Fynix

14/07/2026

Singapore lost 2,431 F&B outlets in the first 10 months of 2025. Most closed within 5 years, and 82% of those never made a profit.

Behind many of these closures is the same quiet story: customers come once and never return. And replacing them costs 3-5x more than keeping them.

Loyalty changes that math. Here's what we've seen working alongside three brands:

🥤Bubble tea, 25+ outlets: repeat purchases up as much as 15%, engaged members spend 25% more

🍴F&B chain, 50+ outlets: 34% of member transactions are repeat purchases, marketing costs down 17%

☕Coffee chain, 250+ outlets: members transact 54% more, 43% of revenue from members

Different sizes, same lesson: own your customer data, and give regulars a reason to come back.

Full breakdowns in our free 2026 Singapore F&B Loyalty Report. Link in comments 👇

06/07/2026

NVIDIA CEO Jensen Huang says every employee will one day work with hundreds of AI agents. Gartner predicts 40% of enterprise apps will have agents built in by end of 2026.

Sounds far from local businesses. Honestly, they might need this most: winning a new customer in Singapore costs 3 to 5 times more than keeping one, yet customers slip away simply because owners are too busy and their CRM is too complicated to use.

An AI agent can take this off your plate:
✅ Spot churning customers 14–30 days early and win them back
✅ Handle bookings and campaigns by chat, on WhatsApp and beyond
✅ Send you business reports, summarised

The 2026 Singapore F&B Loyalty Report has the full playbook: 4 rules, real cases, a 30-day pilot plan. Free in the comments 👉

25/06/2026

In 2025, Singapore's dine-in sales fell 4.5%, and 63% of the F&B outlets that closed had been open for five years or less. Yet the best-run outlets still generate 2.9× more output per hour worked than the weakest.

The difference isn't footfall. It's what they do with the customers they already have.

One brand we worked with found over 80% of its customers were one-time visitors, while delivery platforms quietly take 25–30% of every order, along with the customer relationship.

So we put what high-retention brands do differently into a free report:
🔍 The 3 hidden leaks draining repeat revenue
📋 4 retention rules, plus real results like 17% lower marketing spend
☕ A 30-day plan you can start this week

Free report in the first comment 👇

11/06/2026

Her last campaign took 3 days to set up. This one took 60 seconds. ⏱️

She didn't open a single dashboard — just sent a chat message in WhatsApp. 💬

That's what we built CRM Marketing Agents for:
🎁 Promos
🎟️ Vouchers
💳 Member campaigns
🔖 Promo codes
…all through one conversation.

Swipe for the full story 👉

04/06/2026

Most restaurants only realise a customer is gone… after they're already gone.

Here's the difference a system makes:

❌ Without one:
• A regular hasn't visited in 6 weeks — you don't notice
• You blast promos to everyone. They stop coming. You never find out why.
✅ With Fynix AI CRM:
• Flags at-risk customers early and builds a win-back campaign — in seconds
• Sends a personalised "we miss you" offer automatically
• Analyses what worked, so you keep getting better

Churn has warning signs. Fynix makes sure you never miss them.

Book a demo: https://www.fynixglobal.com/company/contact

28/05/2026

Most F&B brands know retention matters. Few have a system for it.

Talk to any operator and the answer is usually the same: manual blasts, no segmentation, fixed schedules.

The brands pulling ahead do three things differently.
✅ Segment by behaviour, not recency
✅ Re-engage at the right moment, not on a fixed schedule
✅ Make promos personal, not broadcasted

The gap is always ex*****on. Most teams know what to do but don't have the time or bandwidth to do it consistently.

That's exactly what AI agents are changing. At Fynix, we've built this into our CRM so the heavy lifting happens automatically.

See it in action:
https://www.fynixglobal.com/company/contact

21/05/2026

✨What if every small and mid-sized merchant had a full-time AI employee that handles everything from recommendations to payments?
🤖Fushi Tech just launched Fynix AI Shop to make that a reality for overseas merchants!
👇Check out more:
https://apnews.com/press-release/media-outreach/fushi-tech-unveils-ai-agent-strategy-targeting-overseas-merchants-d953c5298771812472fc6423ad39e0ed

SINGAPORE - Media OutReach Newswire - 20 May 2026 - Fushi Tech, a subsidiary of Yeahka (9923.HK), has announced a strategic upgrade with the launch of Fynix AI shop, a Full-stack AI Agent product purpose-built for overseas merchants.

20/05/2026

Most F&B and retail teams in Singapore still build promotions the hard way. Manual voucher setup, field by field, system by system. Usually late at night, right before the weekend rush.

We've seen this too many times. The promotion is ready, but the setup takes hours. The team is exhausted before the busy day even starts.

That's why we built an AI Marketing Agent inside our CRM.
✅ You just type in a request like "Run a VIP-only flash discount this Saturday, off-peak only" and it handles the rules, targeting, distribution and tracking automatically.
✅ Cash rewards, discounts, upgrades, bundles. All through one conversation.

Drop a comment or message me directly and I'll walk you through how it works.

30/04/2026

MARKies Awards recognises the most impactful marketing campaigns across Southeast Asia. This year, Fynix took home two.

✅Most Effective Use-Mobile
✅Most Effective Use - Zero-Party Data

🚀Winning these awards means a lot to us. And what has always driven us is a simple question: does this actually make a real difference for our client?

📈That question drove our work with PlayMade Global—a full CRM solution, a branded app, and an online ordering system, all built for lasting loyalty.

💡 And we want to sincerely thank the PlayMade Global team. This recognition is the result of our shared effort. It is the partnership that made it possible, and their trust that made it meaningful.

24/04/2026

Setting up a promo campaign used to take hours. Now? Just have a conversation.

💡Yes, really. Fynix AI CRM now supports Promotion Codes, and it's fully AI-driven.

Here's how simple it is:
Tell our agent what you need → Get smart campaign recommendations → Confirm details → Go live.

📈No manual setup. No complex config. Just results.

🌐And this is just the beginning. We're building AI CRM into a full marketing loop: campaign creation, ex*****on, and data review, so merchants can make smarter decisions at every step.

Ready to try it?
✅Talk to us: https://www.fynixglobal.com/company/contact