PLDT Cares

PLDT Cares Welcome to the official customer support account of PLDT Home!

Hi PLDT Customers!These are the scheduled maintenance activities for the week of April 20, 2026.We’re performing prevent...
19/04/2026

Hi PLDT Customers!

These are the scheduled maintenance activities for the week of April 20, 2026.

We’re performing preventive maintenance to keep your connection strong and reliable. This helps us check and maintain our equipment and systems so we can continue serving you better.

During this time, you might experience short service interruptions. If that happens, a quick modem restart should help once the activity is done.

Thank you so much for your understanding and support—we truly appreciate you!


📅April 20, from 12PM to 6PM
Some parts of:
📍 ORMOC CITY, LEYTE: BRGY. CAN-ADIENG

📅April 21, from 1AM to 5AM
Some parts of:
📍 TARLAC: GERONA, RAMOS, TARLAC CITY & VICTORIA

📅April 21, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

📅April 22, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

📅April 23, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

Hi PLDT Customers!These are the scheduled maintenance activities for the week of April 13, 2026.We’re performing prevent...
13/04/2026

Hi PLDT Customers!

These are the scheduled maintenance activities for the week of April 13, 2026.

We’re performing preventive maintenance to keep your connection strong and reliable. This helps us check and maintain our equipment and systems so we can continue serving you better.

During this time, you might experience short service interruptions. If that happens, a quick modem restart should help once the activity is done.

Thank you so much for your understanding and support—we truly appreciate you!


📅April 14, from 1AM to 5AM
Some parts of:
📍DAVAO CITY, DAVAO DEL SUR
📍ROSARIO, AGUSAN DEL SUR
📍SIAY, ZAMBOANGA SIBUGAY

📅April 15, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

📅April 16, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

📅April 17, from 1AM to 5AM
Some parts of:
📍MANILA CITY, METRO MANILA
📍SAN ANDRES, ROMBLON

📅April 17, from 10AM to 4PM
Some parts of:
📍 TAGUIG CITY: BRGY. FORT BONIFACIO

📅April 19, from 1AM to 5AM
Some parts of:
📍METRO MANILA: PASIG CITY & TAGUIG CITY

Honoring the courage and sacrifice of our Filipino heroes this Araw ng Kagitingan. 🇵🇭
09/04/2026

Honoring the courage and sacrifice of our Filipino heroes this Araw ng Kagitingan. 🇵🇭

Hi PLDT Customers!These are the scheduled maintenance activities for the week of April 6, 2026.We’re performing preventi...
06/04/2026

Hi PLDT Customers!

These are the scheduled maintenance activities for the week of April 6, 2026.

We’re performing preventive maintenance to keep your connection strong and reliable. This helps us check and maintain our equipment and systems so we can continue serving you better.

During this time, you might experience short service interruptions. If that happens, a quick modem restart should help once the activity is done.

Thank you so much for your understanding and support—we truly appreciate you!


📅April 7, from 1AM to 5AM
Some parts of:
📍LIPA, BATANGAS

📅April 8, from 1AM to 5AM
Some parts of:
📍BULALACAO, ORIENTAL MINDORO
📍CAMARINES SUR: NAGA CITY & PILI
📍MAGSAYSAY, OCCIDENTAL MINDORO
📍MUNTINLUPA CITY, METRO MANILA

📅April 10, from 1AM to 5AM
Some parts of:
📍CALOOCAN CITY: BRGY. 168 DEPARO & BRGY. 171 BAGUMBONG
📍CAMARINES SUR: GOA, LIBMANAN, OCAMPO & PASACAO
📍OCCIDENTAL MINDORO: CALINTAAN & RIZAL
📍QUEZON CITY: BRGY. MATANDANG BALARA & BRGY. TANDANG SORA
📍RIZAL: ANGONO, ANTIPOLO CITY & CAINTA
📍VALENZUELA CITY: BRGY. BIGNAY & BRGY. PUNTURIN

📅April 11, from 1AM to 5AM
Some parts of:
📍CAMARINES NORTE: JOSE PANGANIBAN & PARACALE

📅April 12, from 1AM to 5AM
Some parts of:
📍CALOOCAN CITY: BAGUMBONG DISTRICT, CAMARIN DISTRICT & DEPARO DISTRICT
📍MEYCAUAYAN CITY, BULACAN: BRGY. BAHAY PARE
📍QUEZON CITY: BRGY. HOLY SPIRIT, BRGY. KALIGAYAHAN, BRGY. MANRESA & BRGY. SAN AGUSTIN
📍RODRIGUEZ, RIZAL: BRGY. MANGGAHAN, BRGY. SAN ISIDRO, BRGY. SAN JOSE & BRGY. SAN RAFAEL
📍VALENZUELA CITY: BRGY. BIGNAY, BRGY. MAPULANG LUPA & BRGY. PUNTURIN

Happy Easter!Wishing you a day filled with new life, warm connections, and a heart full of joy 💛
05/04/2026

Happy Easter!

Wishing you a day filled with new life, warm connections, and a heart full of joy 💛

This Black Saturday, we pause between what was and what will be. 🤍🌿Take this quiet moment to reconnect—with the people y...
04/04/2026

This Black Saturday, we pause between what was and what will be. 🤍🌿

Take this quiet moment to reconnect—with the people you love, and with the strength within that keeps you moving forward.

Reflecting on selfless love and the bonds we hold dear. 🙏✨ Have a meaningful and peaceful Good Friday. ❤️🕊️
02/04/2026

Reflecting on selfless love and the bonds we hold dear. 🙏✨

Have a meaningful and peaceful Good Friday. ❤️🕊️

In the quiet moments, may we find gratitude in simple acts and comfort in the connections that bring meaning to our days...
02/04/2026

In the quiet moments, may we find gratitude in simple acts and comfort in the connections that bring meaning to our days. 🤍

This Holy Week, take a moment to pause, reflect, and reconnect🙏✨If you need support, we’re just a message away. Reach ou...
01/04/2026

This Holy Week, take a moment to pause, reflect, and reconnect🙏✨

If you need support, we’re just a message away. Reach out through any of our channels below — we’re here for you.

🛠 Track repairs or check service updates
Text PLDTTRACK to 8171 (Smart/TNT – free) or 0970-0000-171

❓ How-to guides & FAQs
Visit pldthome.com/support

💸 Billing concerns
Text PLDTHOMEBILL to 8171 (Smart/TNT – free) or 0970-0000-171

💳 Pay online
See the full list at pldthome.com/paymentcenters

📝 Apply or check application/repair status
Go to pldthome.com or track at pldthome.com/pldt-tracker

💬 Chat with us on Messenger
• Home Products: m.me/PLDTHome
• Aftersales Support: m.me/PLDTCares

📲 Scan. Pay. Done.Skip the hassle—just scan the QR code on your bill and pay instantly with Pay Express Online.Enjoy:✅ S...
01/04/2026

📲 Scan. Pay. Done.

Skip the hassle—just scan the QR code on your bill and pay instantly with Pay Express Online.

Enjoy:

✅ Safe and easy transactions
✅ Same-day payment posting

Settle your bills in minutes and enjoy a worry-free Holy Week. 🕊️

Here’s how you can easily scan and pay. 👇

Skip the extra trips and save time (and fuel!)—make your payments the easy way through Pay Express Online, Maya, Shopee,...
31/03/2026

Skip the extra trips and save time (and fuel!)—make your payments the easy way through Pay Express Online, Maya, Shopee, or GCash.

Check more payment options here:
pldthome.com/paymentcenters

📌 Friendly reminder: Over-the-counter payments made on April 2 will be posted starting April 6, after the holiday break (April 2–5).

Have a restful, meaningful week ahead.🙏💛

Long weekend to-do list piling up? 🗓️Skip the trip—get things sorted from home. 💻Book a virtual appointment with our PLD...
28/03/2026

Long weekend to-do list piling up? 🗓️

Skip the trip—get things sorted from home. 💻

Book a virtual appointment with our PLDT Stores.

Visit pldthome.com/support 🌐

Getting started is easy:
1️⃣ Choose a branch
2️⃣ Pick a service
3️⃣ Select your preferred date

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Ramon Cojuangco Building
Makati

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