17/02/2026
π’ WE ARE HIRING: Technical Support Associate (Tier 2 β Network Support) open for Female Applicants
Are you passionate about troubleshooting, networking, and helping clients solve technical issues? Join our growing team and build your career in IT!
πΌ Position: Technical Support Associate
π Location: Pasig City
π Employment Type: Full-time
π§ Qualifications:
β
At least 2 years of experience in technical support or related field
β
With Tier 2 network troubleshooting experience
β
Strong knowledge of networking fundamentals (TCP/IP, DNS, routing, switching)
β
Experience handling escalated technical concerns
β
Excellent communication and customer service skills
β
Able to work in a fast-paced environment
π― Key Responsibilities:
β’ Handle escalated technical issues (Tier 2 support)
β’ Diagnose and resolve network-related concerns
β’ Coordinate with internal teams for complex cases
β’ Document incidents and resolutions properly
β’ Provide technical guidance to Tier 1 support
π Why Join Us?
β¨ Competitive compensation
β¨ Career growth opportunities
β¨ Supportive and collaborative team environment
β¨ Exposure to real-world enterprise network solutions
If youβre ready to take your technical expertise to the next level, weβd love to hear from you!
π© Send your resume to: [email protected] or [email protected]
π Subject line: Technical Support Associate Application
Tag someone who might be interested! π©βπ»π¨βπ»