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Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Thursday 09:00 - 18:00 Friday 09:00 - 18:00

Nubitel

Name: Nubitel
Address: 100G Pasir Panjang Road #06-06 Interlocal Centre, Singapore, 118523, SG
Telephone: +65 63762149

Nubitel's Cloud Communication Solutions allow businesses to be more reliable, flexible and scalable.

18/03/2026

Selamat Hari Raya Aidilfitri! ✨

Wishing all our Muslim partners, colleagues, and friends a joyful and blessed Hari Raya Aidilfitri. May this season bring you peace, happiness, and wonderful memories with your loved ones.

30/01/2026

We would like to extend our wishes for a Happy Thaipusam and Happy Federal Territory Day. ✨🎉

Please note that our Kuala Lumpur office will be closed on 2 February 2026 (Monday) and 3 February 2026 (Tuesday). We will resume operations on 4th February 2026.��

31/12/2025

Happy New Year from Nubitel
Wishing everyone success, growth, and meaningful milestones in the year ahead.

Holiday notice: Our office will be closed on 1 January, 2026 and will resume operations on 2 January, 2026.

24/12/2025

Merry Christmas from all of us at Nubitel 🎄
Wishing you and your loved ones a season filled with warmth, peace, and meaningful moments.

20/10/2025

Nubitel wishes you all, a

✨Happy Deepavali!✨

May the radiance of Deepavali brighten your heart and bring peace, love, and success into your life.

15/10/2025

🌟 Still listening to calls one by one? Let AI do it for you. 🌟

Every day, contact centers spend countless hours reviewing calls one by one listening, scoring, and taking notes. Yet even with all that effort, only a small fraction of conversations are analyzed. Important moments are missed, patterns stay hidden, and performance remains inconsistent.

This is where AI changes everything.

Nubitel AI Quality Monitoring & Analytics automates the review process, going beyond random sampling to turn every conversation into valuable insight that helps agents improve and customers feel heard.

Once implemented, you’ll start seeing real impact:
✅ in the way agents are coached and supported
✅ in how feedback turns into measurable improvement
✅ in how customers stay happier and more loyal to your service
✅ in the clarity, speed, and accuracy across every reviewed conversation

Nubitel AI Quality Monitoring & Analytics helps you see what manual review cannot.
Whether you work in QA, CX, Workforce, or frontline support, AI empowers you to move from repetitive reviews to meaningful improvements that transform good service into exceptional experiences.

19/09/2025

It’s a wrap! 🎉

✨ Thank you to everyone who visited our booth and connected with our team! At ICCA 2025, attendees experienced how Nubitel Solutions — including Conversation Analytics, AI Agent, and AI Agent Assist — are enabling smarter, AI-driven customer engagement and boosting productivity.

We look forward to continuing innovation in AI-powered customer engagement and look forward to shaping the years ahead with even smarter solutions.

📸 Here are some highlights from Day 2 — your support made ICCA 2025 a success!

18/09/2025

We’re kicking off Day 2 of ICCA 2025! 🚀

Missed us yesterday? Don’t worry — there’s still time to catch Nubitel AI Solutions in action at Booth 19 today. We’re here to showcase how our solutions help businesses boost efficiency and elevate customer success:

✨ Get personalized consultations from our expert team on how Nubitel can optimize operations and enhance customer experiences.

✨ Explore live demos of our contact center innovations — including Conversation Analytics, AI Agent, AI Agent Assist, and more — showing how Nubitel AI streamlines workflows and delivers actionable insights.

📢 Speaker Session: At 1:20 PM, our Solution Consultant Benediktus Sumarsikin will present “AI-Driven Excellence in Call Center Quality Management” — uncovering how AI is transforming quality monitoring with analytics, automation, and real-time feedback.

📸 Stay tuned for highlights from today’s sessions and activities!

17/09/2025

A fantastic first day at ICCA 2025!

Thank you to everyone who visited our booth today. It was a exciting to showcase our Nubitel AI solutions and demonstrate how they will shape the future of customer engagement.

For those who missed out, there's still time to visit us tomorrow at Booth 19! Discover how Nubitel AI can automate your business processes and deliver actionable insights.

What to expect at our booth:

✨ Personalized Consultations: Our professional team will provide tailored consultation on how Nubitel solutions can optimize your business and improve customer experience.
✨ Live Demos: Experience Nubitel solutions for contact centers, including AI, in action. We'll show you real-world examples of how they reduce workloads and enhance customer interactions.

📢 Speaker Session: Don't miss our Solution Consultant, Benediktus Sumarsikin, as he presents “AI-Driven Excellence in Call Center Quality Management” tomorrow, September 18, 2025, at 1:20 PM.

Here’s a glimpse of today’s highlights—thank you once again to everyone who stopped by!

04/08/2025

🔍 Are you still evaluating customer interactions manually?

It’s time to level up with Nubitel AI Quality Monitoring & Analytics.

Now you can uncover valuable insights from every customer conversation — voice or chat — without the operational burden
✅ Over 90% accuracy in conversational analytics
✅ Multilingual support across Southeast Asian languages
✅ Insightful agent scoring and training recommendations
✅ Automated keyword detection and conversation summaries

Get the full picture of your customer conversations, improve agent performance, and deliver better CX — all from one Nubitel CX platform.

16/07/2025

AI Agent Assist Is Changing the Game in Customer Support

In today’s fast-paced service landscape, speed and accuracy are what set great brands apart. Nubitel AI Agent Assist empowers your team to deliver consistent, high-quality support by providing real-time guidance during every customer interaction—without slowing down operations.
Explore how AI Agent Assist improves performance, reduces training effort, and enhances customer satisfaction.
Read more 👉 https://nubitel.co/what-is-ai-agent-assist/

Address

100G Pasir Panjang Road #06-06 Interlocal Centre
Singapore
118523

Opening Hours

Monday	09:00 - 18:00
Tuesday	09:00 - 18:00
Wednesday	09:00 - 18:00
Thursday	09:00 - 18:00
Friday	09:00 - 18:00

Telephone

+65 63762149

Website

https://nubitel.co/

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