12/04/2026
An agency came to us after losing 2 clients in 60 days.
Not because of bad work. Because they couldn't deliver on time.
When we dug in: 5 active projects, 2 freelancers who kept going quiet, and a founder spending more time chasing updates than actually talking to clients. Classic bottleneck - everyone busy, nothing shipping.
We put 2 dedicated developers on it. Week one was mostly cleanup - figuring out what was behind, what was broken, what actually needed to go out the door. By week two, we had taken over ex*****on and the founder was back to focusing on clients.
45 days in, deliveries were going out on time. Client complaints: zero. They closed 2 new deals without hesitating.
Nothing about their agency changed. Just who was doing the ex*****on.