Iristelkom

30/05/2026

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on June 5, 2026 (Friday) from 1:00 PM to 5:00 PM.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

28/05/2026

To All our Valued Subscribers,

We would like to inform you that one of our upstream providers has an ongoing problem, with this, you might experience slow internet connection.

Rest assured that we are closely cooperating with our provider for the immediate restoration of our services.

Thank you and have a nice day!

- IRISTELKOM

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30/04/2026

To All our Valued Subscribers,

Please be advised that our office will be closed for Labor's Day on May 1, 2026 (Friday). We will resume regular business hours on May 2, 2026 (Saturday).
However, our Technicians and the NOC Team remain fully operational and available to assist with any technical issues or network-related concerns.

If you have any concerns regarding your connection, please feel free to contact our NOC team on this email: [email protected]

We appreciate the hard work and dedication of our employees throughout the year, and we hope you enjoy a restful and rejuvenating Labor Day.

Happy Labor Day!

Iristelkom Management

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13/04/2026

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on Saturday, April 18, 2026 (Saturday) from 1:00 PM to 3:00 PM for the *TANZA GARDEN PREMIER AND TANZA GARDEN HEIGHTS SUBSCRIBERS*.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

*Please unplug and plug the modem if connection will not restore after the said time.* Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

18/03/2026

To All our Valued Customers,

Please be informed that there will be no Customer Service Representative (CSR) available on March 20 (Friday) in observance of Eid’l Fitr to mark the end of the holy month of Ramadan.

However, our Technicians and the NOC Team remain fully operational and available to assist with any technical issues or network-related concerns.

If you have any concerns regarding your connection, please feel free to contact our NOC team on this email: [email protected]

Thank you for your understanding and cooperation.

Iristelkom Management

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24/01/2026

REMINDER FOR SCHEDULED NETWORK MAINTENANCE

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on today, January 24, 2026, from 1:00 PM to 3:00 PM.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

P.S. PLEASE DO NOT RESET YOUR MODEM.

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19/01/2026

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on Saturday, January 24, 2025, from 1:00 PM to 3:00 PM.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

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23/12/2025

To All our Valued Customers,

Please be advised that our offices will be closed on the following dates in observance of the holiday season:

• December 25 (Thursday)
• December 30 (Tuesday)
• January 1 (Thursday)

We will resume normal business operations on the next business day.

If you have any concerns regarding your connection, please feel free to contact our network support team on this email: [email protected]

Thank you for your understanding, and we wish you a happy and safe holiday season.

Iristelkom Management

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10/11/2025

Dear Valued Subscribers,

Please be informed that our technical team is on standby and available to go around and restore affected connections as conditions permit.

Your safety remains our top priority, and our team will continue restoration efforts as soon as it is safe to do so. We appreciate your patience and understanding during this time.

Stay safe and thank you for your continued cooperation.

– Iristelkom Management

16/07/2025

Dear Valued Subscribers,

We would like to inform you that we have a scheduled system upgrade this coming July 19, 2025 (Saturday) 10:00 PM to July 20, 2025 (Sunday) 3:00 AM. During this maintenance window, there may be interruptions to our services.

Our team will be working diligently with our partners to minimize the downtime and restore services as quickly as possible.

Thank you for understanding.

Sincerely,
Iristelkom

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