AllstarTech Internet Services - Bataan

20/08/2026

📢 ADVISORY

Dear Valued Clients,

We would like to inform everyone that some applications, websites, or online services may currently be experiencing downtime or connectivity issue

Please be advised that these applications are not originally managed or operated by our ISP, and the issue may be coming from the application’s own servers or system.

Our internet service remains available, and we continue to monitor the situation.

Thank you for your understanding and patience. 🙏

Do Not reset your Modem/Router

19/08/2026

19/08/2026

📢 PAUNAWA SA LAHAT NG CLIENT

Magkakaroon po ng kaunting delay sa repair at installation schedule dahil sa masamang panahon. 🌧️

Para po sa kaligtasan ng aming mga technician , maaaring ma-adjust ang oras o araw ng aming pagpunta sa inyong lugar.

Humihingi po kami ng inyong pang-unawa at pasensya. Sisikapin po naming maasikaso at matapos ang inyong repair/installations schedule sa lalong madaling panahon kapag naging ligtas na ang kondisyon ng panahon.

Maraming salamat po sa inyong pang-unawa at patuloy na pagtitiwala. 🙏💙

15/08/2026

Scheduled Maintenance Notice

📢 SERVICE ADVISORY

Dear Valued Clients,

Please be advised that we will be conducting scheduled maintenance on August 15, starting at 12:00 PM until further notice.

📍 Affected Areas: Alas-Asin and Mt. View Area

🔧 Reason: Cleaning and system updates to improve and maintain our service.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will provide an update once the maintenance is completed and services are fully restored.

Thank you for your continued support! 🙏

05/08/2026

Weather Advisory

Due to the current bad weather conditions, some installation and repair services may be delayed to ensure the safety of our team

We sincerely apologize for any inconvenience and appreciate your patience and understanding. Our technicians will resume scheduled services as soon as it is safe to do so.

Thank you for your continued support. Stay safe and Dry

22/07/2026

ADVISORY

Due to unknown issues, Facebook and Messenger and other application are experiencing technical issue within their data centers, often related to a disruption in network traffic that prevents communication between servers, causing a cascading effect across their services, therefore the websites are DOWN at the moment.

Please DO NOT reset your modems/routers as the problem is not originally from the Internet Provider.

Please be guided. Thank you!

16/07/2026

📢 ADVISORY

Magandang araw!

Sa mga subscribers na wala pa ring internet connection, pakioff muna ang inyong modem sa loob ng 5–10 minuto, pagkatapos ay i-on itong muli. Makakatulong ito upang ma-refresh ang inyong connection at maibalik ang serbisyo.

Kung pagkatapos gawin ang hakbang na ito ay wala pa rin kayong internet connection, mangyaring makipag-ugnayan sa amin upang agad namin kayong matulungan.

Maraming salamat sa inyong pang-unawa at kooperasyon.

16/07/2026

Maintenance Advisory

Dear Valued Users,

Please be advised that our system will undergo scheduled maintenance and requires a system restart. The maintenance is expected to take approximately 30 minutes to 1 hour.

Maintenance Window:
Duration: 30 minutes to 1 hour

During this period, the system may be temporarily unavailable. We recommend saving your work and logging out before the maintenance begins to avoid any interruption.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to improve system performance and reliability.

Thankyou!

08/07/2026

📢 Service Update: Internet Connection Restored

Great news! 🎉 Our internet connection has now been restored, and all services are back online.

Thank you for your patience and understanding while we worked to resolve the issue. We sincerely apologize for any inconvenience caused.

If you’re still experiencing any connectivity problems, please don’t hesitate to send us a message so we can assist you as quickly as possible.

Thank you

08/07/2026

Dear Valued Customers,

We would like to inform you that our team has identified a burned fiber mainline cable affecting network services

Our technical team is currently prepairing the materials and equipment to repair the damaged cable and restore connectivity as quickly and safely as possible. The estimated restoration time is approximately 36 to 48 hours, depending on the progress of the repair and field conditions.

We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to fully restore our services.

Thank you for your continued support.
Management