Lekta

31/03/2022

Join our Head of Business Development Marcin Król on April 12 at a live webinar organised by MIT Sloan Management Review Polska and Polcom to learn more about digital transformation trends and strategies for 2022. Grab your free seat here 👉 https://www.ican.pl/wydarzenia/webinaria/trendy-cyfryzacja

20/10/2021

📣 We're pleased to announce that, together with a great team at mBank S.A. and PwC, we recently created bot Marek 💥

Powered by advanced natural language processing and machine learning, Marek can comprehend and answer human speech and help mBank customers resolve their pressing issues on the phone 📞

https://fb.watch/8Ly_NIvaF7/

08/03/2021

While we've become used to saying "Hey Siri" or "Hey Google", "Hey Facebook" is quite a novelty. Just recently, Facebook rolled out this feature for its Portal and Oculus devices, allowing us to communicate with Facebook hands-free. What does this mean for the industry? To find out, check out a recent article by NowyMarketing, in which our co-founder & CTO Arek Flinik shares his thoughts on the topic 👉

Niedawno Facebook ogłosił wprowadzenie na urządzeniach Oculus i Portal możliwości wywoływania głosowego za pomocą zwrotu „Hey Facebook". Jaka...

09/02/2021

To all writers out there - has it ever happened to you that end-users didn’t understand a response you prepared for your bot? Or that it turned out that your response could be understood in 2 different ways? If you answered yes, you might be interested in our newest piece on Medium 🙂 Check it out here 👉

Has it ever happened to you that end-users didn’t understand a response you prepared for your bot? If so, this article is for you.

03/08/2020

Wondering what it's like to work at Lekta? Make sure to check out our newly hired Mateusz Mazurczak's article on LinkedIn! 😄

https://www.linkedin.com/pulse/my-history-lekta-mateusz-mazurczak/

22/04/2020

Losing sleep over your ’s name? Not to worry! Our latest article will put an end to your concerns. Inside you’ll find helpful hints, bot name types and…a checklist. Check it out here 👉

Conjuring up a catchy bot name can be tricky. Set yourself up for success with our helpful hints, Bot Name Types and Bot Name Checklist.

18/03/2020

Anyone who ever built a will know that building one presents multiple UX challenges. That’s why, we’ve put together a list of top 20 principles for you to rely on and create beyond-compare conversational experiences 😊 Check out the 4th part of our Bot Design Guide here 👉

Top 20 UX Principles to Design Better Chatbots.

11/03/2020

Turning your into a good conversationalist is no easy task. It requires a lot of creativity, imagination, pre-planning and testing. If only you had some practical advice to start with… Enter the 3rd part of our Bot Design Guide, and 15 tips to elevate your bot’s dialogues to the next level! 🤩 Check it out here 👉

15 practical tips to elevate your bot’s dialogues to the next level.

04/03/2020

Is there any point debating your ’s personality? Shouldn’t every bot be open, conscientious, extraverted, agreeable and non-neurotic? 🧐 Not necessarily! Check out the second part of our Bot Design Guide to find out 👉

Defining your bot’s personality with the Big 5.

26/02/2020

At Lekta AI, we’ve been building chatbots since early 2017. While each project is unique, there are certain universal principles that can be applied regardless of the business domain, target audience or communication channel. In the next 5 articles, we’ll share with you our modus operandi - the exact bot design process we shaped, refined and currently rely on at Lekta. Check out our first article on requirements discovery here 👉

At Lekta AI, we’ve been building chatbots since early 2017. While each project is unique, we found that certain universal principles can…

19/12/2019

We love sharing our learnings with the young generation. Earlier this week, one of our founders gave a lecture to design students at Akademia Sztuk Pięknych im. Jana Matejki w Krakowie about the algorithmic bias and other challenges involved in designing software that relies on . 🙂

11/12/2019

Is it worth investing time and money into developing your ’s personality? We spoke with a professional personality creator and copywriter (who also happens to be a playwright!) to find out. Check out our interview with Ania Andraka here 👉

Playwright’s unique perspective on chatbot personality.