09/08/2026
📢 STORE RETURN / REFUND POLICY — SHEINE 🧡
Para mas malinaw at fair para sa lahat, we’re sharing our Store Return / Refund Policy.
We value our customers, and at the same time, we also want to make sure that our small business follows the applicable rules and regulations. 😊
🧡 CHANGE OF MIND
We do not accept returns or exchanges due to change of mind, wrong item selected, or personal preference.
🧡 DEFECTIVE / IMPERFECT ITEMS
If you believe that an item has a defect, please return the actual item to us so we can inspect and verify the concern.
Once a product defect is confirmed, the item will be handled through the appropriate remedy under R.A. 7394 (Consumer Act of the Philippines) and applicable DTI rules.
Please note that items showing signs of buyer mishandling, misuse, accident, or damage after purchase may be excluded from defect remedies.
🧡 INVOICE
SHEINE is a NON-VAT registered business and issues invoices in accordance with applicable BIR requirements.
If you need an invoice, please inform our staff.
We believe that a good customer experience goes both ways — fairness, respect, and clear communication. 🤝
Maraming salamat po sa inyong pang-unawa at patuloy na suporta sa SHEINE! 🧡
Humanity • Excellence • Integrity
