Galaxy Cable Corporation

07/10/2026

📢 MIGRATION COMPLETED

GALAXY FIBER System Migration has been successfully completed.

🟢 Your modem’s PON light should be steady/solid.

If you still have no internet, please contact us via hotline or Facebook Messenger for assistance.

Thank you for your patience and understanding throughout the migration.

Galaxy Cable Contact Numbers:
Landline: (043) 778 4824 / (02) 8424 3830 to 31
Smart: 0919 072 7541
Smart: 0919 072 7542
Globe: 0917 542 8281
Globe: 0917 193 4824

06/10/2026

📢 𝐋𝐀𝐒𝐓 𝐁𝐀𝐓𝐂𝐇 𝐎𝐅 𝐒𝐘𝐒𝐓𝐄𝐌 𝐌𝐈𝐆𝐑𝐀𝐓𝐈𝐎𝐍 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘

📢 𝐋𝐀𝐒𝐓 𝐁𝐀𝐓𝐂𝐇 𝐎𝐅 𝐒𝐘𝐒𝐓𝐄𝐌 𝐌𝐈𝐆𝐑𝐀𝐓𝐈𝐎𝐍 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘

Dear Valued Subscribers,

𝗚𝗔𝗟𝗔𝗫𝗬 𝗙𝗜𝗕𝗘𝗥 will conduct the LAST BATCH OF SYSTEM MIGRATION on 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 6, 2026 (𝗧𝘂𝗲𝘀𝗱𝗮𝘆).

𝗧𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻𝘁𝗲𝗿𝗿𝘂𝗽𝘁𝗶𝗼𝗻𝘀 will start at 9:00 𝙋𝙈 𝙤𝙣𝙬𝙖𝙧𝗱𝘀. Service is expected to be restored once the migration activity is completed.

Your modem will 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗿𝗲𝘃𝗲𝗿𝘁 to the 𝗱𝗲𝗳𝗮𝘂𝗹𝘁 𝗪𝗶-𝗙𝗶 𝘀𝗲𝘁𝘁𝗶𝗻𝗴𝘀 after the migration.

📌 𝐏𝐋𝐄𝐀𝐒𝐄 𝐂𝐇𝐄𝐂𝐊 𝐘𝐎𝐔𝐑 𝐌𝐎𝐃𝐄𝐌’𝐒 𝐏𝐎𝐍 𝐋𝐈𝐆𝐇𝐓:

🟢 𝐏𝐎𝐍 𝐈𝐒 𝐒𝐓𝐄𝐀𝐃𝐘 / 𝐒𝐎𝐋𝐈𝐃. Your account has been successfully migrated.

🔄 𝐏𝐎𝐍 𝐈𝐒 𝐁𝐋𝐈𝐍𝐊𝐈𝐍𝐆. The migration is still ongoing. Please wait until the activity is completed and do not reset your modem yet.

⚠️ IMPORTANT: The migration will restore your modem to its 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 𝐬𝐞𝐭𝐭𝐢𝐧𝐠𝐬. After the migration, use the 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 𝐖𝐢-𝐅𝐢 𝐍𝐚𝐦𝐞 (𝐒𝐒𝐈𝐃) and 𝐖𝐋𝐀𝐍 𝐊𝐞𝐲 printed on your modem label to reconnect.

❗ 𝐃𝐎 𝐍𝐎𝐓 𝐑𝐄𝐒𝐄𝐓 𝐑𝐄𝐏𝐄𝐀𝐓𝐄𝐃𝐋𝐘.

🔴 𝐋𝐎𝐒 𝐈𝐒 𝐑𝐄𝐃? Please 𝐝𝐨 𝐧𝐨𝐭 𝐫𝐞𝐬𝐞𝐭 𝐫𝐞𝐩𝐞𝐚𝐭𝐞𝐝𝐥𝐲 A red LOS light may indicate a fiber connection issue and may require technician assistance.

📩 𝐒𝐓𝐈𝐋𝐋 𝐍𝐎 𝐈𝐍𝐓𝐄𝐑𝐍𝐄𝐓?

If the issue persists after following the steps above, please 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗚𝗮𝗹𝗮𝘅𝘆 𝗙𝗶𝗯𝗲𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 through our 𝗵𝗼𝘁𝗹𝗶𝗻𝗲 𝗼𝗿 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 page for assistance.

We sincerely appreciate your patience, understanding, and cooperation throughout the system migration.

💙 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐜𝐡𝐨𝐨𝐬𝐢𝐧𝐠 𝐆𝐀𝐋𝐀𝐗𝐘 𝐅𝐈𝐁𝐄𝐑!

05/10/2026

📢 𝐋𝐀𝐒𝐓 𝐁𝐀𝐓𝐂𝐇 𝐎𝐅 𝐒𝐘𝐒𝐓𝐄𝐌 𝐌𝐈𝐆𝐑𝐀𝐓𝐈𝐎𝐍 𝐀𝐃𝐕𝐈𝐒𝐎𝐑𝐘

Dear Valued Subscribers,

𝗚𝗔𝗟𝗔𝗫𝗬 𝗙𝗜𝗕𝗘𝗥 will conduct the LAST BATCH OF SYSTEM MIGRATION on 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 6, 2026 (𝗧𝘂𝗲𝘀𝗱𝗮𝘆).

𝗧𝗲𝗺𝗽𝗼𝗿𝗮𝗿𝘆 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝗻𝘁𝗲𝗿𝗿𝘂𝗽𝘁𝗶𝗼𝗻𝘀 will start at 9:00 𝙋𝙈 𝙤𝙣𝙬𝙖𝙧𝗱𝘀. Service is expected to be restored once the migration activity is completed.

Your modem will 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗿𝗲𝘃𝗲𝗿𝘁 to the 𝗱𝗲𝗳𝗮𝘂𝗹𝘁 𝗪𝗶-𝗙𝗶 𝘀𝗲𝘁𝘁𝗶𝗻𝗴𝘀 after the migration.

📌 𝐏𝐋𝐄𝐀𝐒𝐄 𝐂𝐇𝐄𝐂𝐊 𝐘𝐎𝐔𝐑 𝐌𝐎𝐃𝐄𝐌’𝐒 𝐏𝐎𝐍 𝐋𝐈𝐆𝐇𝐓:

🟢 𝐏𝐎𝐍 𝐈𝐒 𝐒𝐓𝐄𝐀𝐃𝐘 / 𝐒𝐎𝐋𝐈𝐃. Your account has been successfully migrated.

🔄 𝐏𝐎𝐍 𝐈𝐒 𝐁𝐋𝐈𝐍𝐊𝐈𝐍𝐆. The migration is still ongoing. Please wait until the activity is completed and do not reset your modem yet.

⚠️ IMPORTANT: The migration will restore your modem to its 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 𝐬𝐞𝐭𝐭𝐢𝐧𝐠𝐬. After the migration, use the 𝐝𝐞𝐟𝐚𝐮𝐥𝐭 𝐖𝐢-𝐅𝐢 𝐍𝐚𝐦𝐞 (𝐒𝐒𝐈𝐃) and 𝐖𝐋𝐀𝐍 𝐊𝐞𝐲 printed on your modem label to reconnect.

❗ 𝐃𝐎 𝐍𝐎𝐓 𝐑𝐄𝐒𝐄𝐓 𝐑𝐄𝐏𝐄𝐀𝐓𝐄𝐃𝐋𝐘.

🔴 𝐋𝐎𝐒 𝐈𝐒 𝐑𝐄𝐃? Please 𝐝𝐨 𝐧𝐨𝐭 𝐫𝐞𝐬𝐞𝐭 𝐫𝐞𝐩𝐞𝐚𝐭𝐞𝐝𝐥𝐲 A red LOS light may indicate a fiber connection issue and may require technician assistance.

📩 𝐒𝐓𝐈𝐋𝐋 𝐍𝐎 𝐈𝐍𝐓𝐄𝐑𝐍𝐄𝐓?

If the issue persists after following the steps above, please 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗚𝗮𝗹𝗮𝘅𝘆 𝗙𝗶𝗯𝗲𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 through our 𝗵𝗼𝘁𝗹𝗶𝗻𝗲 𝗼𝗿 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 page for assistance.

We sincerely appreciate your patience, understanding, and cooperation throughout the system migration.

💙 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 𝐟𝐨𝐫 𝐜𝐡𝐨𝐨𝐬𝐢𝐧𝐠 𝐆𝐀𝐋𝐀𝐗𝐘 𝐅𝐈𝐁𝐄𝐑!

03/10/2026

INTERNET SERVICE UPDATE

SERVICE HAS BEEN RESTORED!

We’re happy to share that the internet connectivity issue affecting some of our subscribers due to the international submarine cable disruption has now been fully restored.

Our services are back to normal, and we truly appreciate your patience, understanding, and support while our upstream provider worked on the restoration.

We sincerely apologize for any inconvenience this may have caused and thank you for bearing with us.

Your continued trust means a lot to us.

Thank you for choosing Galaxy Fiber!

INTERNET SERVICE ADVISORY

A major international submarine cable issue is currently affecting internet connectivity in the Philippines.

While Galaxy Cable has contingency routes in place to maintain service continuity, subscribers may experience intermittent connection, or slower than usual connectivity.

Our upstream provider is actively working on restoration.

We apologize for the inconvenience and appreciate your patience and understanding.

Thank you for choosing Galaxy Cable.

03/10/2026

NETWORK ADVISORY

NETWORK ADVISORY

Ongoing issues are affecting international internet connectivity.

Philippines–Singapore submarine cable segment
Philippines–Hong Kong submarine cable segment

These may affect network capacity and connectivity. Members are advised to monitor network performance and coordinate with their upstream providers as needed.

02/10/2026

INTERNET SERVICE ADVISORY

A major international submarine cable issue is currently affecting internet connectivity in the Philippines.

While Galaxy Cable has contingency routes in place to maintain service continuity, subscribers may experience intermittent connection, or slower than usual connectivity.

Our upstream provider is actively working on restoration.

We apologize for the inconvenience and appreciate your patience and understanding.

Thank you for choosing Galaxy Cable.

30/09/2026

SYSTEM MIGRATION UPDATE

Please be advised that the system migration scheduled last night, September 29, did not proceed as scheduled.

The migration activity will continue TONIGHT, SEPTEMBER 30, 2026, starting at 8:00 PM.

Temporary service interruption may occur starting at 8:00 PM onwards. Service is expected to be restored after the migration activity.

📌 AFTER THE MIGRATION:
Your modem will automatically revert to the default Wi-Fi settings.

If you cannot reconnect, please check the sticker at the bottom/back of your modem and use:

• SSID – default Wi-Fi name
• WLAN KEY – default Wi-Fi password

We sincerely apologize for the change in schedule and appreciate your patience, understanding, and cooperation.

Thank you for choosing GALAXY FIBER

📢 ANOTHER BATCH OF SYSTEM MIGRATION ADVISORY

Dear Valued Subscribers,

GALAXY FIBER will conduct the SYSTEM MIGRATION on September 29, 2026 (Tuesday).

Temporary service interruptions will start at 9:00 PM onwards.
Service is expected to be restored after the migration activity.

📌 AFTER THE MIGRATION:
Your modem will automatically revert to the default Wi-Fi settings.

If you cannot reconnect, please check the sticker at the bottom/back of your modem and use:

• SSID – your default Wi-Fi name
• WLAN KEY – your default Wi-Fi password

Kindly follow the steps shown in the attached image to reconnect.
If the issue persists, please contact Galaxy Fiber Customer Service for assistance.

We sincerely appreciate your patience, understanding, and cooperation throughout the system migration.

Thank you for choosing GALAXY FIBER! 💙

30/09/2026

GCASH DOWN

GCASH DOWN

[UPDATED] GCash services have been fully restored as of 12:08 p.m., following a downtime on Wednesday morning, September 30, 2026. (📸: GCash)

29/09/2026

Why choose Mesh Wi-Fi?
✅ Perfect for larger homes
✅ Wider Wi-Fi coverage
✅ More consistent connection
✅ Seamless connectivity across rooms
✅ Helps reduce Wi-Fi dead zones

🏠 Bigger Home. Better Connection.
Experience more reliable Wi-Fi coverage with GALAXY FIBER!

📩 For inquiries, message us on our page.
🌐 www.galaxycable.com.ph

Mesh Wi-Fi Explained!

Struggling with weak Wi-Fi signals in some areas of your home? Mesh Wi-Fi can help!

Instead of relying on a single router, Mesh Wi-Fi uses multiple connected nodes to provide wider and more consistent coverage—helping reduce dead zones and keep your devices connected as you move around your home.

Perfect for larger homes
Wider Wi-Fi coverage
More consistent connection
Seamless connectivity across rooms

Bigger home. Better connection.

28/09/2026

📢 ANOTHER BATCH OF SYSTEM MIGRATION ADVISORY

Dear Valued Subscribers,

GALAXY FIBER will conduct the SYSTEM MIGRATION on September 29, 2026 (Tuesday).

Temporary service interruptions will start at 9:00 PM onwards.
Service is expected to be restored after the migration activity.

📌 AFTER THE MIGRATION:
Your modem will automatically revert to the default Wi-Fi settings.

If you cannot reconnect, please check the sticker at the bottom/back of your modem and use:

• SSID – your default Wi-Fi name
• WLAN KEY – your default Wi-Fi password

Kindly follow the steps shown in the attached image to reconnect.
If the issue persists, please contact Galaxy Fiber Customer Service for assistance.

We sincerely appreciate your patience, understanding, and cooperation throughout the system migration.

Thank you for choosing GALAXY FIBER! 💙