TunUp

TunUp Le groupe TunUp filiale du groupe Américain Cimpress, spécialiste du e-commerce, impression en ligne et la personnalisation de masse

10/01/2022

-Il tuo compito......

Guida al cliente: sito web & prodotti
Gestione degli ordini & escalation ad altri reparti
Preventivo e fatturazione
Assistere i clienti con le richieste di preventivo
seguire la fatturazione e il pagamento

-Requisiti del lavoro

I tuoi punti di forza...

Buona padronanza della lingua italiana, sia scritta che parlata.
Esperienza precedente in un ambiente di servizio clienti multicanale
La conoscenza degli strumenti di design sarà un vantaggio
Dimestichezza nell' uso degli strumenti informatici
Cosa offriamo:

Contratto permanente (CDI)
Uno stipendio iniziale stimolante
Riconoscimento delle competenze con bonus fino a 500 dinari al mese
Buoni pasto a 7 dinari dal primo giorno di integrazione
Dei premi per l’Aid Sghir & Kbir
Formazione pagata dal primo giorno di integrazione
Assicurazione collettiva dal primo giorno di integrazione
Formazione continua (design, tecnologia di stampa, soft skills...)
Turni fissi (nessuna rotazione dei turni tranne in casi eccezionali)
3 mesi di congedo di maternità con mantenimento dello stipendio
Trasporto garantito
Possibilità di lavoro a domicilio.

10/01/2022

¡Estamos buscando!
Especialistas en atención al cliente : Lengua española
Tu misión :
• Orientación al cliente: sitio web y productos
• Gestión de pedidos y escalada a otros departamentos
• Presupuesto y facturación
• Apoyo a los clientes en las solicitudes de presupuesto
• Seguimiento de la facturación y el pago
Requisitos del puesto :
• Buen dominio del idioma español, tanto escrito como hablado.
• Experiencia previa en un entorno de atención al cliente multicanal
• Se valorará el conocimiento de las herramientas de diseño gráfico
• Familiaridad con las herramientas informáticas
Lo que ofrecemos:
• Contrato CDI
• Un salario de entrada interesante
• Reconocimiento de la experiencia con bonificaciones de hasta 500 dinares al mes
• Billetes de comida (Tikets restaurant) a 7 dinares desde el primer día de integración
• Bonificaciones para el Aid Sghir y Kbir
• Formación remunerada desde el primer día de integración
• Seguro colectivo (assurance groupe) desde el primer día de integración
• Formación continua (diseño, tecnología de impresión, Soft Skills...)
• Turnos fijos (no hay rotación de turnos salvo en casos excepcionales)
• 3 meses de baja por maternidad con mantenimiento del salario
• Transporte asegurado
• Posibilidad de teletrabajo

10/12/2021

Roles & Responsabilités:

• Gestion de flux prépresse

• Controle et mise en norme des fichiers clients.

• Retouche graphique basique.

• Validation et/ ou Blocage des commandes non conformes

• Atteinte des objectifs opérationels fixés

Exigences:

• Bonne connaissance des outils de Design (Adobe Illustrator, Photoshop, InDesign et Acrobat Pro)

• Connaissance de la langue (X) à l'oral et à l'écrit.

• Connaissance de la suite Office.

• Connaissance des bases d’impression.

Profils:

• Capcité à s'intégrer au sein d'une équipe

• Capacité de gestion du stress

• Disponibilité et flexibilité

• Capacité d’adaptation aux changements continus.

• Capacité d'apprentissage dans un environnement ambigu et Souci de développement des compétences professionnelles.

12/10/2021

TunUp Group, a subsidiary of the American group Cimpress, world leader in online printing and mass customization, is recruiting English-speaking customer care advisors for an inbound mission

We offer you numerous opportunities and career prospects that match your ambitions! Internal mobility, training and development of our employees are at the heart of our talent management.

Do you like working with young and dynamic teams?

Learning a new job and developing your career?

Joining a company where people are at the heart of the business?

Working with people who are passionate about customer relations? Join us!

-Your mission...

Customer orientation: Site & products:
Assists the customer on the different functionalities of the website.
Advise and orient the customer on the products of the site and the promotions
Order management and escalation to other departments:
Follow up and modify orders with the relevant departments
Ensure outgoing calls to customers to follow up on orders
Quoting & Billing:
Assist customers with quote requests
Follow up on invoicing and payment

-Your assets...

Good command of the English language, both written and spoken.
Previous experience in a multi-channel customer service environment or not
Knowledge of design tools will be a plus
Familiarity with computer tools

-What we offer:

Permanent contract
A motivating entry-level salary
Recognition of expertise with bonuses of up to 500 dinars per month
Luncheon vouchers at 7dinars from the first day of integration
Bonuses for Aid Sghir & Kbir
Paid training from the first day of integration
Group insurance from the first day of integration
Continuous training (design, printing technology, soft skills...)
Fixed shifts (no rotation of shifts except in exceptional cases)
3 months maternity leave with salary continuation
Transportation provided
Possibility of remote work

19/09/2021

Are you proactive, self-motivated, and a great team player?
Are you an English speaker and want to work in a multinational?
If you are willing to progress your career and develop your Marketing skills, Go on and apply!
Benefits
✔️Full-time position
✔️Permanent contract
✔️Initial training for all new employees
✔️Competitive salary and advantages
📥 [email protected]

⛔️ TunUp est en Boom de croissance 💣💣Nous recrutons des talents spécialistes du service client qui parlent le Français o...
06/09/2021

⛔️ TunUp est en Boom de croissance 💣💣
Nous recrutons des talents spécialistes du service client qui parlent le Français ou l'Italien ou l'Espagnol.
A vos claviers ❗️❗️
Envoyez-nous vos CVs sur [email protected] 📩

Address

Les 2 Lac, Bloc 9 Rue Du Lac Constance Lac 1
Tunis
1053

Opening Hours

Monday 09:00 - 18:00
18:00 - 19:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 18:00
18:00 - 19:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

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