28/05/2024
Long wait times for delivery no more
Have you ever experienced the frustration of waiting one to two hours for your food delivery? Most of you have. To add insult to injury, the delivery location is often not even that far away.
Esper solves this problem. Food delivery platforms often exploit riders by making them travel long distances, incurring parking fees which they are not reimbursed for and penalizing them when they arrive late to a customer.
By implementing an errand model of business, restaurants can tap into the local community of cyclists and even walkers to deliver the food to the customer in the shortest time possible. Some deliveries may have different levels of urgency, and the customer is able to select this at the point of ordering.
We allow easy verification of errand runners and customers will be able to track their delivery status online. Errand runners can earn an average of $5 to $10 per errand, which can translate easily to almost $50 per hour which is twice the minimum wage even in the most generous city. And for countries in Asia, errand runners could make their weekly income in just one day.
How do we make this work? Simple, by leveraging on marketing revenue. So when customers order a delivery they may sometimes get a free magazine or coupon brochure, and in doing so we are able to pay errand runners more when they collect the deliveries together with the promotional materials at the shop.
This is just one of the ways Esper practices corporate social responsibility and helps the community to improve and become better.
