TECHGEEKPH

TECHGEEKPH Making the connections Provide Information Technology Solutions & Services, One time Contract or Long term Services

BILLING CYCLE & SERVICE STATUS POLICYBilling CycleAll subscriber accounts are billed on a 30-day recurring cycle from th...
01/06/2026

BILLING CYCLE & SERVICE STATUS POLICY

Billing Cycle

All subscriber accounts are billed on a 30-day recurring cycle from the date of activation or latest renewal payment.

Service Disconnection

Accounts with unpaid balances beyond the due date may be subject to temporary service disconnection until payment is settled.

Service Reconnection

Once payment has been successfully posted and verified, the account will be automatically or manually reconnected based on system processing and technical availability.

Important Notes

* Payment posting may take time depending on the payment channel used.
* Customers are encouraged to settle payments on or before the due date to avoid service interruption.
* Reconnection requests outside business hours may be processed on the next operating schedule. so we encourage to process their payment through e-Portal, a real-time and convenient way to process your payment (https://biller.techgeekph.com

For payment assistance and account concerns, please contact customer support.

WE’RE HIRINGFiber Optic TechnicianJoin our growing team and build your career in the telecommunications industry.Qualifi...
01/06/2026

WE’RE HIRING

Fiber Optic Technician

Join our growing team and build your career in the telecommunications industry.

Qualifications:

* Knowledge in fiber optic installation and troubleshooting
* With driving skills (preferably with valid driver’s license)
* Analytical and problem-solving skills
* Willing to do field work
* Team player and hardworking
* Experience in networking or telecom is an advantage

Job Responsibilities:

* Installation and maintenance of fiber optic lines
* Troubleshooting internet connectivity issues
* Conduct site inspections and technical support
* Ensure quality and safety during installations

Apply Now!

Send your resume to:
[email protected]

Customer-Friendly Explanation🔴 Fiber CutOur network is currently affected by a fiber cut, which is an unexpected physica...
29/05/2026

Customer-Friendly Explanation

🔴 Fiber Cut

Our network is currently affected by a fiber cut, which is an unexpected physical damage to the fiber optic cable. Our technical team is working to locate and repair the damaged section as quickly as possible.

🟡 Network Maintenance

We are conducting scheduled network maintenance to improve service quality, reliability, and overall network performance. Temporary service interruptions may occur during the maintenance period.

Key Difference

* Fiber Cut = Unplanned outage due to cable damage.
* Maintenance = Planned interruption for network improvement.

Fiber cuts often require emergency repairs and can cause extended outages, while maintenance is a proactive activity intended to prevent future issues and enhance network stability.

🌙 EID’L ADHA ADVISORY 🌙Please be informed that our onsite support, office operations and customer support services will ...
26/05/2026

🌙 EID’L ADHA ADVISORY 🌙

Please be informed that our onsite support, office operations and customer support services will be CLOSED in observance of Eid’l Adha.

Regular operations will resume on the next business day.

May this celebration bring peace, blessings, and prosperity to everyone observing the holiday.

Thank you for your understanding and continued support.

PAYMENT ADVISORY ⚠️We strictly implement processing of all payments through our official E-Portal only.Please be advised...
23/05/2026

PAYMENT ADVISORY ⚠️

We strictly implement processing of all payments through our official E-Portal only.

Please be advised that we do NOT accept GCash payments sent to:0919085###X

To avoid invalid or unverified transactions, kindly use our official payment channels through the E-Portal.

Thank you for your cooperation and understanding

⚠️ SERVICE ADVISORY ⚠️Most internet service providers are currently experiencing intermittent connection issues and serv...
21/05/2026

⚠️ SERVICE ADVISORY ⚠️

Most internet service providers are currently experiencing intermittent connection issues and service interruptions due to an ongoing outage affecting multiple uplink providers.

Our technical team is actively monitoring the situation and continuously working on possible alternative solutions to help maintain a stable and reliable internet connection for all subscribers.

We kindly ask for your patience and understanding while the issue is being resolved. Further updates will be posted as soon as more information becomes available.

Thank you for your continued trust and support

⚠️ BASIC TROUBLESHOOTING GUIDE ⚠️If you are experiencing:• Intermittent Connection• Slow Browsing• Frequent Disconnectio...
16/05/2026

⚠️ BASIC TROUBLESHOOTING GUIDE ⚠️

If you are experiencing:
• Intermittent Connection
• Slow Browsing
• Frequent Disconnections

Please try the following basic troubleshooting steps first:
✅ Restart your modem/router
✅ Change your WiFi password and reconnect your devices

For LOS / Blinking Red Light issues, possible causes may include:
• Fiber Cut
• Fiber Microbend
• Loose or damaged fiber connection

If the issue still persists after performing the troubleshooting steps, kindly contact us so we can dispatch an onsite technician for further checking and repair.

Thank you for your cooperation and understanding.

Please be patient while we conduct a series of tests to identify the cause of your concern.Our technical team is current...
15/05/2026

Please be patient while we conduct a series of tests to identify the cause of your concern.

Our technical team is currently performing troubleshooting and diagnostics to restore and improve the service as quickly as possible.

We sincerely appreciate your "understanding" and "cooperation".

⚠️ ADVISORY ⚠️Please be informed that any changes made to your WiFi or modem settings beyond our standard configuration ...
13/05/2026

⚠️ ADVISORY ⚠️

Please be informed that any changes made to your WiFi or modem settings beyond our standard configuration are outside the scope of our technical support.

We only provide the admin login credentials upon request. Any modification made using the admin access is at your own risk.

Please note that:
• Incorrect settings may affect your internet connection and modem performance
• Custom configurations are not covered by our technical assistance
• Unauthorized changes or modifications will void the lifetime warranty of the modem

Thank you for your understanding and cooperation.

🚀 FREE INSTALLATION PROMO! 🚀From MAY 15th to 30th and Limited Slots ONLYEnjoy fast and reliable internet for as low as ₱...
12/05/2026

🚀 FREE INSTALLATION PROMO! 🚀
From MAY 15th to 30th and Limited Slots ONLY

Enjoy fast and reliable internet for as low as ₱800/month!
Experience up to 100 Mbps seamless internet service perfect for:

✅ Online Classes
✅ Work From Home
✅ HD Streaming & Netflix
✅ Mobile Gaming
✅ Video Calls & Social Media

⚡ No Installation Fee
⚡ Fast Connection
⚡ Reliable Customer Support

📶 Switch to a better internet experience today!

📩 Message us now for inquiries and installation schedule!

Address

Psalm Street
Taytay
1920

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

Telephone

+639813813000

Website

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