Future Mind

Future Mind Future Mind builds impactful digital products for market leaders.

Future Mind is a Digital Advisory & Delivery company that provides consulting services and navigates clients throughout the entire product development cycle, minimizing risks related to successful ex*****on. Future Mind supports clients from idea validation and UX research through architecture design and high-quality development to testing and smooth rollout to the public. It also provides post-de

velopment maintenance and growth services, helping to define new features based on the market situation.

"As AI has become more widespread, the rules have not become more embedded in everyday practice, but rather are more oft...
02/06/2026

"As AI has become more widespread, the rules have not become more embedded in everyday practice, but rather are more often treated as a loose point of reference than a strict instruction." 💡

That's a takeaway from our latest report "How Is AI Changing Poles’ Daily Lives?", which XYZ draws on in an article about the AI paradox inside Polish companies. ‼️

The numbers speak for themselves: in 2025, only 37% of Polish employees always followed their company's AI guidelines. A year earlier it was 44%. Another 26% follow the rules "sometimes". Meanwhile, real AI usage keeps climbing: 76% in IT and telecoms, 60% in real estate, 58% in science and technology, 43% in construction.

The faster AI enters the workplace, the slower policies keep pace with reality. 🐌

Read the full article. → https://xyz.pl/dzieje-sie/tylko-1-3-polskich-pracownikow-przestrzega-firmowych-zasad-o-ai-sa-traktowane-jako-luzny-punkt-odniesienia-3113

To get the full report on GenAI, use the link in the comments. 🔽

Future Mind works hard, but we like to relax even harder. 😎If we missed a message over the weekend, it's because we were...
01/06/2026

Future Mind works hard, but we like to relax even harder. 😎

If we missed a message over the weekend, it's because we were too busy sailing across one of the stunning Masurian lakes, catching the wind in our sails (and hair!) and sunning our faces. ☀️ After all, nothing brings a team closer together than trying not to drown. 🤝

This was the 9th edition of our annual Masuria team trip. A great chance to meet the real humans behind the Slack avatars, have proper conversations across teams, and most importantly – relax. 😮‍💨

Thank you everyone for embracing this wild adventure, for the great spirits and the boosted morale that'll carry us through the year. Here's to another great trip next year! 🥂

29/05/2026

Forget the question "what data maturity level is my company at right now?" It only gets you so far. 😮‍💨

What actually moves things forward is knowing how you want to use your data and why. Once that's clear, finding the right tools falls into place naturally, whether that's good old Excel or a complex ecosystem pulling from several sources.

That’s one of the many sharp takeaways from our recent webinar on building mobile app engagement strategies with:

🎙️ Sebastian Szczepaniak (Head of Brand Growth & Product Evangelism at Synerise),
🎙️ Maciej Skrzos (Head of Data at Future Mind, a Solita Company),
🎙️ Marcin Zduńczyk (Business Solutions & Customer Data Architect at Future Mind, a Solita Company).

Watch the full webinar (in Polish 🇵🇱). 🔽
https://www.futuremind.com/insights/najnowsze-techniki-angazowania-klientow-od-biznesowej-potrzeby-do-zwrotu-z-inwestycji/

When you strip agentic AI of all the buzzwords, is there anything left that could be used in retail today? 🤔Sure there i...
28/05/2026

When you strip agentic AI of all the buzzwords, is there anything left that could be used in retail today? 🤔

Sure there is! Solita will explore that topic live at the online webinar "Agentic AI in retail: A live look at automation" on 9 June, 9:00 CEST. 🚀

Three things you'll walk away with: a clear explanation of agentic AI without the hype, a view of where leading retailers are taking this technology, and a live demo of AI agents automating campaign planning across product selection, pricing, and supplier communication. 💪

Hosted by Anders Hedfalk, Retail Lead, and Tomas Thelander, Integration Specialist. Built for retail leaders in pharmacy and grocery, with principles that carry across verticals.

Sign up here. 🔽
https://www.solita.fi/events/agentic-ai-in-retail-a-live-look-at-automation/

In ancient Rome, a merchant named Lucius knew every regular customer by name. Two thousand years and dozens of loyalty s...
27/05/2026

In ancient Rome, a merchant named Lucius knew every regular customer by name. Two thousand years and dozens of loyalty schemes later, the goal hasn't changed: make the customer want to come back. What's changed is how. 💪

Customers return for five reasons: cheaper, faster, closer, more enjoyable, and exceptional. Only the first three can be priced. The last two are where loyalty actually lives.

What makes a customer feel exceptional?

🛍️ Personalization that scales Lucius-level intimacy to millions of customers,
🛍️ Knowing when not to sell, when to offer a kind word or a free coffee,
🛍️ Building trust before you ask for behavior changes.

Read the full article written by Kacper Urzykowski, the Senior Manager, Advisory Practice Lead at Future Mind, a Solita Company. 🔽
https://www.futuremind.com/insights/loyalty-is-not-a-program/

26/05/2026

It’s the premiere day of our newest report, „How Is AI Changing Poles’ Daily Lives? Artificial Intelligence at Work and at Home in 2026”. 🎉 Download it here → https://www.futuremind.com/insights/raport-ai-2026/.

Over the past 12 months, regular use of AI at work has grown from 27% to 46%. The share of people who have never tried AI at work has dropped from 34% to 19%. That’s a significant jump in adoption. 🚀

In the report, you’ll find:

✔️ Full analysis of AI adoption in Polish companies (1,047 respondents, CAWI study conducted with SW Research),
✔️ Breakdown by industry, including leaders (IT and telecommunications, with 76% regular users) and sectors with the fastest growth (training and real estate),
✔️ Expert commentary from Future Mind and Solita,
✔️ Key takeaways for employees, employers, and society in general. 💪

"Retailers no longer have quarters to watch agentic commerce develop. The window to prepare on their own terms is closin...
25/05/2026

"Retailers no longer have quarters to watch agentic commerce develop. The window to prepare on their own terms is closing faster than most organizations assume." 💡

That's Paweł Josiek, COO at Future Mind, a Solita Company, in the latest dlahandlu.pl piece on Google's Universal Cart. 🛒

Universal Cart, Google's smart cart working across Search, Gemini, YouTube, and Gmail with one-click checkout through Google Pay, launches this summer with Nike, Sephora, Target, and Walmart already on board. It runs on the Universal Commerce Protocol, which leans heavily on structured product data.

Meanwhile, nearly half of Polish retailers don't plan to implement agentic commerce, with 24% still undecided. Future Mind's Barometr Retail 2026 caught the picture in January, and Google just shifted the timeline. ‼️

Read the full piece. 🔽
https://www.dlahandlu.pl/e-commerce/polski-handel-moze-przespac-kolejna-rewolucje-google-juz-zmienia-zakupy,170618.html

Three of our experts will be at RELEX Live Warsaw 2026 on 27 May: Maciej Skrzos, Karol Szmaj, and Łukasz Woźnica. 🥂It's ...
22/05/2026

Three of our experts will be at RELEX Live Warsaw 2026 on 27 May: Maciej Skrzos, Karol Szmaj, and Łukasz Woźnica. 🥂

It's the third edition of the event hosted by our technology partner RELEX Solutions, and it's the day the industry comes together to talk about what actually works in data-driven planning across retail, manufacturing, and wholesale. 😎

At Future Mind, we've been building RELEX competencies for some time now, so we couldn’t be more excited for this event. 🎉

Don’t forget to say hi if our paths cross at the Sound Garden Hotel! 👋

Sign up for the event now. 🔽
https://live.events.relexsolutions.com/relex-live-warsaw-2026/

The “An app as a loyalty driver - but what should actually be in the app?” panel at Forum Loyalty PLanet360° has just wr...
21/05/2026

The “An app as a loyalty driver - but what should actually be in the app?” panel at Forum Loyalty PLanet360° has just wrapped up, and it was a pleasure for Kacper Urzykowski to moderate the discussion. 🥂

The conversation looked at how to build loyalty in an app when there's no classic points program, and what features, experiences, and interactions actually keep customers coming back through convenience, personalization, and interactivity. 🔥

Big thanks to the panelists for a sharp discussion: Alicja Wójcik - Gołębiowska, Head of Communications for Central Europe and the Baltics at Ryanair, Krzysztof Heyda, Director of Digital Product Development at TAURON, and Pawel Zytynski, Director of Customer Support and Satisfaction at Jeronimo Martins Polska. 👏

Last but not least, thank you Loyalty PLanet for organizing such a successful event. 🙌

And if you’d like to learn more about Kacper’s perspective on customer loyalty, read his article. 🔽
https://www.futuremind.com/insights/loyalty-is-not-a-program/

Lekkerland manages 20+ autonomous stores across Germany, including REWE To Go at Frankfurt Airport, all powered by the e...
20/05/2026

Lekkerland manages 20+ autonomous stores across Germany, including REWE To Go at Frankfurt Airport, all powered by the entry app we built during our multi-year collaboration. 💪

We delivered three different versions of the app, each tailored to Lekkerland's distinct store concepts, with a focus on simple identification, secure access, and a minimalist interface usable across customer ages. The result is a scalable foundation for Lekkerland's expansion across hospitals, offices, and train stations. 🚀

“Our collaboration with Lekkerland on this groundbreaking project demonstrates our growing expertise in innovative implementations not only in e-commerce, but also in autonomous retail,” says Tomasz Koperski, CEO at Future Mind.

Read more about the project in dlahandlu.pl's article. 🔽
https://www.dlahandlu.pl/technologie-i-wyposazenie/niemiecki-gigant-wybiera-do-sklepow-polska-technologie,170023.html

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Ulica Puławska 182
Warsaw
02-670

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Poniedziałek 08:00 - 18:00
Wtorek 08:00 - 18:00
Środa 08:00 - 18:00
Czwartek 08:00 - 18:00
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