Nicereply

04/07/2023

Good news! 🎉 Let us introduce you to Customer Journey Map, a brand-new ebook! 📘 Beautiful, fresh, full of great ideas, and best of all, it includes free templates you can use anywhere, anytime.

Nicereply and UXtweak have teamed up to give you a free ebook, which explains:
✅ What is a customer journey map and why is it important?
✅ What is the best way to create a journey map?
✅ An overview of different approaches to creating a journey map for customers.
✅ A tech stack you should add for endless improvement of your customer journey map.

Go to BIO & get your free ebook with templates. 👇>> https://bit.ly/JourneyMapEbook

12/06/2023

It's time to hear your customers' voices! Are you ready to listen?
🥳 Discover the Nicereply Survey Templates: Survey ideas for every customer touchpoint. 🔍 Get ready to dive into the world of surveys and discover the power they hold along the customer journey. 🚀

By downloading this template gallery, you will get:
✔️ 26 survey templates for every department in your company
✔️ The best surveys for customer service, sales, and success
✔️ Top ideas for marketing surveys
✔️ Surveys to measure your product experience
✔️ Ideas for employee experience surveys

🔗 Get your copy of the guide here! 👇
https://www.nicereply.com/resources/survey-ideas-for-every-customer-touchpoint

25/04/2023

🌴 New Out-of-Office Templates ALERT! 📣
Struggling to craft the perfect out-of-office email? Worry no more! We have released a FREE PDF featuring creative and professional templates to make your life easier. 💌

To grab your copy, simply SUBSCRIBE to our blog, and enjoy a wealth of knowledge on customer service, team management, and support tips. 🚀

Ready to level up your email experience? Click here & get the PDF ⏩ https://lnkd.in/eUTg4VWr

Don't miss out! Enhance your communication skills today! 🌟

17/04/2023

As technology continues to evolve, it's important that we stay up-to-date and ensure we're providing the best possible customer experience. 🚀 Help us do just that by completing our survey on AI perception in the customer service industry. 🤖

Your insights will help us gather practical advice and improve the future of support work. 📊 Please, fill out the survey here >> bit.ly/NicereplySurveyAI

09/02/2023

Pridaj sa k nám! 👋 Otvárame pozíciu Customer Support Specialist s anglickým jazykom. 🧑‍💻 Na kvalite zákazníckeho servisu nám mimoriadne záleží, preto budeš dôležitým kontaktom pre našich globálnych zákazníkov.

Ozvi sa ak:
✔️ Máš priateľské vystupovanie a skúsenosti so zákazníkou podporou.
✔️ Anglický jazyk na vysokej úrovni v písomnej aj ústnej forme.
✔️ Máš rád technológie a ľahko sa učíš nové veci.
✔️ Hľadáš príjemný kolektív a prostredie, v ktorom sa môžeš rozvíjať.

Čo ponúkame?
✔️ Flexibilný pracovný čas, očakávame však férový a zodpovedný prístup.
✔️ Plat od 1200 eur + prémie, na TPP alebo živnosť.
✔️ Rozpočet na vzdelávanie, hodiny angličtiny, koncoročné prémie.
✔️ Hybridný model práce z domu, super atmosféru bez korporátnych pravidiel, pravidelné teambuildingy.

Všetky potrebné informácie nájdeš tu.👇

Full time / Bratislava alebo remote / anglický jazyk

31/01/2023

Exciting news! 🤩 Improve your customer experience with our NEW Pop-up surveys. 🎉 Get real-time feedback and insights to enhance your website.

✅ Improve site usability and increase conversions.
✅ Optimize the in-app or web experience.
✅ Reduce customer churn.
✅ Get feedback on specific web pages (such as pricing or blogs).
✅ Find new ideas for content, education, and much more!

Check it out now 👉 http://bit.ly/3wFLTFS

24/11/2022

SAVE UP TO 40% ON ALL ANNUAL PLANS 💰
Get our time-limited ⏳Cyber Monday offer and champion customer experience with Nicereply! 🚀

Get 40% off on all annual plans with our Cyber Monday offer. That’s like getting almost 5 months worth of Nicereply subscription for free in the upcoming year

17/10/2022

With the rising influence of Millennials and Gen Z companies must adopt a proactive approach in many areas. Join our CMO, Lenka Brozmanová, and other experts to hear how retail and eCommerce businesses can:

✅ Integrate all customer touchpoints across digital channels.
✅ Deploy tools and strategies for building better digital-first engagement.
✅ Incorporate and measure CSAT effectively.
✅ Leverage analytics and intelligent automation to craft an effortless experience.

📅 27th of October 2022
⏱ 11am PDT

REGISTER HERE ➡️ bit.ly/3F4IS7F

18/08/2022

Our amazing colleague Katarína Javorčiková was recently a guest on a podcast where she spoke (not only) about our integration with Pipedrive.

In this episode of , you'll find out:
🔎 a little bit about the beginnings of Nicereply
🚀 where we are heading and what Nicereply is focusing on
🙌 tips on how to use the benefits of both tools - Nicereply and Pipedrive
👩‍💻 listen to Katka's journey to the customer service & customer success world

Nice listening! ⬇️

Katarina Javorcikova , Sales & Business Development Rep at Nicereply shows Evolve Sales Director, Bruce Bignell, how Nicereply integrates with Pipedrive. Nic...

02/08/2022

We are affected more than we realize by what we read on the internet. 👨‍💻

In the next newsletter, we'll talk about how departments within your company can achieve better results and how customer service can help you with that. Make sure you don't miss the best of our support content by signing up for Nicereply’s weekly tips. >> bit.ly/NicereplyNewsletter

In the meantime, learn how to keep your customers satisfied. Remember - happy customers spread positive mentions!
☎️ 6 Ways to Make Your Customers Happy Over the Phone >> https://bit.ly/3JDEGMp
🚀 The Power of Remarkable Support >> https://bit.ly/3JmgWw0
💙 7 Ways to Say Thank You to Your Customers >> https://bit.ly/3OU6aOK