18/05/2024
Notice of Adjustment on Monthly Bills Due to Internet Issues
Dear Valued Customer,
We at IPAP Internet Provider sincerely apologize for the inconvenience caused by the recent internet issues experiencing for a week now.
We understand how crucial a stable internet connection is for your daily activities, and we regret the disruption this has caused. To make amends, we will be applying an adjustment to your monthly bill to reflect the downtime experienced.
A credit will be applied to your next billing cycle equivalent to the duration of the service disruption.
The adjustment will be automatically reflected in your next bill.
We appreciate your understanding and patience as we work diligently to improve our services. Thank you for being a loyal customer of IPAP Internet Provider.
Sincerely,
IPAP Internet Provider