09/09/2020
Italian Speaking CSR urgently needed
Salary : PHP 50,000 - PHP 75,000
Company : Sykes Philippines, NCR
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For more information and assistance, contact 09617198376, Viber : 639617198376, Skype : Cme Flames ; email : [email protected]
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Parla italiano? If your answer is "Sì." ( Yes) and you would like to find a job or extra income using your Italian language skills (not just from this job offer), please send your updated CV to [email protected] or contact us now!
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Job Description
SUMMARY
As Italian Speaking Customer Service Agent, you are expected to provide professional and efficient customer support via phone, email and/or chat.
RESPONSIBILITIES
• Accepts inbound calls and handles customer's problems from the products supported.
• Demonstrates a strong customer service orientation and takes responsibility for follow up top ensure customer needs and expectations are met.
• Determines appropriateaction to be taken on customer's behalf on prescribed resolution procedures.
QUALIFICATIONS
• Can read, write and speak in Italian
• Speak and understand at least basic English
• Willing to work on night shift schedule
• For foreign applicants, tourist visa must be valid for at least one (1) month and passport should be valid for more than one (1) year
• Willing to work in Mandaluyong