AHERO I.T SERVICES

12/05/2026

📢 INTERNET ADVISORY

Dear Valued Clients,

We are currently experiencing unstable internet connectivity due to issues from our main internet source provider. You may experience slow connection or intermittent disconnection at this time.

Our team is monitoring the situation for immediate resolution. Thank you for your patience and understanding.

— AHERO IT SERVICES

30/04/2026

📢 **Service Advisory**

Dear valued clients,

We would like to inform you that we are currently experiencing multiple service interruptions coming from our upstream internet source(DITO). This situation is beyond our direct control, but please be assured that we are closely coordinating with our provider to restore stable connectivity as soon as possible.

We sincerely appreciate your patience and understanding. Rest assured that our team is continuously monitoring the situation and will provide updates as needed.

Thank you for your continued support.

25/03/2026

Good day! Today is Day 2 of ASELCO’s pole clearing and relocation. This may cause a temporary interruption to your internet connection in some parts of Patin-ay, Prosperidad. Thank you for your patience and understanding.

23/03/2026

Good day! We are currently relocating our NAP box due to pole adjustments. This may cause a temporary interruption to your internet connection in some parts of Patin-ay, Prosperidad. Thank you for your understanding.

EMERGENCY POWER INTERRUPTION

DATE: March 24, 2026 (Tuesday)
TIME:8:30 AM – 5:00 PM

AFFECTED AREAS:
• Purok 1 and Purok 3, Brgy. Patin-ay, Prosperidad, Agusan del Sur

REASON:
Conduct of Pole Relocation in preparation for the Palarong Pambansa

📞 CUSTOMER CARE HOTLINES:
📱 Smart:
• 09122357358
• 09122632811
• 09127040085
• 09694651675
📱 Globe:
• 0951-383-3791

18/02/2026

We would like to inform our valued clients that YouTube is currently experiencing a service issue. Some users may encounter difficulty accessing or loading videos at this time.

Please note that this concern is not related to our local network and appears to be a platform-side issue from YouTube.

Our internet service remains fully operational for other websites and applications.

We appreciate your patience and understanding. We will provide updates once the service is fully restored.

Thank you.

05/11/2025

We are pleased to announce our new office and store location.
Purok-3, Patin-ay, PADS

19/08/2024

Keep your devices running during blackouts with our mini UPS. Up to 1 hour of power!