Unipartner

Unipartner Consulting and system integration services company, helping our clients innovate, evolve continuously and exceed their goals.

“Ask me anything. I work with AI.” 💡AI is evolving every day. Creating real value from it requires more than technology....
07/10/2026

“Ask me anything. I work with AI.” 💡

AI is evolving every day. Creating real value from it requires more than technology. It requires people who are ready to learn, experiment and rethink the way they work.

That is why we created the Unipartner AI Academy (UAIA), a continuous journey to build the skills, confidence, mindset and culture our teams need to integrate AI into their daily work, rethink tasks and processes, and turn new capabilities into productivity, innovation.

This is also the journey we are already helping several organizations navigate, accelerating AI adoption across their workforce, developing AI-powered solutions and agents, and putting in place the governance and FinOps models needed to scale AI responsibly, with a clear focus on business value. 💪

Recently, our teams came together for our AI Week, powered by Microsoft Frontier Transformation Week, combining learning, practical demonstrations and hands-on experimentation around the latest AI capabilities.

The week culminated in an Agent-a-Thon focused on real business challenges, with Duarte Ribeirinho from Microsoft joining us to share his experience, challenge ideas and bring new perspectives. 🤝

Working closely with Microsoft gives our teams direct exposure to emerging technologies and practical experiences that we can rapidly translate into value for our people and our clients.

At Unipartner, this is how we approach AI transformation:
Learn. Experiment. Build. Scale.
First within our own organization. Then alongside our clients. 🚀

Unipartner has renewed its Microsoft Modernize Endpoints Specialization, reinforcing our expertise in helping organizati...
18/09/2026

Unipartner has renewed its Microsoft Modernize Endpoints Specialization, reinforcing our expertise in helping organizations create secure, flexible, and productive workplace environments.

As hybrid work continues to shape the way businesses operate, endpoint management has become a critical part of strengthening security, improving employee experience, and supporting operational efficiency.

Through our expertise in Microsoft technologies, we help organizations modernize device management, simplify operations, strengthen their security posture, and enable employees to work securely from anywhere. 🔐

This recognition validates our ability to deliver modern endpoint management solutions aligned with Microsoft's highest standards and gives our customers the confidence of working with a partner with the knowledge and experience to address increasingly complex workplace and IT requirements.

This renewal also reinforces the expertise behind our work with more than 150 large-scale organizations, reflecting our commitment to building long-term partnerships and delivering secure, reliable solutions that evolve alongside our customers’ workplace needs.

We are proud to continue strengthening our Microsoft expertise and supporting customers in building secure, agile, and future-ready workplaces. 🤝

For 11 years, Unipartner has been moving forward with a clear purpose: helping organizations turn challenges into progre...
16/09/2026

For 11 years, Unipartner has been moving forward with a clear purpose: helping organizations turn challenges into progress through technology, expertise and innovation. This purpose has guided us as we have delivered high-quality projects, strengthened trusted relationships and created meaningful impact for our clients. 🚀

Our anniversary was the perfect opportunity to take a moment to celebrate how far we have come as one Unipartner team, while also looking ahead with ambition to everything we still want to achieve
To mark this special moment, we brought our people together for a sunset by the sea, creating time to connect, step away from our daily routines and enjoy some well-deserved time together. 🌅

That journey has always been a collective one. It has been shaped by the talent and commitment of our people, as well as by the trust of the clients, partners, academic institutions and organizations that continue to trust and work alongside us. 🤝

Building on that foundation, we now look to the future with even greater ambition: to remain close to our clients, keep raising the bar and create more value and impact in the years ahead!
Here’s to 11 years of shared achievements and to the next chapter we will build together. 🥂

That’s a wrap on the Unipartner Summer Academy 2026! 🚀After months of learning, new challenges, collaboration, and growt...
10/09/2026

That’s a wrap on the Unipartner Summer Academy 2026! 🚀
After months of learning, new challenges, collaboration, and growth, another inspiring edition has come to an end.

This year’s edition brought together more than 15 mentees and mentors across different business and technology areas, giving our mentees the opportunity to step beyond the classroom and experience consulting and technology first-hand.

Throughout the summer, they contributed to over 20 projects and initiatives, working alongside Unipartner teams and gaining hands-on experience with real business challenges. For many, this was their first opportunity to contribute to real projects for some of the largest organizations, putting their knowledge into practice while developing new technical and professional skills. 💡

To mark the end of the Academy, each mentee shared a reflection on their journey, highlighting the projects, initiatives, contributions, challenges, and key learnings that shaped their experience and the impact they created along the way.

The session also included a closing message from our President & CEO, Fernando Reino da Costa, together with Francisco Gomes, COO & People Managing Partner, encouraging mentees to remain adaptable, continuously learn, and take an active role in shaping the future of work in an AI-driven world.

Congratulations to all our mentees on everything you have achieved, and a huge thank you to our mentors and everyone who contributed to making this experience possible. 🏆

While our Summer Academy 2026 has come to an end, many of these young professionals will continue their journey with Unipartner, bringing fresh perspectives, new skills, and a passion for innovation into the next chapter. ✨

At Unipartner, we believe our success is measured not only by what we achieve as a company, but also by the positive imp...
03/09/2026

At Unipartner, we believe our success is measured not only by what we achieve as a company, but also by the positive impact we create in the communities around us. While our mission is to empower organizations to grow, transform, and reach their full potential, we are equally committed to making a meaningful difference beyond the workplace. ✨

As part of our Social Responsibility commitment and our long-standing partnership with the Centro Social e Paroquial Nossa Senhora de Porto Salvo, we recently came together for another volunteering initiative supporting an organization that plays an important role in the wellbeing and development of local children and families.

This time, our Summer Academy mentees and mentors joined forces to repair walls and give new colour to classrooms and communal areas used every day by children and educators. Beyond contributing to the renovation of these spaces, the activity gave our mentees the opportunity to experience first-hand what it means to give back to the community and turn purpose into action. 🎨

While the main goal was to support the institution and the families it serves, the experience also brought people together around a shared cause, creating space to connect, collaborate and strengthen relationships along the way. 🤝

The greatest reward is knowing that the children returned to renewed spaces filled with more colour, care and inspiration, creating a more welcoming environment where they can learn, play and grow! 🌱

What if a bingo card could help you get to know a whole company? 🎯That was the idea behind our Summer Academy Team Exped...
26/08/2026

What if a bingo card could help you get to know a whole company? 🎯
That was the idea behind our Summer Academy Team Expedition.

Our mentees stepped out of their usual routines to meet colleagues across Unipartner, ask questions, and discover different perspectives and experiences across the company.

The real value came from what happened along the way: they took the initiative to start conversations, connect with new people, and make the most of each interaction. 🤝

The bingo may be complete, but the connections made, stories shared, and lessons learned along the way remain part of the experience. ✨

11/08/2026

The Unipartner Summer Academy is where learning, collaboration, and new opportunities come together. ✨

This year’s trainees are ready to challenge themselves, build new skills, and take meaningful first steps in their professional journeys. 🚀

Throughout the programme, they will learn alongside experienced teams, explore different areas of expertise, contribute fresh perspectives, and grow in an environment shaped by knowledge sharing, teamwork, and ambition.

We’re excited to follow their journey and see the impact they will create along the way!

07/08/2026

For Grandparents’ Day, we challenged some of our colleagues to answer a simple question: how would you explain your job to your grandparents? 💡

With technology evolving so quickly, the work we do is increasingly present in people’s daily lives, often in ways they may not even notice. From managing projects and teams to improving digital experiences, supporting public services and helping clients move forward, our teams contribute to solutions that create real impact and make everyday interactions simpler, more accessible and more efficient.

Yet, behind the technology and complexity, it often comes down to something our grandparents understand very well: working together, helping others and finding better ways to make everyday life easier. 🤝

Let’s keep celebrating those who always ask questions, listen with curiosity and support us along the way. ✨

Missed our M365 E7 webcast series or want to rewatch it? You can now access all sessions on demand! 🎥As organizations mo...
06/08/2026

Missed our M365 E7 webcast series or want to rewatch it? You can now access all sessions on demand! 🎥

As organizations move from AI experimentation to enterprise-wide adoption, success depends on more than technology alone. It requires the right balance of productivity, security, governance, and compliance.
In our three-part webcast series, Unipartner and Microsoft experts shared practical insights, real-world experiences, and actionable frameworks to help organizations build a secure foundation for AI at scale.

Register now to access all session recordings and learn how to:
☑️ Accelerate Microsoft Copilot adoption across your organization
☑️ Strengthen your cybersecurity posture for the AI era
☑️ Establish effective AI governance aligned with regulatory requirements
☑️ Scale AI securely, responsibly, and with confidence

Whether you're defining your AI strategy or already moving into implementation, these sessions provide valuable guidance to help transform vision into ex*****on.

🔗Access the sessions on-demand here: https://www.unipartner.com/events/webcast-series---building-ai-powered-organizations-with-the-next-evolution-of-m365-e7

Featuring insights from Mark O'Neill, João Almeida, Tiago Fonseca, Lisa White, Francisco Rhodes, Juan Idowu, Pedro Araujo, Nuno Ricardo, Mary Mango.

Customer service is entering a new era. For decades, customers have been forced to adapt to systems, navigating endless ...
04/08/2026

Customer service is entering a new era. For decades, customers have been forced to adapt to systems, navigating endless menus, repeating information, and struggling through rigid interactions. Today, conversational AI is changing that reality.
Instead of "press 1" and "press 2", organizations can now deliver natural, intelligent, and highly personalized conversations that understand intent, reduce friction, and create faster, more human experiences. 💡

At Unipartner, we believe the future of customer engagement lies in creating seamless interactions powered by AI, advanced language models, and voice technologies. In this latest opinion article, we explore how organizations can transform both inbound and outbound customer experiences, improving efficiency, accessibility, and customer satisfaction while enabling teams to focus on higher-value activities.

“𝘛𝘩𝘦 𝘯𝘦𝘹𝘵 𝘴𝘵𝘢𝘨𝘦 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘥𝘦𝘧𝘪𝘯𝘦𝘥 𝘣𝘺 𝘵𝘩𝘦 𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘤𝘳𝘦𝘢𝘵𝘦 𝘴𝘦𝘢𝘮𝘭𝘦𝘴𝘴, 𝘯𝘢𝘵𝘶𝘳𝘢𝘭, 𝘢𝘯𝘥 𝘣𝘢𝘳𝘳𝘪𝘦𝘳-𝘧𝘳𝘦𝘦 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯𝘴, 𝘸𝘩𝘦𝘳𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘴𝘱𝘦𝘢𝘬, 𝘢𝘳𝘦 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘰𝘰𝘥, 𝘢𝘯𝘥 𝘳𝘦𝘤𝘦𝘪𝘷𝘦 𝘴𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘴 𝘢𝘵 𝘵𝘩𝘦 𝘷𝘦𝘳𝘺 𝘧𝘪𝘳𝘴𝘵 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘰𝘯. 𝘕𝘰 𝘮𝘦𝘯𝘶𝘴. 𝘕𝘰 𝘤𝘰𝘮𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴. 𝘑𝘶𝘴𝘵 ... 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘢𝘵𝘪𝘰𝘯."

As conversational AI continues to evolve, organizations have a unique opportunity to rethink how they connect with customers and deliver meaningful experiences at scale.

🔗Read the full article here:
PT – https://www.ntech.news/menos-primas-e-mais-conversa-o-novo-atendimento-ao-cliente-na-era-da-ia/
ENG – https://www.unipartner.com/post/opinion-article-less-press-1-moe-conversation-customer-service-in-the-ai-era

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