21/08/2026
WALK-IN DRIVE EXTENDED TILL AUGUST 31 (Monday to Saturday)
AIONOS is hiring for GDS-focused roles:
๐๐ซ๐๐ฏ๐๐ฅ ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ โ ๐๐ข๐ซ ๐
๐ฎ๐ฅ๐๐ข๐ฅ๐ฅ๐ฆ๐๐ง๐ญ (๐๐
๐
) ๐๐๐
Handle end-to-end ticketing & fulfillment operations:
โช๏ธ Ticket issuance, reissuance, revalidation, exchanges, cancellations & refunds on Amadeus
โช๏ธ BSP/ARC processes, ADM/ACM & Refund Application
โช๏ธ PNR creation & management, schedule changes, IRROPS
โช๏ธ EMD issuance, NDC/LCC servicing (SPRK, Travel Fusion)
๐๐ซ๐๐ฏ๐๐ฅ ๐๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ฌ๐ญ โ ๐๐๐๐ ๐๐จ๐ข๐๐ (๐๐๐)
Deliver voice-based customer support across the booking lifecycle:
โช๏ธ New bookings, ancillaries & special service requests (SSR)
โช๏ธ Full/partial exchanges, cancellations & refunds, schedule changes
โช๏ธ PNR creation across all passenger categories (PTC)
โช๏ธ Strong grasp of fare rules, ticket images & fare calculation lines
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ:
ยท Hands-on experience (Minimum 6 months) with Amadeus (Mandatory), Galileo an add-on
ยท 6+ months experience in ticketing/refunds/exchanges/booking support
ยท Strong written & spoken English; typing speed 30 WPM @ 85% accuracy
ยท Versant Score 4+ (AFF) / 5+ (INTL Voice) preferred
๐๐ก๐๐ญ ๐ฒ๐จ๐ฎ ๐ ๐๐ญ:
Attractive salary, as per market
Medical Insurance, PF & Gratuity
Shuttle service (Nodal-Metro Station) | Cabs for night shift
๐๐ก๐ข๐๐ญ: 10 hours | 5 working days | Rotational shifts & weekly offs
If this sounds like you, walk in with your resume!
๐๐๐ญ๐: Ongoing till August 31
๐๐ข๐ฆ๐ข๐ง๐ ๐ฌ: 10 AM โ 6 PM
๐๐จ๐๐๐ญ๐ข๐จ๐ง: AIONOS, Echelon, 2nd Floor, 49, Institutional Area, Sector 32, Gurugram, Haryana 122001
See you!