21/09/2021
Case Cointelegraph
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📍 About the company:
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Founded in 2013, Cointelegraph is the leading independent digital media resource covering a wide range of news on blockchain technology, crypto assets, and emerging fintech trends. Each day our team delivers the most accurate and up-to-date news from both the decentralized and centralized worlds.
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“Our editorial content is based on our passion to deliver unbiased news, in-depth analytics, comprehensive cryptocurrency price charts, insightful opinion pieces, as well as regular reports on the social transformation that digital currencies bring.”
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Source: Cointelegraph https://cointelegraph.com/about
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📍 Working with WSS.media: since 2020
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📍 Goals:
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➖ To set up analytics
➖ Content optimisation
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📍 Results:
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✔️ We optimised the content (type, structure, position, etc.) based on testing and analysis
✔️ We set up web analytics and wrote personalised code that saved the company thousands of dollars a month
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📍 What was done:
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As Cointelegraph being one of the leading online journals in the world, the content posted on its website has a drastic effect on engagement, revenues and overall success of the company. With millions of traffic everyday, even 1-3% change in its engagement can cause 20k or 30k of additional revenue.
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Therefore, content analytics was the main focus of this project. We decided to investigate all aspects of content posted such as text fonts, what is the header that leads to increase in CTR, how an article should be structured and so on.
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The content is offered in 9 different languages for multiple audiences that have their differences. Therefore, we divided it into segments for better understanding and fair judgement.
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At the same time, we worked closely with web-analytics. First thing we did was setting up the basics such as Google Analytics. Along the way, we faced an issue of collecting raw data and the expense it would apply. After careful consideration, we decided to write our own system/code for Cointelegraph's needs that would collect raw data for the company. It can compete with the best similar services on the market but as a result, it saved the company a considerable amount of money.
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Apart from big tasks, we also held multiple A/B tests on content and audiences. In order to maximise the effectiveness of each piece of content, we needed to understand more which content is more engaging and which audience reacted best.
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