HVT Connect Mabinay

17/08/2026

Good afternoon, dear valued customer.
We sincerely apologize for the interruption of your internet connection. We are currently experiencing an issue with our system, and our technical team is already working to resolve it as soon as possible.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

30/07/2026

Good evening, valued customers.

To all our customers from Barangay Tadlong, Sitio Bernesan to Tara, Danawan, this is the reason why there is currently no internet connection in your area. Our repair team is doing their best to restore the connection tonight. If the repair cannot be completed tonight, they will continue first thing tomorrow morning.

Thank you for your patience and understanding.

02/06/2026

Network Advisory

Dear Valued Customers,

Please be advised that there may be an internet service interruption this afternoon until possibly this evening as we are updating and improving our main network setup.

We sincerely apologize for any inconvenience this may cause and kindly ask for your patience and understanding while our technical team completes the necessary work.

Thank you for your continued trust and support.

27/05/2026

HVT Mabinay is now accepting solar installations.
PM for interested clients.
Contact number: 0935-444-0029

02/05/2026

Hi dear customers of HVT Connect Mabinay,

We are pleased to inform you that we now have a new and improved billing system. You can access it using your account number—simply click this link:
Client Portal - hvtconnect.com/home
Through the portal, you will be able to view your billing statement or Statement of Account anytime.
Please be informed that this system automatically generates your bill every end of the month.

You will also receive text message reminders on your registered mobile number regarding your bills. Once we receive your payment, you will also be notified.

If you do not receive any text messages, please contact us and provide your active mobile number so we can update our records.

Through this system, you can also: • Request repairs or report concerns
• Refer our service to your friends and family
• Upload your proof of payment for faster verification
• Monitor your payment history and account status
• Receive updates and notifications about your account
This system is designed to make your transactions faster, easier, and more convenient.
If you have any questions or need assistance, please don’t hesitate to contact us.
Thank you and God bless!

📢 Referral Program Announcement Good news! We now have a Referral Program for our valued internet subscribers 🎉 If you refer a friend, neighbor, or relative and they successfully become our new subscriber, you will receive a referral fee as our thank-you. 💡 How it works: 1️⃣ Refer someo...

19/04/2026

📢 INTERNET ADVISORY
Good news! 🎉
We are pleased to inform everyone that our primary internet source has now been fully restored. As a result, our connection speed and overall network performance have returned to normal.
The earlier issue was caused by a disruption from our main provider, which temporarily affected our service and resulted in slower internet speeds while we were running on our backup connection. The problem has now been resolved, and all services are operating smoothly again.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your patience and understanding throughout the downtime. Your continued support means a lot to us.
Please feel free to message us if you are still experiencing any issues so we can assist you right away.
Thank you, and enjoy your stable internet connection! 💻📶

15/04/2026

📢 INTERNET ADVISORY

Good day everyone,
We would like to inform you that our internet connection is currently slow due to an ongoing issue with our primary provider, which is currently experiencing a loss of connection.

At the moment, only our secondary provider, is active. However, since it is the only source available, internet speed may be affected.

The issue has already been reported to , and we are currently waiting for their repair and restoration.
We kindly ask for your patience and understanding while this issue is being resolved.

Thank you very much.

23/02/2026

📢 CUSTOMER ADVISORY
Dear Valued Customers,
Please be advised that there is currently no internet connection from Bugnay to Barras due to a mainline problem in the Napasuan area.
The repair was not completed last night, but our technical team returned this morning and is continuously working to restore the connection as soon as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.

09/01/2026

*SERVICE ADVISORY*

Dear Valued Customers,

⚠️ Notice: Unstable internet connection due to the issues with our primary source , PLDT experiencing loss of internet. Currently using INFINIVAN our secondary source.

Sorry for the inconvenience. 🙏

Thank you for understanding.

HVT Connect Mabinay