Iristelkom

13/08/2026

📢 Network Upgrade Advisory

Dear Valued Subscribers,

As part of our ongoing commitment to improving our network and providing a better internet experience, subscribers on the ₱2,699 (250 Mbps) plan will be automatically upgraded to speeds of up to 500 Mbps at no additional cost, effective August 15, 2026.

No action is required on your part. Once your upgrade has been completed, you may simply restart your router, if advised by our Customer Support team, to enjoy your faster internet speeds.

This upgrade marks our final round of speed improvements for this phase. After this, we will continue working on further network improvements and enhancements to provide our subscribers with an even more reliable, faster, and better internet experience.

Thank you for your patience, understanding, and continued trust in Iristelkom Corporation. We remain committed to delivering reliable, high-speed internet service and continuously enhancing our network for you.

– Iristelkom Corporation

28/07/2026

📢 Network Upgrade & Scheduled Maintenance Advisory

Dear Valued Subscribers,

As part of our ongoing network upgrade and service improvement program, we are pleased to announce that subscribers on our ₱1,399 (75 Mbps) plan will be **automatically upgraded to speeds of up to 200 Mbps at no additional cost. The rollout will take place from August 1-7, 2026 and will be completed gradually to ensure a smooth transition.

To support this upgrade, scheduled network and power system maintenance will be conducted on Saturday, August 1, 2026, from 9:00 AM to 5:00 PM. During this time, some subscribers may experience brief service interruptions or temporary connection instability.

No action is required on your part. Once your upgrade is complete, you may simply restart your router if advised by our Customer Support team and enjoy your faster internet speeds.

Thank you for your patience, understanding, and continued trust as we work to deliver a better internet experience for all.

Iristelkom Corporation

23/07/2026

*Network Upgrades & Service Plan Improvements*

Dear Valued Subscribers,

First and foremost, we would like to sincerely thank you for your continued trust and support. Your loyalty has been instrumental in our growth, and we truly appreciate you being part of our community.

We are excited to announce that we are making significant investments in our network to deliver faster internet speeds, greater reliability, and an even better online experience for all our subscribers.

These upgrades are already underway and will be rolled out in phases across each subdivision over the coming weeks to ensure a smooth and stable transition.

*What's Changing?*

New Speeds for Existing Subscribers

₱1,399 (75mbps) --> Up to 200mbps
₱2,199 (150mbps) --> Up to 350mbps
₱2,699 (250mbps) --> Up to 500mbps

No action is required on your part.

*Rollout Schedule*

To ensure the best possible experience, the upgrades will be completed phase by phase across all service areas.

We will publish additional announcements over the coming days identifying the subscribers included in each rollout phase. Please continue to follow our official communication channels for the latest updates.

*More Improvements Are Coming*

The speed upgrades are only the beginning.

Over the coming weeks, we will continue implementing additional system and network enhancements designed to improve connectivity, increase network stability, reduce congestion, and deliver a faster, more reliable internet experience for all our subscribers.

Our commitment is to continuously invest in our infrastructure so we can provide the level of service our customers deserve today and into the future.

Thank you once again for your continued trust, patience, and support. We are excited to bring these improvements to your community and look forward to serving you with an even better internet experience.

Warm regards,

The Management
Iristelkom Corporation

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11/06/2026

To all our Valued Customers,

We would like to inform you that Iristelkom will be closed on June 12, 2026 (Friday) in celebration of Independence Day. We will resume regular business hours on June 13, 2026 (Saturday).

However, our Technicians and the NOC Team remain fully operational and available to assist with any technical issues or network-related concerns.

If you have any concerns regarding your connection, please feel free to contact our NOC team on this email: [email protected] or go to our office near the entrance.

Happy Independence Day!

IRISTELKOM

05/06/2026

REMINDER FOR SCHEDULED NETWORK MAINTENANCE

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place today. June 5, 2026, from 1:00 PM to 5:00 PM.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

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30/05/2026

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on June 5, 2026 (Friday) from 1:00 PM to 5:00 PM.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

28/05/2026

To All our Valued Subscribers,

We would like to inform you that one of our upstream providers has an ongoing problem, with this, you might experience slow internet connection.

Rest assured that we are closely cooperating with our provider for the immediate restoration of our services.

Thank you and have a nice day!

- IRISTELKOM

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30/04/2026

To All our Valued Subscribers,

Please be advised that our office will be closed for Labor's Day on May 1, 2026 (Friday). We will resume regular business hours on May 2, 2026 (Saturday).
However, our Technicians and the NOC Team remain fully operational and available to assist with any technical issues or network-related concerns.

If you have any concerns regarding your connection, please feel free to contact our NOC team on this email: [email protected]

We appreciate the hard work and dedication of our employees throughout the year, and we hope you enjoy a restful and rejuvenating Labor Day.

Happy Labor Day!

Iristelkom Management

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13/04/2026

Dear Valued Subscribers,

Please be advised that a scheduled network maintenance upgrade will take place on Saturday, April 18, 2026 (Saturday) from 1:00 PM to 3:00 PM for the *TANZA GARDEN PREMIER AND TANZA GARDEN HEIGHTS SUBSCRIBERS*.

This maintenance is part of our ongoing efforts to enhance network reliability and ensure optimal performance of our internet services. During this time, you may experience brief service interruptions.

Our technical team will be closely monitoring the activity and will work to complete the maintenance efficiently to minimize any impact.

*Please unplug and plug the modem if connection will not restore after the said time.* Should you have any questions or require assistance, our support team is available to help.

Thank you for your continued trust and support.

Sincerely,
Iristelkom

18/03/2026

To All our Valued Customers,

Please be informed that there will be no Customer Service Representative (CSR) available on March 20 (Friday) in observance of Eid’l Fitr to mark the end of the holy month of Ramadan.

However, our Technicians and the NOC Team remain fully operational and available to assist with any technical issues or network-related concerns.

If you have any concerns regarding your connection, please feel free to contact our NOC team on this email: [email protected]

Thank you for your understanding and cooperation.

Iristelkom Management

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