02/06/2026
📣 OPEN HOUSE RECRUITMENT AT INFOSYS BGC
Service Desk Analyst Role
We are inviting all Service Desk professionals to join our Open House Recruitment Event at Infosys BGC!
📅 Event Details:
Date: June 4, 2026
Time: 12:00 NN – 5:00 PM
Location: Infosys BGC, Taguig
🎁 What’s in it for you?
✅ Free Meal (Enjoy a complimentary meal while you complete your application onsite)
💰 ₱20,000 SIGN-ON BONUS
To qualify, you must meet the following:
🔸Must be hired for the Service Desk position (Job Level 2A) in BGC, Taguig
🔸Joining period: June 01 – June 15, 2026
🔸Application source: Facebook
🔸Other terms and conditions apply
☕ SHOW-UP PROMO
🔸Receive a ₱300 Starbucks Gift Certificate
For Service Desk applicants who complete the initial interview (pass or fail)
🔸Validity & Claiming Period: June 4, 2026
🔸Eligible source: Facebook
🎟️ RAFFLE PROMO
Raffle Item: Umbrella
🔸Open to all candidates who attend the event (12:00 NN – 5:00 PM)
🔸Winners must be present to claim the prize
Open to all sources
🎉 GIFT CERTIFICATE PROMO (Up to ₱1,000)
🔸₱500 Gift Certificate – for candidates who pass the Technical Assessment
🔸₱500 Gift Certificate – for candidates who pass the Final Interview
🔸Applies to Service Desk Job Level 2A (BGC, Taguig)
🔸Validity & Claiming Period: June 4, 2026
🔸Eligible source: Facebook
🔸Other terms and conditions apply
📝 How to Join the Open House Event:
🔹Scan the QR code provided in the post
Or go directly to the Infosys BGC site on June 4 to process your application
🔹Make sure to declare FACEBOOK as your source to qualify for the promos
✅ Qualifications:
🔹Graduate of any degree, undergrads are also encouraged to apply with compensatory BPO experience
🔹Excellent communication skills and must be fluent in speaking, writing & reading English
🔹With at least 12 months IT Service Desk Experience, preferably from any BPO Orgs or Shared Services
🔹Must have international voice support exposure from any Service Desk experience
Working knowledge of MS Office products and background for any ticketing tools
General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc.
🔹With experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc.
🔹Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite
Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
🔹Experience working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
🔹Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
Intermediate knowledge of Network collaborations & VPN T/S
🔹Basic networking knowledge on PBX Administration Avaya or similar Anti-Virus & IT Security best practices implementation & administration
🔹Process compliance Knowledge of the ITIL Framework is an advantage but not required
🔹Knowledge of McAfee products
🔹With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
🔹With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends
🔹Good attention to details and strong problem-solving skills
🔹Customer-focused, solution oriented and KPI-driven
🔹Teachable behavior and good business etiquette
Don’t miss this opportunity—see you there!
We Value Diversity, Equity and Belongingness. Infosys BPM is committed to the principles of being an equal employment employer.