03/11/2025
Dear valued Fiberstream clients in Palapag area,
📢 Immediate Service Advisory: Network Safety Protocol for Typhoon
Good morning. To proactively safeguard our network and ensure the safety of our team ahead of the typhoon expected on Tuesday, November 4, early morning, we must implement critical preparedness measures immediately.
Action: Planned Service Interruption Today
Your internet service will be temporarily taken offline in some areas starting this afternoon, November 2, 2025.
Our Priority: Minimizing Post-Typhoon Downtime
This early shutdown is a necessary action to protect your future service reliability. We will be removing sensitive devices and securing exposed wires and equipment. This prevents catastrophic damage during the storm, which allows our teams to complete repairs and restore your connectivity much faster once the danger has passed.
We are also taking this time to ensure the safety of our dedicated employees so they can secure their families and homes, ready to serve you promptly after the typhoon.
Thank You and Stay Safe
We understand this early interruption is inconvenient, but it is a critical step that benefits all of us. Service will resume as soon as the weather clears and full safety checks are completed.
We urge you all to finish your own typhoon preparations. We value your understanding and commitment to safety.
FROM THE FIBERSTREAM MANAGEMENT TEAM
