Anonymization
🛡️ KVKK & GDPR Compliance

By anonymizing customer and sales representative faces, SimpleTouch helps protect privacy while enabling organizations to better understand and evaluate in-store customer experiences.

Every interaction between a customer and a sales representative is a valuable source of information for operational excellence and continuous improvement of customer experience.

25/05/2026

Kurban Bayramı’nın; sağlık, huzur, mutluluk ve dayanışma duygularını hep birlikte daha da güçlendirmesini diliyoruz.

Birlik ve paylaşmanın en güzel anlamını taşıyan bu özel bayramın; çalışanlarımıza, iş ortaklarımıza ve değerli müşterilerimize sevdikleriyle birlikte nice güzel anılar getirmesini temenni ederiz.

İyi Bayramlar.

18/05/2026

19 Mayıs; bağımsızlık ruhunun, gençliğe duyulan güvenin ve geleceğe olan inancın simgesidir.

Başta Gazi Mustafa Kemal Atatürk olmak üzere, kurtuluş mücadelemizin tüm kahramanlarını saygı ve minnetle anıyoruz.

CTCOMM olarak; teknoloji, yapay zeka ve inovasyonun gücünü gençlerin vizyonu ile birleştirerek geleceği birlikte inşa etmeye devam ediyoruz.

19 Mayıs Atatürk’ü Anma, Gençlik ve Spor Bayramı kutlu olsun.

13/05/2026

Protect Physical and Digital Boundaries with SimpleTouch AI:

In remote working environments, data security is no longer just a software issue — it is also a physical risk. SimpleTouch brings operational transparency to your contact center through AI-powered monitoring and analytics.

🔹 Risk Detection: Instantly identifies risky behaviors through camera recordings, such as mobile phone usage, the presence of a second person, eating/drinking during operations, and similar policy violations.
🔹 Privacy Protection: Dynamically blurs sensitive information displayed on screens, including ID numbers, credit card details, and other confidential data.
🔹 Proactive Management: Flags unusual behaviors and policy breaches for rapid review, while notifying managers to enable faster response and decision-making.

By transforming large volumes of operational data into actionable insights, SimpleTouch helps organizations understand:

• Which employees may need additional support
• How customer experience trends are evolving

keeping your operations one step ahead at all times.

07/05/2026

AI-powered camera recording technologies are no longer just about capturing video; data privacy, regulatory compliance, and operational security must now be managed together.

With CTCOMM SimpleTouch:

🔹 GDPR and KVKK-focused anonymization processes
🔹 Second-person and suspicious activity detection
🔹 AI-driven operational analytics
🔹 Security and compliance-oriented recording management
🔹 Privacy-aware monitoring technologies

are combined within a single platform.

For organizations, the critical need today is not only to record events, but also to maintain operational visibility while protecting personal data and ensuring regulatory compliance.

SimpleTouch delivers a next-generation approach that brings together security, data privacy, and compliance management.

01/05/2026

Emek, üretimin temelidir.

Dayanışma ise bu gücü geleceğe taşır.

1 Mayıs Emek ve Dayanışma Günü’nde; üreten, geliştiren ve değer katan tüm emekçilerin katkısını saygıyla selamlıyoruz.

Teknolojiyle güçlenen emek, daha şeffaf, daha sürdürülebilir ve daha güçlü yarınların temelini oluşturur.

30/04/2026

Yepyeni Bir Yüz Yeni Bir Ctcomm! 🚀

Bugün itibarıyla sadece yüzümüzü değil, tüm dijital evimizi yeniledik! Kurumsal vizyonumuzu tazeleyen yeni logomuzu ve sizler için baştan yarattığımız, çok daha kullanıcı dostu yeni web sitemizi duyurmaktan büyük bir heyecan duyuyoruz.

Yenilenen yüzümüzü ve websitemizi keşfetmek için 🔗 https://ctcomm.com.tr

28/04/2026

🔍 Operational Visibility, Redefined

In today’s business environment, managing processes alone is not enough; being able to analyze and verify operations with data-driven insights is becoming essential.

With SimpleTouch AI Featured Camera and Screen Recording Solution:

🎯 Camera, screen, and audio data are captured and unified on a single platform
🤖 Recordings are processed with AI after completion to detect anomalies and risky behaviors
⏱️ Near real-time insights enable rapid identification of issues shortly after they occur
🔒 Sensitive data is automatically protected with AI-based masking
📊 Operations become more transparent, measurable, and auditable

It’s no longer just about recording — it’s about analyzing what happened and turning it into actionable intelligence.

Work models evolve. Control stays with you.

26/01/2026

🚀 We Turn Security into Control — and Control into Advantage

🎥 With SimpleTouch Camera Recording;
we redefine control on your behalf across remote and hybrid teams, call centers, and operations subject to regulatory requirements.

🧠 Powered by AI-driven analytics;
we make risks visible, eliminate operational blind spots,
and transform security and compliance into a measurable competitive advantage.

🔐 We protect sensitive data,
📈 Increase operational efficiency,
🎯 And simplify oversight and governance.

Work models evolve. Control stays with you.

👉 Discover SimpleTouch. Experience the difference.

🚀 Güvenliği Kontrole, Kontrolü Avantaja Dönüştürüyoruz

🎥 SimpleTouch Kamera Kayıt ile;
uzaktan ve hibrit çalışan ekiplerinizde, çağrı merkezlerinizde ve regülasyonlara tabi operasyonlarınızda kontrolü sizin adınıza yeniden tanımlıyoruz.

🧠 Yapay zeka destekli analizlerle;
riskleri görünür kılıyor, operasyonel kör noktaları ortadan kaldırıyor,
güvenlik ve uyum süreçlerini ölçülebilir bir rekabet avantajına dönüştürüyoruz.

🔐 Hassas verileri koruyor,
📈 Verimliliği artırıyor,
🎯 Denetimi sadeleştiriyoruz.

Çalışma modeli değişir. Kontrol sizde kalır.

👉 SimpleTouch ile tanışın, farkı görün.

Address

İçerenköy Mah. Çetinkaya Sk. Prestij Plaza, No:28, Kat:2, Ataşehir/Istanbul
Istanbul
34400

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Telephone

+908504805556

Website

http://www.ctcomm.com.tr/

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