REVE Chat

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REVE Chat

An AI-powered omnichannel customer engagement platform with Wize AI Agent, Live Chat, Chatbot Automation, and much more. Check us out at www.revechat.com

REVE Chat is a customer communication platform that unifies and simplifies all communication between a business and its customers. Businesses acquire audiences from different channels including Websites, WhatsApp, Facebook, Instagram, Viber, Telegram, App, and more. REVE Chat makes it tremendously efficient to communicate with them from one single platform. While our chatbot can automate customer support and engagement, the live chat solution can take it to the next level regarding personalization with a human touch. The robust platform helps organizations in the entire customer journey from lead generation to customer satisfaction and retention. REVE Chat is headquartered in Singapore. The company has development offices in Bangladesh & India and sales offices in the USA, the UK, the UAE, and Hong Kong.

06/10/2026

Giving an agent access to customer data raises a fair question: how is that data protected?

Access should be limited to what the agent needs for a specific task. Permissions and controls determine which information it can use.

The key is to set those boundaries carefully and test how they work in real conversations. Businesses should also review those permissions as their processes change.

05/10/2026

REVE Chat is now live on Magento.

Connect your store with live chat and Wize AI Agent capabilities to support customers throughout their journey.

Once connected, Wize AI Agent can use your Magento store data to share relevant product information and assist customers during product discovery and purchase-related conversations.

To learn more, read the full installation guide in the comments below.

01/10/2026

We’re hiring a Forward Deployed AI Product Manager at REVE Chat.

This is a customer-facing product role at the intersection of AI, product management, business process analysis, and solution delivery.

You’ll work directly with customers to understand how their businesses operate, identify where AI can create meaningful value, design end-to-end AI agent workflows, and translate those requirements into solutions that can be built and deployed with our Product, Engineering, and AI teams.

The role goes beyond writing requirements. You’ll be involved in customer discovery, workflow design, defining agent behavior and actions, prioritizing product requirements, supporting deployment, and improving solutions based on real-world performance and customer feedback.

We’re looking for someone with:

3–5 years of relevant experience in Product Management, Technical Product Management, Solutions Consulting, Business Analysis, Solutions Architecture, or a related role
Experience working directly with customers and business stakeholders
Experience with B2B SaaS, enterprise software, or complex technology products
Strong understanding of business processes and workflow analysis
Practical understanding of Generative AI, LLMs, AI agents, and agentic workflows

Familiarity with areas such as RAG, APIs, integrations, webhooks, prompt engineering, tool/function calling, and AI evaluation is highly relevant to the role.

We’re especially interested in people who can comfortably move between customer conversations, business problems, product requirements, and technical discussions.

If this sounds like your kind of role, send your CV to:

📩 [email protected]
Subject: Applying for Forward Deployed AI Product Manager

To help us understand your fit, please include a short note in your email mentioning your relevant experience and any AI agent, AI workflow, automation, or customer-facing product work you’ve been involved in.

30/09/2026

Out of stock doesn’t have to mean a lost sale.

When a customer’s preferred product isn’t available, Wize AI Agent can understand what they’re looking for and guide them toward relevant alternatives, keeping the shopping journey moving.

Better recommendations. Fewer dead ends. More chances to convert.

21/09/2026

Speak your customers’ language and make every conversation feel easier. 🌍
REVE Chat supports 25+ languages to help you connect with customers across markets.
Start connecting globally with REVE Chat today.

06/09/2026

Sometimes customers just want to talk to a real person.

A good AI Agent should know when it can help and when it is time to bring someone in. That handover should feel easy, not like another hurdle for the customer.

The quicker they reach the right support, the better the whole experience feels.

Support should make things easier, not test a customer’s patience.

02/09/2026

“I already explained it before.”

One of the most frustrating customer experiences is having to repeat the same problem again.

Imagine explaining an order issue over live chat, then following up through WhatsApp later and having to start from the beginning.

Every repetition adds more effort, more frustration, and more time before the issue is resolved.

An omnichannel inbox keeps conversations and customer history connected across channels, helping agents understand the context and continue from where the customer left off.

Better context creates smoother conversations and a better customer experience.

How well does your support process carry context from one conversation to the next?

31/08/2026

Same questions every day? Slow replies? Too much manual work?

These are small signs that can quickly turn into bigger support problems.

An AI Agent can handle everyday customer requests, answer questions anytime and give your team more time for the conversations that actually need them.

Customers get help faster, and your team has less repetitive work to deal with.

It can make busy days a lot easier for both your customers and your support team.

How many of these signs have you noticed in your business?

27/08/2026

Customers shouldn’t have to wait just to know where their order is. 📦

Wize AI can provide order and delivery updates directly through the conversation.

Less waiting. Less repetitive support. Better customer experience.

19/08/2026

Ever felt like you had to “speak AI” just to get the right answer?

You don’t. Customers can ask questions naturally, even if the wording is casual, incomplete, or not perfectly structured.

That means less effort, fewer frustrating conversations, and a smoother path to the answer they need.

Address

At WCEGA Tower, 21 Bukit Batok Crescent, Unit 15/84
Singapore
658065

Website

https://www.revechat.com/

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