Planlab Solutions

Name: Planlab Solutions
Address: Model Town Link Road, Lahore, 54000, PK
Telephone: +924232187749

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Planlab Solutions

Plan, Build, Test, Repeat.

03/07/2026

🚀 We're Hiring: Customer Support Representative

Are you passionate about delivering exceptional customer experiences and building strong customer relationships? We're looking for a dedicated Customer Support Representative to join our growing team.

In this role, you'll be responsible for managing customer interactions across live chat and email, collaborating with internal teams, and ensuring a seamless support experience for our clients.

What we're looking for:
✅ 1–2 years of experience in customer support or a supervisory role
✅ Excellent spoken and written English communication skills
✅ Experience with Zendesk, Gorgias, and CRM platforms
✅ Strong organizational and team collaboration abilities
✅ A customer-first mindset with excellent problem-solving skills

What we offer:
✔ Competitive salary based on experience and interview performance
✔ Permanent role with growth opportunities
✔ Supportive and professional work environment
✔ No sales targets, commissions, or cold-selling requirements

📍 Location: Model Town Link Road, Lahore
Shift: Morning/Afternoon/Night

If you're ready to grow your career with a dynamic and expanding team, we'd love to hear from you.

📧 Send your CV to: [email protected]

Know someone who would be a great fit? Feel free to tag them or share this opportunity.

26/05/2026

Eid ul Adha is approaching.

This blessed occasion is a reminder of faith, gratitude, and reflection. May it bring peace to your home, clarity to your path, and strength in everything you do ahead.

Wishing you and your loved ones a joyful Eid ul Adha from all of us at PlanLab Solutions.

14/05/2026

We are looking for passionate candidates for the Customer Support Specialist Role.

Key Responsibilities

Handle customer interactions via email, live chat, and calls with international clients
Provide timely, accurate, and professional responses
Use CRM tools effectively to manage and resolve queries
Maintain high standards of customer satisfaction and communication

Requirements

Strong spoken and written English communication skills
Hands-on experience with CRM tools such as Zendesk, Gorgias, or Kustomer
Minimum 2 years of experience in customer support or a supervisory role
Comfortable working night shifts
Good command of MS Office and Excel

What You’ll Get

Competitive salary based on your experience
Stable, growth-focused work environment
No sales targets or commission pressure

How to Apply
Interested candidates can apply by sending their updated resume to [email protected]

06/05/2026

𝗪𝗲 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝗴𝗿𝗲𝗮𝘁 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗱𝗲𝘀𝗲𝗿𝘃𝗲𝘀 𝗴𝗿𝗲𝗮𝘁 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻.

Celebrating a proud moment at our company as we present a brand new Honda 125 to a Team Lead, 𝗠𝗿. 𝗥𝗲𝗵𝗮𝗻, a token of appreciation for his outstanding dedication, hard work, and leadership excellence.

To make the moment even more special, we also arranged a small lunch for the team, taking a pause to appreciate the journey, the effort, and the people behind the progress

Here’s to setting higher standards and driving success forward, together. 🚀

10/04/2026

Jumma Mubarak 🌙

May this blessed day bring peace to your heart, barakah to your رزق, and ease to all your worries. 🤲

#2026

11/01/2026

Customer Support Agent (On-site – Lahore)
📍 Location: Model Town Link Road, Lahore
🕘 Shift: Full-time (9 hours)
• Afternoon: 12:00 / 1:00 PM onwards
• Night: 7:00 / 8:00 PM onwards

About Us
PlanLab Solutions provides structured customer support services to international clients. We’re hiring Customer Support Agents for afternoon and night shifts.
✔️ Support-only role — no sales, no cold calling, no commissions

Responsibilities
• Handle customer queries via CRM/ticketing systems
• Communicate professionally via chat, email, and calls
• Resolve issues, follow workflows, and escalate when needed
• Manage tickets, follow-ups, and documentation

Requirements
• Fluent English (spoken & written) — mandatory
• Experience with CRM/helpdesk tools (Zendesk, Freshdesk, Gorgias, etc.)
• Strong problem-solving & customer service skills
• Comfortable working in a fast-paced environment

Why Join Us
• Stable full-time role
• International client exposure
• Professional work environment
• Competitive salary with fuel allowances

LinkedIn : https://www.linkedin.com/company/planlab-solutions/

📩 Apply: Send your CV to [email protected]

Address

Model Town Link Road
Lahore
54000

Telephone

+924232187749

Website

https://www.linkedin.com/company/planlab-solutions/

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