01/03/2025
FREQUENTLY ASKED QUESTIONS
(BUYING)
- Do you have a physical store?
No, we are home-based and operates online only. Transactions are done via meet-up or shipping (Payment first only when shipping)
- Do you accept trade-ins?
Yes, we accept trade-ins. Message us for evaluation. Pass to old devices (5 Years and above)
- How do I know if the device is original?
All our items are guaranteed authentic. You can verify the IMEI or serial number through the official manufacturer’s website.
- Do you have additional accessories?
We provide additional accessories such as Chargers, Earphones, Speakers, Tempered Glass, Protective Case
- Can I return or exchange an item after purchase?
We allow returns only if the item has an undisclosed defect that was not mentioned during the sale. Please inspect the item before finalizing the transaction.
- Are your items brand new or second-hand?
We sell both brand-new and second-hand (pre-loved) devices.
- Do your second-hand phones/laptops have issues?
Any issues, if present, are mentioned in the product description.
- Do your items come with a warranty?
Brand new items: Comes with an official warranty from the manufacturer or store.
Second-hand items: Comes with 30 days warranty.
- What payment methods do you accept?
We accept:
✅ Cash (for meet-ups)
✅ GCash / Maya
✅ Bank transfers (BPI, Seabank)
- Do you offer discounts?
Prices are negotiable for selected devices.
(SELLING/TRADE-IN)
- Do you buy used phones and laptops?
Yes, we buy second-hand devices depending on their condition, model, and market value.
- How do I sell my device to you?
Transactions are done via meet-up only after the assessment of your device.
- Do you accept damaged or non-working phones and laptops?
We may accept them depending on the extent of the damage. Message us with details for evaluation.
(SHIPPING & MEET-UP)
- Do you offer nationwide shipping?
Yes, we ship via J&T, LBC, and Grab/Lalamove for Metro Manila buyers. Shipping fees are shouldered by the buyer and the devices should be paid first.
- Where are your meet-up locations?
Preferred meet-up points:
📍 Robinson Town Mall Malabon
📍 Fishermall Malabon
📍 SM Sangandaan
📍 SM Grand Central
- Can I check the item before buying?
Yes, meet-up buyers can inspect the item before payment.
For further inquiries, feel free to message us!
Links:
FB Page
https://www.facebook.com/b1gbozTrading
FB Account
https://www.facebook.com/b1gbozck