C2 FTTH

C2 FTTH Internet for all. Bridging the digital divide. Connecting and empowering individuals and communities

05/06/2023

Network Advisory

[05 June 2023 6:15p.m. Philippine Standard Time] One of our submarine cable partners confirms a loss in some of its internet bandwidth capacity, and thus causing slower internet browsing. We are now working with our partners to provide alternate capacity that would restore the browsing experience in the next few hours.

01/06/2023

Dear Valued Client,

We sincerely apologize for the extended period it took to troubleshoot and resolve the issues with your internet connection. We understand how frustrating and inconvenient this must have been for you, and we deeply regret any inconvenience caused. At C2 FTTH, we strive to provide our clients with seamless and reliable internet services. However, in this instance, we acknowledge that we fell short of your expectations. We want to assure you that we take this matter seriously, and we are committed to improving our processes to prevent similar situations from occurring in the future.

Several factors contributed to the prolonged troubleshooting time, including unforeseen technical complications and a surge in support requests during that period. Nevertheless, we take full responsibility for the delays encountered, and we are taking immediate steps to rectify the situation.Our technical team has been working diligently to identify the root cause of the issue and implement a permanent solution to ensure that you do not face any further interruptions. We have also intensified our training programs to enhance our staff's technical skills, enabling them to handle complex scenarios more efficiently and minimize future downtime.

Once again, please accept our sincerest apologies for any inconvenience this may have caused. We remain committed to providing you with reliable and uninterrupted internet services, and we assure you that we are working diligently to prevent a recurrence of this situation. If you have any further questions or concerns, please do not hesitate to contact our customer support team at C2FTTH page. We are here to assist you and restore your faith in our services.

Thank you for your understanding and continued support.

24/04/2023

Dear Valued Client,

We are pleased to provide you with reliable and uninterrupted internet service that meets your connectivity needs. As your internet service provider, we understand the importance of maintaining a stable connection for your daily activities, work, and entertainment. In line with this, we promise to continuously maintain and improve our network infrastructure to ensure that you have a seamless internet experience. We will monitor and optimize our equipment and services to prevent any downtime or disruptions that could impact your internet connection.

If, for any reason, you experience any issues with your internet connection, our dedicated support team is always ready to assist you. We will work diligently to resolve any problems and restore your connection as quickly as possible. We understand the value of your time and how important it is to stay connected in today's world. Therefore, we assure you that we will always strive to provide you with the best possible service and maintain your internet connection at all times.

Thank you for choosing us as your internet service provider. We look forward to continuing to provide you with the best internet experience.

Sincerely,
C2 FTTH

22/03/2023

C2 FTTH is a revolutionary internet service provider that is committed to providing high-quality, affordable internet access to people around Cagsiay ll. Our mission is to bridge the digital divide by making internet access accessible to everyone, regardless of their socioeconomic status.

We believe that access to the internet is a basic human right, and we are passionate about creating a more connected world. Our vision is to empower individuals and communities by providing them with the tools they need to thrive in the digital age.

At C2 FTTH, we are committed to offering the most affordable internet plans, without compromising on quality or speed. We understand that for many people, the cost of internet access can be a barrier to entry, and we are dedicated to breaking down that barrier.

In addition to our affordable pricing, we are also committed to providing top-notch customer service and support. We believe that our customers are our most valuable asset, and we strive to exceed their expectations at every turn.

With our innovative approach to internet service, C2 FTTH is poised to become a leader in the industry, and we are excited to be at the forefront of this important mission. Join us today, and let's work together to create a more connected, empowered world!

Address

Cagsiay 2
Mauban
4330

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 5pm
Sunday 8am - 5pm

Telephone

+639517030799

Website

Alerts

Be the first to know and let us send you an email when C2 FTTH posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category