Agilcon

Agilcon is the largest regional Salesforce partner focused on building modern CRM and HRM solutions in the cloud.

Leading CX consultancy in the Adriatic | We connect sales, service, marketing, data, and AI across the customer lifecycle, with Adriatic market know-how and industry expertise. | 3x Salesforce Partner of the Year in SEE

15/10/2026

𝗪𝗵𝗮𝘁 𝗶𝗳 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗰𝗼𝘂𝗹𝗱 𝗴𝗲𝘁 𝗮 𝗹𝗶𝘃𝗲 𝘀𝗮𝗹𝗲𝘀 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 𝗷𝘂𝘀𝘁 𝗯𝘆 𝗰𝗵𝗮𝘁𝘁𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗖𝗹𝗮𝘂𝗱𝗲? 👀
In this clip, Zdravko Barec shows how works with live Salesforce data, from creating a dashboard to updating an opportunity and seeing the change reflected in Salesforce.

➡️ Your data, workflows and business rules remain governed in Salesforce, while your team can work with that context directly in tools they already use, like Claude.

Want to see more? Watch the full webinar on demand, including Nika Loparič's key Dreamforce takeaways and the complete 𝗣𝗶𝗽𝗲𝗿, 𝗦𝗹𝗮𝗰𝗸 𝗮𝗻𝗱 𝗖𝗹𝗮𝘂𝗱𝗲 𝗱𝗲𝗺𝗼𝘀.

🎥 https://agilcon.com/dreamforce-2026-webinar

12/10/2026

𝗟𝗲𝗴𝗮𝗰𝘆 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘀𝘂𝗿𝘃𝗶𝘃𝗲 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗱𝗲𝗽𝗲𝗻𝗱𝘀 𝗼𝗻 𝘁𝗵𝗲𝗺. 🧩 At NLB, 30 years of business dependencies had built up around one central customer database.

Replacing it was not simply a system swap. The data and integration foundation had to be strong enough to support critical banking processes in production.

And the order mattered: build and prove the foundation first, then move the processes.

Today, NLB has a new client data foundation supporting live banking processes. 𝗧𝗵𝗲 𝗻𝗲𝘅𝘁 𝗯𝗮𝗻𝗸𝗶𝗻𝗴 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗻𝗼 𝗹𝗼𝗻𝗴𝗲𝗿 𝘀𝘁𝗮𝗿𝘁𝘀 𝗳𝗿𝗼𝗺 𝘇𝗲𝗿𝗼.

Read the full NLB story here: https://agilcon.com/nlb-legacy-system-modernisation

02/10/2026

We don’t need more impressive AI demos. We need AI that works in real business environments.

That was one of the points Marko Perme shared at the MQ Forum at 𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝘀𝗸𝗶 𝗸𝗼𝗻𝗴𝗿𝗲𝘀: "Slovenia’s opportunity isn’t to build more AI models, but to get AI working 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝘆 inside companies."

The gap is often in the less glamorous parts: data, processes, clear ownership and teams ready to manage AI in production.

Two very good days in Portorož, plenty of great conversations and an atmosphere that made it easy to keep them going well beyond the stage. ☀️

Thank you, Združenje Manager, for bringing it all together, and to everyone we met along the way.

01/10/2026

Dreamforce gave teams a lot to think about. Figuring out what matters most for your CRM right now can be tricky. 👇

Our team came back from San Francisco with a 𝗳𝗲𝘄 𝘀𝗵𝗶𝗳𝘁𝘀 𝘄𝗲 𝘁𝗵𝗶𝗻𝗸 𝗮𝗿𝗲 𝘄𝗼𝗿𝘁𝗵 𝗽𝗮𝘆𝗶𝗻𝗴 𝗮𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝘁𝗼, especially for CRM, Sales and IT teams in the Adriatic.

On 13 October, Nika Loparic from Agilcon and Zdravko Barec from Salesforce will unpack what they mean in practice.

➡️ AI moving beyond answering questions and into lead qualification
➡️ Customer context and CRM actions moving directly into Slack
➡️ Data 360 and the groundwork needed before AI can reliably do more

No long Dreamforce recap. Just what is 𝘂𝘀𝗲𝗳𝘂𝗹 𝗻𝗼𝘄, 𝘄𝗵𝗮𝘁 𝘀𝘁𝗶𝗹𝗹 𝗻𝗲𝗲𝗱𝘀 𝗽𝗿𝗲𝗽𝗮𝗿𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝘄𝗵𝗲𝗿𝗲 𝘁𝗼 𝗳𝗼𝗰𝘂𝘀 𝗳𝗶𝗿𝘀𝘁.

📅 13 October 2026
🕙 10:00 CEST
🌍 Live webinar in English
👉 Register here: https://agilcon.com/dreamforce-2026-webinar

24/09/2026

AI gets interesting when it starts 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗵𝗼𝘄 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝘄𝗼𝗿𝗸. And that’s where our region has a real opportunity to lead.

Marko Perme will bring this perspective to the 𝗠𝗤 𝗙𝗼𝗿𝘂𝗺 “Slovenski AI kvantni skok: Ali lahko ulovimo svetovni vrh ali bomo ostali le opazovalci?” at Managerski kongres 2026, organised by Združenje Manager .

What that takes in practice, and how close companies really are to getting there, we’ll leave for the panel. 🙂

18/09/2026

Hello from the Floor. 🌺 Nika, Branko & Tine made it up to the top of Salesforce Tower, a space for Salesforce’s wider Ohana of employees, customers and partners. 🤝

Quite a view from the top, and a nice break between all the sessions and conversations at .

16/09/2026

Live from Dreamforce in San Francisco. 👋 Nika, Branko and Tine confirmed: Salesforce’s global conference is a true spectacle this year too. ⚡ And still the best place to hear where Salesforce is headed next.

The best part? Talking to Salesforce teams and experts from around the world, hearing what they’re seeing in enterprise projects, and “taking notes” on what’s worth bringing back to our work across the Adriatic. 💪

Day 1 gave us plenty to unpack. 🤓 , the Agentic Enterprise, , Data 360 and a much bigger role for AI across everyday work. Now we want to see what that looks like in practice.

So no “best of Dreamforce” just yet. We’ll give our team a little more time on the ground, then share what’s useful back home.

More from San Francisco soon. 📍 Gecko HRM

10/09/2026

AI doesn’t know that “ask Ana” is part of your process.

Your people know where the gaps are. They know which system needs another check, where an approval still happens outside the workflow and which exceptions never made it into the process map.

We hear versions of this all the time. As Ivana puts it: “Before I send it, I always check one more thing. That is often where the 𝗺𝗶𝘀𝘀𝗶𝗻𝗴 𝗰𝗼𝗻𝘁𝗲𝘅𝘁 𝘀𝗵𝗼𝘄𝘀 𝘂𝗽.”

And it matters when AI enters the process.

In our new blog, we share 7️⃣ context checks to pressure-test an AI use case before go-live. ➡️https://agilcon.com/ai-context-checks

If you’re moving AI closer to production, this is a practical place to start.

04/09/2026

💡 A simple customer case can 𝘁𝗿𝗶𝗴𝗴𝗲𝗿 𝗾𝘂𝗶𝘁𝗲 𝗮 𝗹𝗼𝘁 𝗯𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝘀𝗰𝗲𝗻𝗲𝘀.
A complaint comes in, and the 24-hour clock starts ticking. Risk may need to step in, with AML potentially next.

In highly regulated industries, complexity comes with the job. For fintech companies like , the goal is to manage that complexity in a way 𝗳𝗿𝗼𝗻𝘁𝗹𝗶𝗻𝗲 𝘁𝗲𝗮𝗺𝘀 𝗱𝗼𝗻’𝘁 𝗵𝗮𝘃𝗲 𝘁𝗼 𝗳𝗲𝗲𝗹 𝗶𝘁 𝗮𝗹𝗹.

And this is exactly the kind of operational foundation needs: clear ownership, clear deadlines and the right team involved at the right moment.

🎥 Watch the Aircash session on demand and see how we worked together to bring frontline, Risk and other teams into one connected flow.

➡️ Watch the video here: https://agilcon.com/event-ai-in-service-en

Alan Sredić, thank you for openly sharing what happens behind the scenes. ✨

27/08/2026

Your standard works well. But when does “standard” stop being enough? 🤔➡️ https://bit.ly/4zGAQeW

In banking, regulation shapes onboarding, KYC and lending. Manufacturers may need to manage distributors, installed assets and service processes that a standard CRM doesn’t naturally cover.

That’s where industry-ready CRM becomes a structural advantage. 💪

Industry processes, data models and best practices are already 𝗯𝘂𝗶𝗹𝘁 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗰𝗼𝗿𝗲 𝗹𝗼𝗴𝗶𝗰, reducing the need to recreate them through customisation.

𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗽𝗼𝘄𝗲𝗿 + 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗱𝗲𝗽𝘁𝗵 also makes regulatory updates, process changes and innovation easier to handle.

After 15+ years of diverse CRM projects, we’ve seen where standard CRM is enough and where regulation, market structure or the operating model call for an industry-ready foundation.

This blog covers 3️⃣ common myths about standard vs industry-specific CRM and what to consider before choosing your foundation. ➡️ https://bit.ly/4zGAQeW

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