22/09/2026
Customization and integration solve different problems.
Customization changes or extends how Acumatica works.
Integration connects Acumatica with other systems.
For example:
Customization
- custom workflows
- additional fields
- tailored business processes
- custom functionality
Integration
- connecting external applications
- synchronizing data
- automating data transfers
- connecting different business systems
Sometimes a business needs one.
Sometimes it needs both.
The important part is understanding the problem before choosing the solution.