Trident Network

29/05/2026

Network Advisory — Service Restored (Update as of 2:00 AM)

Good news! Internet service has now been fully restored in the affected areas as of 2:00 AM.

Affected Areas: Deca Homes, Vistansa

The disruption was caused by an issue on our upstream provider's end, which they have since resolved. Connectivity should now be back to normal. If you're still experiencing any issues, please restart your device or reach out to us so we can assist you.

We sincerely apologize for the inconvenience this may have caused and thank you so much for your patience and understanding throughout.

Send a message to learn more

29/05/2026

Network Advisory — Service Degradation

We're currently experiencing an issue with our upstream provider. Our backup connection has automatically taken over, so service remains available, but you may notice intermittent slowness or brief interruptions while it's active.

Affected Areas: Deca Homes, Vistansa

Our team is aware and actively working to restore normal service. No action is needed on your end.

We sincerely apologize for the inconvenience this may cause and appreciate your understanding while we work to resolve it. We'll update this advisory as the situation progresses.

Send a message to learn more

13/05/2026

✅ SERVICE UPDATE COMPLETED ✅

The network upgrade activity affecting Vistansa subscribers has now been completed.

Internet services in the area should now gradually return to normal and stabilize. If you are still experiencing issues with your connection, we recommend restarting your router first. If the issue persists, please message our page for assistance.

Thank you for your patience and understanding during the upgrade activity.

— Trident Network

12/05/2026

⚠️ SERVICE ADVISORY ⚠️

Dear Valued Subscribers,

Please be advised that a network upgrade activity will commence at any time today affecting subscribers in Vistansa only.

During the activity, users in the affected area may experience unstable or intermittent internet connection while the upgrade is ongoing. Expected maintenance duration is approximately 1 hour or less.

Please note that the exact start time of the activity is currently undetermined. An official update will be posted once the maintenance starts and once it has been completed.

This upgrade activity is necessary to improve the stability and overall performance of our network services in the area.

We sincerely apologize for the inconvenience and appreciate your patience and understanding.

— Trident Network

29/04/2026

SERVICE UPDATE

We sincerely apologize for the current service disruption.

At the moment, we are experiencing a network connectivity issue from our upstream provider, which is affecting access to Google services and general internet browsing. Initial checks show that external endpoints (such as 8.8.8.8 ) are currently unreachable.

Our upstream partner is already aware of the situation and is working to resolve the issue as soon as possible.

We are closely monitoring the situation and will provide updates once service is fully restored.

We appreciate your patience and understanding.

Send a message to learn more

25/04/2026

RE: SERVICE ADVISORY UPDATE

We are currently receiving reports of intermittent internet connection from some subscribers.

This is related to the ongoing network upgrade and maintenance by our upstream provider from April 24–29, 2026.

Affected users may experience:
• Occasional slow connection
• Short periods of disconnection

For full details, please refer to our original advisory:
🔗 https://www.facebook.com/share/p/1Cp6zYo8A8/

If you experience any issues not listed above, please message our support team so we can assist you.

We appreciate your patience and understanding as we continue to improve our network.

SERVICE ADVISORY

Heads up, Ka-Trident!

Our upstream provider will be conducting a network upgrade and maintenance from
April 24–29, 2026

This activity will occur intermittently, and during this period you may experience:
• Occasional slow connection
• Short periods of disconnection

Rest assured, we are closely coordinating with our upstream provider to keep any disruption as minimal as possible.

This activity is part of ongoing improvements to deliver a faster, more stable, and reliable internet experience.

If you need assistance, feel free to message our support team anytime.

21/04/2026

SERVICE ADVISORY

Heads up, Ka-Trident!

Our upstream provider will be conducting a network upgrade and maintenance from
April 24–29, 2026

This activity will occur intermittently, and during this period you may experience:
• Occasional slow connection
• Short periods of disconnection

Rest assured, we are closely coordinating with our upstream provider to keep any disruption as minimal as possible.

This activity is part of ongoing improvements to deliver a faster, more stable, and reliable internet experience.

If you need assistance, feel free to message our support team anytime.

09/04/2026

Service Advisory

We are currently experiencing intermittent connectivity issues, including occasional request timeouts.

This is due to an ongoing upgrade and maintenance activity from our upstream provider aimed at improving overall network performance and reliability.

What to expect:
Occasional request timeouts
Some websites may require retry to load

Status:
The maintenance is currently in progress. Improvements are expected once the upgrade is completed.

Advisory:
If you encounter issues, please retry or refresh the page.

We apologize for the inconvenience and appreciate your patience as we work towards delivering a better and more stable service.

-Trident Network

24/12/2025

This Christmas, we’re grateful for our amazing subscribers.

Thank you for trusting Trident Network to keep you connected today and throughout the year. Wishing you joy, peace, and a truly meaningful holiday season. 🎄✨

18/11/2025

Is X (Twitter) or ChatGPT acting weird? You're not alone! 😩

There's a massive issue right now with Cloudflare (a huge company that helps power a ton of the internet). Think of them as traffic cops for many big websites.

Good News: Our network is totally fine! The problem is out in the wider internet.

If a site won't load and gives you a weird "500" error, just give it a little time. The tech wizards at Cloudflare are on it.

We appreciate your patience while this external issue is being resolved.

07/11/2025

SERVICE ADVISORY
To our valued subscribers,

We hope that you and your families are safe and prepared as Super Typhoon Uwan (International name: Fung-Wong) approaches our area. In order to protect our facilities and minimize possible damage, we will be conducting a temporary shutdown of our wireless internet services starting today, November 8, 2025, at 7:00 AM onwards.

👉 Fiber services will remain active and will not be included in this shutdown. Please note, however, that if your fiber connection goes down, it may be due to damage to the main fiber line caused by the typhoon.

⚠️ Important: Some wireless sites may already be offline earlier than scheduled as part of our precautionary measures, especially in areas that are difficult or unsafe to access during severe weather.

This step is necessary to safeguard our equipment and ensure faster restoration once conditions improve. Our top priority remains the safety of our team and the long-term stability of our network.

We sincerely apologize for the inconvenience and thank you for your understanding. Restoration will begin as soon as it is safe to do so, and we will provide updates here on our page.

Please stay safe and take all necessary precautions during this typhoon.
— Trident Network