TSC

14/04/2026

A large diversified natural resource company needed to move from twice-yearly manual ESG reports, assembled from scattered regional inputs, to a continuous, board-ready intelligence capability across 10+ countries - all while meeting a growing stack of disclosure obligations: Section 172, CSRD, and GRI Mining standards.

The disclosure requirements demanded defensible, auditable stakeholder narratives. But the data lived in inconsistent regional formats, expensive periodic consultancy snapshots, and high-noise media feeds that couldn't separate signal from chatter.

TSC's Genie became the Group Sustainable Development team's centralised ESG intelligence layer, structured around the company's material topics, with AI-powered signal filtering, stakeholder engagement tracked across regional and site teams in four languages, and automated reporting workflows feeding directly into disclosure requirements.

The intelligence now runs continuously. Not just twice a year.
Read more: https://hubs.li/Q04bysFD0

08/04/2026

Government Affairs teams don't lose influence because they lack meetings.
They lose influence because they engage too late.

By the time an issue becomes loud, positions are hardening, narratives are moving, and the room to shape outcomes is already smaller.

The real job of Government Affairs (beyond relationship management) is reducing policy drag and creating better policy outcomes through earlier, better-informed engagement.

In our latest piece, we break down what effective policymaker engagement looks like in 2026, especially in a world of AI and automation:

→ Map the policy process before mapping the people
→ Identify the decision network, not just the decision-maker
→ Build evidence-led positions, not generic talking points
→ Treat consultations as strategic design moments
→ Make engagement consistent, not transactional
→ Measure signals and shifts - not volume of meetings

The role of AI here isn't to replace judgment or relationships. It's to strengthen the intelligence layer: helping teams monitor complex policy environments, detect narrative shifts early, surface emerging stakeholders, and build institutional memory across issues and geographies.

The gap between teams operating with live intelligence and those still running on static contact lists is widening - fast.

Read the full guide → https://hubs.li/Q049-pHk0

27/03/2026

Part III of the key takeaways of TSC's CEO Terence Lyons presentation at the Public Affairs Council's AI for Public Affairs Workshop.

Here are some key takeaways:

1️⃣ Public Affairs is a bundle of tasks - so start by mapping them.
Every role in public affairs, from reputation protection to policy influence, can be broken down into discrete tasks. Some can be automated. Some augmented. Some must stay human-led. The first step to AI transformation? Know exactly what you're working with.

2️⃣ The new Public Affairs professional: Manager of Agents.
The best in the field will direct AI, not just use it. That means setting strategic direction, overseeing AI performance, applying ethical judgment, and reserving their own time for the high-stakes relationships no algorithm can manage.

3️⃣ The strategic trends shaping Public Affairs in 2026:
→ Public Affairs becomes a profit centre - AI moves the function from a cost centre to a direct value contributor
→ Impact becomes fully measurable - real-time insights and predictive analytics for stakeholder engagement
→ Consultant spend gets cut in half - internal AI capabilities reduce reliance on large external agencies

The function is changing faster than most teams realise.
Book a free briefing with us to find out how AI can transform your public affairs team.

20/03/2026

Part II of the key takeaways of TSC's CEO Terence Lyons presentation at the Public Affairs Council's AI for Public Affairs Workshop.

Here are the 3 key takeaways:

1️⃣ Beware the Productivity Paradox.
Time saved ≠ productivity gained. If AI just frees up hours that get filled with more of the same work, the value stays flat. The real opportunity is using that time for higher-value thinking and strategy.

2️⃣ There are two ways to use AI - most teams are only using one.
Ask mode (summarise, analyse, brief) is a great start. But Task mode - modelling crises, executing multi-step workflows, driving complex decisions - is where public affairs teams will find their real competitive edge.

3️⃣ Not every task should be treated the same.
The smartest AI strategies in public affairs separate three categories:
→ Automate: high-frequency, low-complexity work
→ Augment: strategic tasks where AI sharpens human judgment
→ Human-Led: relationship management and high-stakes ethical calls

Knowing which bucket each task belongs in? That's the real strategic skill.
More insights to come.

13/03/2026

You’re not behind (yet).

Only ~15% of professionals used Generative AI daily for work last week.

This was one of the most interesting data points highlighted when our CEO Terence Lyons spoke at a workshop with the Public Affairs Council on AI for Public Affairs.

The transformation of the function has barely begun, and the biggest opportunity for PA is Influence.

AI allows public affairs teams to move from reacting to issues to shaping them earlier, by detecting signals, analysing narratives and identifying key stakeholders before issues escalate.

More insights from the workshop coming soon.

06/03/2026

Next Tuesday, TSC's CEO Terence Lyons will be speaking at the Public Affairs Council’s 'AI for Public Affairs Masterclass'.

The session explores how AI is reshaping the fundamentals of public affairs from policy monitoring and stakeholder intelligence to the workflows that connect them.

If you work in public affairs, corporate affairs, government relations, or communications, this is a conversation many teams are already navigating.

Details and registration: https://hubs.li/Q045R76m0

25/02/2026

Risk rarely announces itself clearly.

It shows up as weak signals, a regulatory shift in one market, a sentiment change around a subsidiary, or a competitor incident that suddenly matters.

In this customer story, we share how a leading global engineering & defence group built a structured external risk intelligence capability across 26 countries - helping its Risk team move from fragmented monitoring to early-warning visibility.

From tracking KRIs at scale, to monitoring competitor and counterparty risk, to delivering executive-ready briefings - read how external risk intelligence is being operationalised in practice.

Read more:

How a leading global engineering group uses external risk intelligence to monitor regulatory, reputational, and operational risks across markets and subsidiaries.How a leading global engineering group uses external risk intelligence to monitor regulatory, reputational, and operational risks across m...

04/02/2026

From stakeholder management to engagement to intelligence, many organisations are still operating with fragmented tools, outdated assumptions, and blind spots around how stakeholders relate to real decisions and outcomes.

Influence today is rarely linear, formal, or static. It emerges through issues, narratives, networks, and shifting stakeholder positions, often long before formal action is taken.

We wrote this guide on Stakeholder Intelligence to unpack:

✔️ What Stakeholder Intelligence really is (and what it isn’t)
✔️ Why traditional stakeholder approaches break down in complex environments
✔️ How leading teams connect issues, actors, & (influence) to move from reaction to foresight

If your work sits at the intersection of public affairs, corporate affairs, risk, policy, ESG, or strategy, this is for you.

Read the full guide: https://hubs.li/Q041JH0B0

19/01/2026

2026 is going to be intense.

We’ve mapped the global 2026 event calendar - climate summits, regional forums, critical business gatherings and overlaid it with likely geopolitical flashpoints you should be preparing for.

It’s a practical head start for ExCo, CFOs, GRC leaders, Public Affairs teams, Corporate Strategy and Deals to pressure-test plans, shape narratives, and get ahead of emerging risks.

Explore the full 2026 Global Event Map here: https://hubs.li/Q03_fwDL0

08/10/2025

When stakeholder engagement runs on spreadsheets, risk runs high.

A leading global agri company was struggling to coordinate policy intelligence across LATAM and beyond until they centralised everything with Genie. With Genie, they transformed fragmented spreadsheets and siloed media monitoring into a single intelligence system where stakeholders and issues are uniquely linked.

Now, the same system tracks stakeholders, flags risks, and quantifies the ROI of engagements.Genie now powers global government affairs teams with:

✔️ Real-time, context-aware regulatory and issues monitoring across multiple regions
✔️ Centralised stakeholder ownership and reporting
✔️ Event toolkits for major summits like COP and G20

Understand how they made Government Affairs strategic, measurable and indispensable:

Discover how a major agri company transformed institutional relations from a cost centre to a value driver with real-time stakeholder and issue intelligence.A global agri-inputs leader transformed its institutional relations team from a cost centre to a strategic powerhouse using stakeholder intelli...

25/08/2025

How do you capture tens of thousands of stakeholder interactions across multiple states and divisions and make sure nothing falls through the cracks?

A leading utility company in Malaysia digitised its stakeholder engagement with TSC’s platform, replacing outdated spreadsheets with a central SRM (stakeholder relationship management) system.

The result:
✔️46,000+ engagements logged
✔️ Automated reporting during critical tariff reviews
✔️ Faster response to reputational risks

Read more here:

Discover how a national utility company captured 46,000+ stakeholder interactions to build lasting corporate memory and protect its reputation across Malaysia.