TECHGEEKPH

02/08/2026

We are currently investigating a fiber connectivity issue affecting some subscribers in and around Golden Acres.

We sincerely apologize gor the inconvenience and appreciate your patience and understanding while restoration efforts are ongoing.

Status: Ongoing Investigation
Affected Area: Nearby Clients of Golden Cares
Estimated time of Restoration: To be announcr after assessment or simply standby and your Internet Connection will automatically back to normal.

17/07/2026

🚀 Upgrades Will Never Be the Same!

Experience Instant Plan Upgrades & Downgrades with Automatic Prorated Billing
At TECHGEEKPH, we’re making your internet experience smarter and more convenient than ever.

⚡ Upgrade or downgrade your internet plan anytime without waiting for your next billing cycle.
✨ New Feature Highlights
✅ Automatic Prorated Computation

* Fair and accurate billing based on your remaining billing period.
* Pay only the difference when upgrading.
* Receive the correct billing adjustment when downgrading.
✅ Instant Plan Activation

* Your new internet speed is activated immediately after approval.
* No need to wait until your next due date.
✅ No Manual Computation

* Our system automatically calculates the prorated amount.
* Transparent and accurate billing every time.
✅ Real-Time Account Updates

* New plan reflects instantly in your E-Portal.
* Updated invoices and payment details are generated automatically.

17/07/2026

🏠 Smart Dashboard

* View your connection status
* Check your subscription plan
* Monitor your account balance
* See your billing information at a glance

💳 Easy & Secure Payments

* Pay your bills online
* Real-time payment confirmation
* Secure encrypted transactions
* Available 24/7

🎫 Support Ticket System

* Submit technical concerns online
* Track your ticket status in real time
* Reply directly to support
* Receive updates until your issue is resolved

📄 Billing & Account Management

* View invoices
* Check payment history
* Update your personal information
* Receive important notifications

📱 Simply scan the QR Code on this post or visit the website to get started.

Why You’ll Love It

✅ Faster Customer Support
✅ Secure Online Payments
✅ Real-Time Account Updates
✅ 24/7 Access to Your Account
✅ All Your Internet Services in One Place

Thank you for choosing TECHGEEKPH Internet Access Service.

Secure. Reliable. Always Connected.



soon, for transition this August 2026

11/07/2026

New Billing Cycle and Due Date

* The standard billing due date for all customer accounts is every 5th day of the month.

* Prorated billing may apply to all accounts. The initial bill will be computed based on the actual number of days the service was used, starting from the activation date until the beginning of the regular billing cycle.

* After the initial prorated billing period, all succeeding monthly bills will follow the standard billing cycle with payment due on the 5th of each month.

10/07/2026

⸻

⚠️ PAYMENT ADVISORY

Cash and GCash payments sent to mobile number 0919085###X will NO LONGER be considered valid and will NOT be credited to your account.

✅ Please use ONLY our official GCash QR Code for all payments.

After completing your payment:

1. Take a screenshot of your successful transaction.
2. Send the screenshot to our page for payment validation and account update. (during business hours)

To avoid delays in posting your payment, please do not send payments to the old GCash mobile number.

Thank you for your cooperation and continued support.

28/06/2026

🚨 CUSTOMER ADVISORY: MODEM LOS LIGHT BLINKING RED?

Experiencing No Internet Connection because your modem’s LOS light is blinking red?

A blinking or solid red LOS (Loss of Signal) light means your fiber modem is not receiving a signal, which may result in a loss of internet service.

Common Causes:

🔴 Loose or disconnected fiber cable
🔴 Damaged fiber line or cable cut (see advisory)
🔴 Service outage in your area (see advisory)
🔴 Equipment or network issue
* if no advisory posted, it is possible that it is an isolated case scenario on your connection

What You Can Do:

✅ Ensure the fiber cable is securely connected to your modem.
✅ Do not unplug or bend the fiber optic cable.
✅ Restart your modem by unplugging the power for 30 seconds, then plug it back in.
✅ If the LOS light remains red after restarting, please contact our support team.

26/06/2026

Technicians Onsite Visit Advisory

We are unable to guarantee or give a specific time for the technician’s onsite visit. However, your concern has already been properly coordinated with our Field Technician, who will attend to your request at the earliest available opportunity.

Thank you for your patience and understanding.

21/06/2026