13/08/2026
Everyone talks about the challenges facing healthcare today and how digitalization and AI could be the answer to many of those challenges. But what we at Worldish have realized is that whatever technology or products we bring into healthcare to improve efficiency, improve the lives of healthcare staff and patients, and reduce stress, they need to be validated in real-life healthcare environments. 🏥
Products that are tested and validated in laboratory environments do not necessarily work in real healthcare settings, which are often under immense pressure and constrained by many different factors. That is why, with Helen Assistant, we have continuously collected and validated feedback directly from healthcare staff throughout the development process. The innovation itself was developed together with healthcare, including Region Östergötland, Linköping University Hospital, Sahlgrenska University Hospital, and Västra Götalandsregionen in Gothenburg. 🤝
Through this close collaboration, we have always sought to understand the challenges connected to existing solutions for language barriers. Healthcare staff told us that there is a widespread lack of quality among interpreters used in healthcare, and that there is often no feedback mechanism to understand whether information has actually been communicated correctly by human interpreters. Human interpreters with medical competence are inevitable and will continue to play an important role, but high-quality interpretation is mandatory, and in many cases, the need is not being adequately met by existing suppliers. 🩺
At the same time, they told us that general AI tools were unreliable and could create huge risks to patient safety. What they wanted was a solution where qualified human interpreters with medical competence could work hand-in-hand with a medically trained and medically validated AI interpretation solution. That is the answer we brought to them with the Helen Assistant®, and they have welcomed it with open arms. 🤖🤝🧑⚕️
This has been our journey, and we believe it is an important lesson for every healthcare innovation. We hope that healthcare innovators everywhere will talk to their end users—healthcare staff, nurses, doctors, and support staff—very early in the development process. By doing so, you can develop products according to their real needs and create solutions that truly work in environments where they are needed most. 🌍💙
Naveen SasidharanNidhin SudhakaranLinn WenmanMaroua FellahAbhishek JacobTahmina Bina