MakoLab. Digital Project House

MakoLab. Digital Project House MakoLab is a digital project house delivering business and technology consulting, product design, software delivery and 24/7 operations support, globally. 🚀🌍

Our strategic focus areas include AI technologies, cybersecurity, advanced data processing with digital sovereignty and sovereign hosting/cloud models, while our portfolio spans the full digital value chain. Business, AI, data, application, infrastructure and security services are built around our unique ’Intelligence Amplified’ approach, with technology that strengthens human capability and delivers measurable outcomes. Launched in 1989, MakoLab runs millions of daily operations across 100+ markets, providing a powerhouse of expertise to multiple industries, with an emphasis on automotive and mobility, finance, insurance, aviation and logistics. With our pioneering drive and strong R&D roots, we began zeroing in on AI in 2008 and have been building innovative and robust foundations and solutions in that field ever since.

AI is only ever as trustworthy as the data underpinning it. When that data is fragmented, unverified or locked in system...
09/10/2026

AI is only ever as trustworthy as the data underpinning it. When that data is fragmented, unverified or locked in systems nobody can query, even the best model will only produce guesswork.

The data track at MakoDays 2026 tackles that issue head-on. Mateusz Kijowski (MakoLab Consulting) demonstrates how self-service business intelligence turns raw data into decisions people across a business really can make. Aleksandra Nowak (Identt) moves from visual document analysis to digital identity, scrutinising identity verification that holds up in an age of fraud.

The crossover question gets its own panel, “Data. AI. Cybersec: Three rings of power. Who actually controls them?”, moderated by Szymon Augustyniak (Smart Tech Re:view).

From trusted data to confident decisions. 27–28 October 2026, Łódź, Poland. Register now. Places are limited.

Did you miss our live session on turning automotive ideas into proof of value in one meeting? If you did, here, in a nut...
07/10/2026

Did you miss our live session on turning automotive ideas into proof of value in one meeting? If you did, here, in a nutshell, is what happened, along with why it’s worth catching the recording.

In the automotive industry, good ideas often get stuck long before anyone has the chance to see them working. The feasibility studies, discovery workshops and demos pile up and, while the scope is still being debated, the market moves relentlessly on.

Our webinar featured two MakoLab experts, Przemysław Jawniuk, Head of Connected Car Delivery, and Michał Miązek, Senior Technical Lead & Software Architect. Using a real fleet maintenance case for their live demo, they showed the participants how to compress the process into one intensively focused workshop.

What did the session cover?

🟡 The method: how business and technology teams can work through an idea together in a single workshop and leave not with just a technical proof-of-concept, but with the hard evidence they need to decide if it’s worth pursuing.
🟡 The live build: starting from a fleet availability problem, Michał built a working prototype right there, on camera, in the form of a recall-aware maintenance dashboard leveraging the NHTSA recalls API. We saw him move from concept to AI-assisted requirements to working PoV in real time.
🟡 Why this matters: for faster go/no-go decisions, a lower cost to being wrong, the alignment achieved between engineering and business thanks to the shared evidence and, critically, a working prototype to assess rather than slides alone.

If you’re up weighing how to validate an automotive concept before committing a development budget, do watch the recording of the webinar. It’s certainly a worthwhile investment of just 45 minutes.

🎥 Watch the full recording. Link in the comments.

Most enterprises don’t struggle to start with AI. What they do struggle with is making it hold up in production; in othe...
05/10/2026

Most enterprises don’t struggle to start with AI. What they do struggle with is making it hold up in production; in other words, with moving past pilots into something that scales and pays back.

That gap between pilot and returns recurs in the AI track at MakoDays 2026. Piotr Ignaczak (CTO, MakoLab) opens day one with a clear read on the current state of AI. Professor Sören Auer (Leibniz University Hannover) delivers the keynote, “Beyond LLMs: Neuro-symbolic and agentic AI for the intelligent enterprise”, examining the direction for AI when large language models stop being enough.

Then the practitioners take over. Jacek Popko (MakoLab) addresses decision intelligence in the AI era. Mateusz Rakusa-Suszczewski (Renault Polska) expounds on turning AI opportunities into business value at enterprise scale. There’s also a content-moderation case study from PKO Leasing’s https://bit.ly/4AYPgrB as an exemplifier of AI that does its job invisibly.

Research authority and real deployments coming together on one stage. 27–28 October 2026, Łódź, Poland. Register now. Places are limited.

02/10/2026

MakoDays 2026. Places are limited and they’re filling up fast. ⏰

30/09/2026

Security is more than technology alone. It’s also people, processes and judgement under pressure... and MakoDays 2026 will give you a real sense of exactly what that means.

Announcing this year’s special event...

Cyber Box! Stop a lethal cyberattack before it’s too late! One mission. 120 minutes to accomplish it. Work in a team to crack puzzles, solve clues and make decisions against the ticking clock. AR and an AI assistant enhance an experience that blurs the line between game and real incident.

Part escape room and part crisis simulation, Cyber Box is an absorbing and pointed reminder that, when an incident hits, the technology is always only half the story.

27–28 October 2026, Łódź. Register now (link in a comment ⬇️). Places are limited.

MakoLab is heading to Paris for CSG Industry Days 2026. 🚀Hosted by ESA - European Space Agency and CNES at the ESA HQ on...
28/09/2026

MakoLab is heading to Paris for CSG Industry Days 2026. 🚀

Hosted by ESA - European Space Agency and CNES at the ESA HQ on 30 September and 1 October, CSG Industry Days brings together the industrial ecosystem that underpins Europe's Spaceport, the Centre Spatial Guyanais (CSG).

Samir Nasr will be representing us at the event, connecting with CNES, ESA and industry partners to probe the themes shaping the next phase of the CSG. In other words, security and resilience, the capacity of payload preparation facilities, digital transformation and extraordinary maintenance operations.

For an infrastructure this critical, modernisation isn't optional, but a continuous operational requirement. It’s essential for digital transformation and maintenance planning to keep pace with the Spaceport's growing launch cadence, without compromising the resilience the mission depends on.

If you'll be attending CSG Industry Days and want to connect with Samir on-site or virtually, just get in touch with him!

The MakoDays 2026 line-up is taking on its final shape and we’re delighted to announce another selection of speakers. Th...
28/09/2026

The MakoDays 2026 line-up is taking on its final shape and we’re delighted to announce another selection of speakers. They represent the exact mix that the conference is built on and feature MakoLab’s own AI and data leaders alongside senior practitioners from major enterprises who deal hands-on with the issues the event zeroes in on.

From MakoLab and MakoLab Consulting, we have:
🟡 Jacek Popko, Head of AI Services;
🟡 Mateusz Kijowski, Head of Data Analytics and Engineering.

From organisations putting AI, data and identity to work at scale, we have:
🟡 Aleksandra Nowak, Head of Digital Identity at Identt;
🟡 Agnieszka Walczak-Karbowska, Chief Product Owner at PKO Leasing;
🟡 Mateusz Rakusa-Suszczewski, IS/IT Director for the CEE region at Renault Polska.

Finance, automotive, digital identity, applied AI and data engineering, all covered by people who turn strategy into working systems and are ready to talk about what actually holds up in production.

There are more names to come, so stay tuned!

MakoDays 2026. 27–28 October, Łódź, Poland. Register now. Places are limited and they’re filling up fast. ⏰

An agent working from an ambiguous requirement doesn't stop to ask what you meant. It just surges ahead and gives you a ...
24/09/2026

An agent working from an ambiguous requirement doesn't stop to ask what you meant. It just surges ahead and gives you a confident, plausible answer anyway and that’s the answer that moves straight on to the next stage of the pipeline.

Development velocity keeps climbing. What's harder to keep track of is whether the requirements behind the code were actually clear, whether the documentation matches what’s live and who signed off on the decision that’s now baked in.

McKinsey records 62% of organisations as being at the experimentation stage with AI agents. Scaling is much rarer, with just 23% reporting scaling somewhere in their business. Within any single function, that number drops to 10% or less. When it comes to software engineering, 77% still aren’t using agents at all.

Dominik Smajek, Head of Quality Assurance at MakoLab, describes the change he's seeing in teams as a shift in the ratio of developers to analysts from roughly 3:1 to 1:3 as the work turns more towards defining the problem clearly enough for an agent to act on.

Capgemini's trust data points the same way, with only 22% of leaders now fully trusting autonomous agents, down from about 43% a year ago.

A new report from Antal in partnership with MakoLab maps the eight conditions that separate teams scaling AI agents safely and teams stuck at the pilot stage. Crucially, none of those conditions are rooted in budget or which model is being used.

🔗 See our full article and the report on our blog; link in the comments.

Ask an ops team about CPU load or system uptime and you'll have an answer before you finish the question.Ask whether a c...
22/09/2026

Ask an ops team about CPU load or system uptime and you'll have an answer before you finish the question.

Ask whether a customer actually completed checkout five minutes ago or what the most recent outage cost in lost revenue and you'll usually be met with a pause instead of a number.

This certainly isn’t a tooling problem, as a new report, “AI-Ready Infrastructure: Observability and Operations”, produced by Antal in collaboration with MakoLab, clearly reveals. Among the citations is a Deloitte survey which found that 74% of organisations plan to roll out agentic AI within two years, but only 21% have the governance in place to run it safely. The numbers cited from research by Capgemini tell the same story from a different angle, with 82% of businesses still languishing at low or medium AI infrastructure maturity.

The report is grounded in extensive desk research and interviews with MakoLab experts. Tomasz Polke, who heads MakoLab’s Cloud & Infrastructure Services business unit, puts things plainly when he notes that most teams only find out something’s wrong once a client or customer tells them. Proactive, business-linked observability is still the exception, not the norm.

“AI-Ready Infrastructure” delves into what it actually takes to flip that and where AI genuinely earns its place once the groundwork has been laid.

Visit our blog for our full article and the report. Link in the comments. ⬇️

MakoDays isn’t designed for passive listening. Our speed consulting segment is where you call the shots! Pick an area of...
21/09/2026

MakoDays isn’t designed for passive listening.

Our speed consulting segment is where you call the shots! Pick an area of challenge that’s live for you right now and bring it to the MakoLab practitioners who are immersed in it every day. There’s no pitch. Our speed consulting is a direct, open conversation with a pinpoint focus on your business and on where and how you can take it forward.

The areas of challenge to bring to our expert practitioners:
🟡 Strategy and transformation. Are you uncertain about where to start? Or where the return is? Your speed consulting session will give you a maturity read, a roadmap and a quantified business case, so you’ll know where to invest before you spend.
🟡 Agentic engineering. Are you struggling with delivery that’s too slow? Or with a pilot that won’t scale? Our speed consulting is a way for you to explore where AI-assisted development, autonomous agents and digital workers could take over the repetitive work, planning and acting inside your real processes and under full governance.
🟡 Decision intelligence. Are you dealing with data you can’t quite trust? A speed consulting session will show you how a semantic layer of ontologies and knowledge graphs makes AI explainable, keeping GenAI and analytics grounded in your data and not in guesswork.

MakoDays 2026. Two days in Łódź that are designed to ensure you go home with something you really can act on.

27–28 October 2026. Register now. Places are limited.

Adres

Ogrodowa 8
Łódź
91-062

Godziny otwarcia

Poniedziałek 09:00 - 17:00
Wtorek 09:00 - 17:00
Środa 09:00 - 17:00
Czwartek 09:00 - 17:00
Piątek 09:00 - 17:00

Telefon

+48604938587

Strona internetowa

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