10/12/2022
PRODUCT WARRANTY CLAIMS AND RETURN/REPLACEMENT REMINDERS!!๐
XIAOMI BRANDS
๐ 7 days return/replacement upon receiving the item
๐ 1 Year warranty upon receiving the item
POCO PHONES
๐ 15 days return/replacement upon receiving the item
๐ 1 Year Warranty upon receiving the item
TYLEX BRANDS
๐ 7 days return/replacement upon receiving the item
๐ 3 Months Warranty upon receiving the item
RAZER BRANDS
๐ 7 days return replacement upon receiving the item
๐ 2 Years warranty upon receiving the item
๐ฅ๐ฅ๐ฅ๐ฅRETURN PROCESS๐ฅ๐ฅ๐ฅ๐ฅ
Once the item is defective upon received, kindly reach out to the Admins ASAP and send an actual photo of the item, Videos, and screenshot of Order details from your Yomo App.
Fill out this form and send it back
Order number
Date received:
Name:
Address:
Contact number:
I will make a report on that and ask for approval, once approved the item will ship back to us depending on location.
NOTE: The buyer will shoulder first the shipping fee for item return, we will reimburse the shipping fee once the item has proven a factory defect.
PROCESS - 1 week to return back the item to the customer via J&T.
-----------------------------------------
***************
7-DAY RETURN POLICY
Buyers are entitled to product replacement if they report defective products within 7 days of purchase. Please provide us with photos and videos of the defective products as proof, and we will forward them to the assigned Admin.
***************
WARRANTY CLAIM
Manufacturer's warranty. It is a service warranty po na if something po nasira sa item, pwede po paayos sa manufacturer and get the labor cost for free.
Service lang po, kung may papalitan na parts, si buyer na po ang mag babayad nun.
If a warranty claim is made, buyers must advise or notify us immediately to check the recommended service center.
***************
