BBH Stockholm

02/12/2020

https://customerexperienceindex.se

7. Get to work and start measuring! With a full understanding of what is happening, you can achieve better results faster, ROI, and thus it justifies a trust from the management team. Take our CX test and start your journey!

27/11/2020

6. Reach out to and engage with customer! A customer experience with the right message in the right channel at the right time requires a lot of both organization and system. Do you? Take the test and find out.

https://customerexperienceindex.se

25/11/2020

https://customerexperienceindex.se

5. Invest in flexible solutions! Creating a flexible foundation for the future and changing customer behaviour is of utmost importance. Take the CX test and learn more about your business strengths and weaknesses to figure out what you need to start improving first.

20/11/2020

4. Vision, strategy and tactics! Leading a company in a world that is developing rapidly and with many different driving forces is a challenge. Take the test and learn more about your strengths and weaknesses.



https://customerexperienceindex.se

18/11/2020

https://customerexperienceindex.se

3. Connect with the outside world!The value of having good insights as well as valuable data and information that everyone in the company should have access to. See if this is a weakness or strength in your organization by using our CX test!

13/11/2020

2. Get organized! The importance of creating a culture where everyone in the organization share a common focus on the customer. Do you? Take the test and find out your answer in step 2.

https://customerexperienceindex.se

11/11/2020

https://customerexperienceindex.se

1. Get management on board! An essential prerequisite for being able to run an innovative and customer centric-focused company is that the management has the right conditions and experience. Is your management on board? Find out with our CX-tool in step 1.

07/11/2020

Do you know your key business strenght and weaknesses? Take the test and find out!

The Customer Experience Index is a BBH Stockholm tool for mapping your organization's maturity and ability to deliver a successful customer experience

05/11/2020

Finally we launch our own CX tool! A customer experience test to unlock the full potential of your organisation and deliver customer experiences that grow your business. Take the test here: https://customerexperienceindex.se 🐑

10/04/2020

Although a very different holiday this year, we hope you still have a great Easter celebration. Whilst this may not be your typical Easter, with family and friends already at home, this doesn't mean it can't be fun.

Click the link below to learn more about 4 services that we're proud of - and that will help to eliminate the boredom.

Bygg Din Volvo, Bokus Play, TUI Bamseklubben, FMTK

06/04/2020

This is Timmy Jonsson, android developer at BBH Stockholm. He’s utilizing 3D printing technology to help produce protective visors - for the Covid 19 treatment in the region.

Last Wednesday he had never built a medical visor but is now running production batches of visors back to back. Even if the scale of this production is limited it appears as the additional capacity is very well needed - and will be shipped out to a range of health care contexts.