Paligo

04/11/2024

Team Paligo has landed at TC World 2024! Here are some of our memories from 2023; we're sure this year will be EVEN BETTER! Come visit us at stand 2E04, and enter our competition to win Bose headphones or a Sandqvist backpack

11/10/2024

It's almost TC World time! Paligo is returning and we can't wait to meet with and chat to the Tekom community again. Find out all about the conference program here: https://tcworldconference.tekom.de/tcworld-conference-program
..and remember to stop by stand 2E04 to enter our competition to win a pair of Bose QuietComfort Headphones or a Sandqvist backpack.

09/10/2024

Every year, the tcworld conference hosts a two-day webinar event the week before the main conference in Stuttgart. This year's theme is "Has the AI Revolution Finally Arrived in TechComm?"

Join Paligo's Josh Anderson, and Zoomin's Keren Brown, for their session focusing on ensuring AI deployment success.

Register now: https://tcworldconference.tekom.de/conference-program/detail/default-3367220829b71ca5d5af6144a1806dc3 #2310

05/09/2024

A content reuse strategy is critical for technical documentation teams. There's a lot of similar content across guides, knowledge base and support articles, customer portals, and support sites, and the ability to reuse content across this documentation drives efficiency in terms of time spent creating documentation and the overall costs associated with each publication. Equally important, it ensures you deliver accurate, consistent information to customers.

Implementing content reuse has many benefits, but it also comes with challenges that you need to consider and have a plan to address. This article is here to help!

Unlock the Power of Content Reuse in Your Technical Documentation >>
https://paligo.net/blog/content-reuse/unlock-the-power-of-content-reuse-in-technical-documentation/

The benefits, challenges, and best practices for implementing content reuse in technical documentation.

13/08/2024

Happening tomorrow! Sign up today for the live webinar, and if you can't make it, we'll send you the recording 📹

In this webinar, you'll learn:

✔ The key concepts you need to know about AI applications
✔ How AI is transforming the way technical writers work
✔ Why technical content is so important for effective AI in self-service
✔ Before and after comparison of results of AI content ingestion optimization
✔ How to leverage AI in content analytics
✔ A summary of what you need to be AI ready

Register now: https://paligo.wistia.com/live/events/trlydq70wl?utm_source=paligo_linkedin_organic&utm_medium=social_media&utm_campaign=zoomin_paligo_webinar_august_2024

25/07/2024

Have you explored Paligo's YouTube channel yet? We've got a great stockpile of educational shorts and long-form explainer videos which take you from beginner to advanced levels of structured authoring in Paligo. Check it out here >> https://www.youtube.com/channel/UCO9EmwIcSq3PvC-95skzh7A

Paligo is an end-to-end Component Content Management System (CCMS) solution for technical documentation, policies and procedures, knowledge management, and m...

10/07/2024

Register now: https://paligo.wistia.com/live/events/trlydq70wl?utm_source=paligo_facebook_organic&utm_medium=social_media&utm_campaign=zoomin_paligo_webinar_august_2024

Join Zoomin's Joe Gelb and Paligo's Josh Anderson for this session which will offer tons of practical, actionable advice for technical writers, documentation professionals and UX writers.

Joe and Josh will cover:

✔ The key concepts you need to know about AI applications
✔ How AI is transforming the way technical writers work
✔ Why technical content is so important for effective AI in self-service
✔ Before and after comparison of results of AI content ingestion optimization
✔ How to leverage AI in content analytics
✔ A summary of what you need to be AI ready

12/06/2024

A lot of effort goes into creating highly useful technical instructions. This article discusses the process of creating this content, including the challenges and best practices. It also discusses the tools—particularly the component content management system (CCMS)—that help you create, manage, and distribute this content to your customers, partners, and employees.

Technical Instruction Content: Best Practices for Designing Clear Guides: https://paligo.net/blog/how-to/technical-instruction-content-best-practices-for-designing-clear-guides/

Discover best practices for creating clear and effective technical instruction content and the benefits of a CCMS for streamlining content management.

06/06/2024

In this article, we’ll go step by step on how to get your product knowledge documentation under control through a component content management system (CCMS). With a CCMS in place, you get a single source for all product knowledge content, which can then be easily used and updated across the organization.

https://paligo.net/blog/how-to/a-step-by-step-guide-to-product-knowledge-documentation-in-a-ccms/

With a CCMS in place, you get a single source for all product knowledge documentation, which can then be easily used and updated across your organization.

09/05/2024

🎉 Customer success story alert 🎉

Cradlepoint is a company that provides wireless networking solutions. They specialize in creating routers and wireless edge solutions that help organizations connect and manage their distributed networks. They have developed their products to allow businesses to establish and manage secure, reliable, and scalable wireless networks.

Why did Cradlepoint choose Paligo?

1. Its simplicity. You can get up and running very quickly.
2. Translations. Managing and tracking translations is straightforward, and reuse saves time and money.
3. Multichannel publishing. Paligo offers some nice-looking content presentations out of the box.
4. Great customer service!

Read their story here: https://paligo.net/case-studies/elevating-cradlepoints-technical-documentation-process-with-paligo/

Cradlepoint creates a lot of technical documentation for its products. Find out how they used Paligo to make their process more efficient.