Skycom latin America bilingual call centers specializes in providing the most flexible and high quality personnel in outsourcing solutions, with an emphasis on inbound, technical support and customer service. Our US headquarters is located in Miami, Florida and the main work force in El Salvador, Central America. El Salvador has proven to be the most sensible alternative for US companies looking t
o outsource their call center needs given the availability of high quality personnel. At Skycom, we are very meticulous about hiring our team. Every agent we hire has at least 4 years of experience in the call center industry and is 100% fluent in English with little or no accent. Our personnel’s skills allow for a quick start-up time of any campaign. Skycom call center provides a platform, through which a company’s customers are unable to distinguish between a customer service center answered in the US and Skycom’s call center answered in central America, El Salvador, Guatemala, Nicaragua, Costa Rica, pPanama, latin America allowing our clients to receive the best quality service while at the same time providing immeasurable savings. We provide our clients with the highest quality workforce, quick start-up time of campaigns, full customization, IP cameras and direct communication with team leaders, account managers and floor managers. All the benefits of owning your own call center, without the hassles and large overheads!
