PLDT Cares

PLDT Cares Welcome to the official customer support account of PLDT Home!

Hi PLDT Customers!These are the scheduled maintenance activities for the week of June 15, 2026.We’re performing preventi...
15/06/2026

Hi PLDT Customers!

These are the scheduled maintenance activities for the week of June 15, 2026.

We’re performing preventive maintenance to keep your connection strong and reliable. This helps us check and maintain our equipment and systems so we can continue serving you better.

During this time, you might experience short service interruptions. If that happens, a quick modem restart should help once the activity is done.

Thank you so much for your understanding and support—we truly appreciate you!


📅June 15-21, from 10AM to 4PM
📍PACIFIC PLAZA NORTH CD TOWER

📅June 16, from 1AM to 5AM
Some parts of:
📍CAMARINES NORTE: JOSE PANGANIBAN & PARACALE

📅June 17, from 1AM to 5AM
Some parts of:
📍AURORA: BALER, DIPACULAO, MARIA AURORA & SAN LUIS
📍COTABATO: KIDAPAWAN & MATALAM
📍QUEZON CITY: BRGY. EAST KAMIAS, BRGY. KRUS NA LIGAS, BRGY. LOYOLA HEIGHTS, BRGY. PANSOL, BRGY. PINYAHAN, BRGY. UP CAMPUS, BRGY. WEST KAMIAS & TEACHERS VILLAGE

📅June 17, from 10AM to 4PM
Some parts of:
📍MAUBAN, QUEZON: BRGY. SAN MIGUEL

📅June 18, from 1AM to 5AM
Some parts of:
📍QUEZON CITY, METRO MANILA

📅June 19, from 10AM to 4PM
Some parts of:
📍TIAONG, QUEZON

Celebrating the freedom, unity, and connections that bring us closer to the people who matter most. Happy Independence D...
12/06/2026

Celebrating the freedom, unity, and connections that bring us closer to the people who matter most.

Happy Independence Day! 🇵🇭

11/06/2026
📍 GenSan, we're here for you!Our GenSan Sales and Service Center is OPEN and ready to assist with your service and accou...
09/06/2026

📍 GenSan, we're here for you!

Our GenSan Sales and Service Center is OPEN and ready to assist with your service and account concerns.

🕒 Business Hours:
Monday to Saturday, 8:30 AM – 5:30 PM

Visit us today.

09/06/2026

Advisory: PLDT, Smart teams mobilize to restore connectivity following Mindanao earthquake

PLDT and Smart have immediately mobilized field and operations teams to assess network facilities and restore connectivity services in areas affected by the recent earthquake that struck parts of Mindanao.

Among the hardest-hit areas are General Santos City and several municipalities in South Cotabato. Initial assessments indicate that the majority of PLDT and Smart network facilities remain stable and operational. Service interruptions have primarily been linked to commercial power outages affecting certain sites.

To support emergency response efforts and ensure continuous communications, PLDT will deploy Starlink satellite broadband services to critical locations and areas identified by local government units as requiring backup connectivity.

“Safety remains our foremost priority as our teams conduct assessments and restoration activities on the ground. At the same time, we recognize the vital role connectivity plays during emergencies and are working tirelessly to keep communities connected,” PLDT said.

PLDT and Smart continue to coordinate closely with local authorities and disaster response agencies as recovery efforts progress.

Read more: https://bit.ly/43mVLF2

Plan ahead and learn what to do before, during, and after an earthquake.
08/06/2026

Plan ahead and learn what to do before, during, and after an earthquake.

Standing with the communities in Mindanao during this difficult time.Please continue to stay informed through official c...
08/06/2026

Standing with the communities in Mindanao during this difficult time.

Please continue to stay informed through official channels and prioritize your safety and the safety of those around you.

Hi PLDT Customers!These are the scheduled maintenance activities for the week of June 8, 2026.We’re performing preventiv...
07/06/2026

Hi PLDT Customers!

These are the scheduled maintenance activities for the week of June 8, 2026.

We’re performing preventive maintenance to keep your connection strong and reliable. This helps us check and maintain our equipment and systems so we can continue serving you better.

During this time, you might experience short service interruptions. If that happens, a quick modem restart should help once the activity is done.

Thank you so much for your understanding and support—we truly appreciate you!


📅June 8-10, from 10AM to 4PM
📍PACIFIC PLAZA NORTH AB TOWER

📅June 8, from 12PM to 8PM
Some parts of:
📍MAC ARTHUR, LEYTE
📍ZAMBALES: BOTOLAN, IBA, MASINLOC, SAN ANTONIO & SAN NARCISO

📅June 9, from 8AM to 5PM
Some parts of:
📍SAN JOSE DEL MONTE, BULACAN: BRGY. MUZON

📅June 10, from 8AM to 5PM
Some parts of:
📍SAN JOSE DEL MONTE, BULACAN: BRGY. GRACEVILLE & BRGY. MUZON

Address

Ramon Cojuangco Building
Makati

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