Erwax Shop and Network

Erwax Shop and Network Erwax Shop and Network is a network provider in Olango Island, Lapu-Lapu City.

πŸ“’ NETWORK ADVISORYDear Valued Customers,We would like to inform you that our fiber optic line was accidentally hit by a ...
18/06/2026

πŸ“’ NETWORK ADVISORY

Dear Valued Customers,

We would like to inform you that our fiber optic line was accidentally hit by a truck, resulting in intermittent internet connectivity for some of our subscribers.

Troubleshooting and repair works are still ongoing and we are closely monitoring the situation and will provide updates as soon as more information becomes available.

We sincerely apologize for the inconvenience this has caused and appreciate your patience and understanding while we work to resolve the issue.

Thank you for your continued support.

– [Erwax Shop and Network]

ATTENTION DEAR CUSTOMERS,Current Status:Our Technical Team are still under the field of restoring our internet connectio...
16/06/2026

ATTENTION DEAR CUSTOMERS,
Current Status:
Our Technical Team are still under the field of restoring our internet connection since we have a technical problem in our mainline, and we will provide regular updates on the progress toward resolution.
Affected areas which getting source of internet connection in SABANG & TAM-ISAN TOWER are as follows:
- BRGY. SABANG
- BRGY. STA. ROSA
- BRGY. SAN VICENTE

We indeed appreciate your patience and understanding during this time.

Estimated Time Resolution:
At this moment, we do not have an exact time frame for resolution. However, we assure you that our technical team is diligently working around the clock to restore the internet connection normally as soon as possible.
Customer Support:
If you require immediate assistance or have specific concerns regarding your account, please reach out to our page or call directly to our technical teams ( Tech Team 1 #0975 298 6578 & Tech Team 2 # 0927 352 0787 ). We are here to help and will do our best to address your inquiries promptly. THANK YOU!
- Erwax Shop and Network

ATTENTION DEAR CUSTOMERS,Current Status:Our Technical Team are still under the field of restoring our internet connectio...
02/06/2026

ATTENTION DEAR CUSTOMERS,

Current Status:
Our Technical Team are still under the field of restoring our internet connection since we have a technical problem in our mainline, and we will provide regular updates on the progress toward resolution.
Affected areas which getting source of internet connection in TAM-ISAM TOWER are as follows:
- BRGY. STA. ROSA
- BRGY. SAN VICENTE
- TUBURAN, SABANG
We indeed appreciate your patience and understanding during this time.

Estimated Time Resolution:
At this moment, we do not have an exact time frame for resolution. However, we assure you that our technical team is diligently working around the clock to restore the internet connection normally as soon as possible.

Customer Support:
If you require immediate assistance or have specific concerns regarding your account, please reach out to our page or call directly to our technical teams ( Tech Team 1 #0975 298 6578 & Tech Team 2 # 0927 352 0787 ). We are here to help and will do our best to address your inquiries promptly. THANK YOU!

- Erwax Shop and Network

π‘π„π’π“πŽπ‘π„πƒ!!!We are happy to let you know that your internet connection is now operational again. We appreciate your patie...
04/03/2026

π‘π„π’π“πŽπ‘π„πƒ!!!
We are happy to let you know that your internet connection is now operational again. We appreciate your patience at this time, and if you run into any more problems, don't hesitate to get in touch. We value your connectivity and thank you for your understanding. We are pleased to inform you that the restoration of your internet connection has been accomplished. Our staff has put in a lot of effort to fix the problem, and we value your patience at this time.
Erwax Shop & Network


RESTORED!Internet Connection has been restored! Please restart your modem and you can now be able to access all online s...
03/03/2026

RESTORED!
Internet Connection has been restored! Please restart your modem and you can now be able to access all online services without any issues.
If you continue to experience any problems, please don’t hesitate to message us for assistance. Thank you !
We sincerely apologize for the inconvenience it may have caused and we thank you for your patience and understanding as we work to resolve this matter.
Best Regards,
Erwax Shop and Network 🫢

ATTENTION DEAR CUSTOMERS,Current Status:Our Technical Team are still under the field of restoring our internet connectio...
02/03/2026

ATTENTION DEAR CUSTOMERS,

Current Status:
Our Technical Team are still under the field of restoring our internet connection since we have a technical problem in our mainline, and we will provide regular updates on the progress toward resolution.
Affected areas which getting source of internet connection in LIBERTAD TOWER are as follows:
- BRGY. TINGO
- BRGY. BARING
- BRGY. TALIMA
- BRGY. CAW-OY
- BRGY. TUNGASAN
- SAN ISIDRO 2
We indeed appreciate your patience and understanding during this time.

Estimated Time Resolution:
At this moment, we do not have an exact time frame for resolution. However, we assure you that our technical team is diligently working around the clock to restore the internet connection normally as soon as possible.

Customer Support:
If you require immediate assistance or have specific concerns regarding your account, please reach out to our page or call directly to our technical teams ( Tech Team 1 #0975 298 6578 & Tech Team 2 # 0927 352 0787 ). We are here to help and will do our best to address your inquiries promptly. THANK YOU!

- Erwax Shop and Network

Dear Customers,We would like to inform you that we are having internet connectivity issues from our mainline 3 that's wh...
02/03/2026

Dear Customers,

We would like to inform you that we are having internet connectivity issues from our mainline 3 that's why we're experiencing internet corruption since yesterday.

Our team is actively working on the repairs and making progress. We understand that this situation may be causing inconvenience, and we sincerely apologize for any disruption it may have caused to your experience with us. But, rest assured that we are prioritizing this matter and are committed to resolving it as swiftly and efficiently as possible.

We'll keep an update for a progress. Thank you so much for understanding!

-Erwax Shop & Network



RESTORED !Internet Connection has been restored! Please restart your modem and you can now be able to access all online ...
03/02/2026

RESTORED !

Internet Connection has been restored! Please restart your modem and you can now be able to access all online services without any issues.

If you continue to experience any problems, please don’t hesitate to message us for assistance. Thank you !

We sincerely apologize for the inconvenience it may have caused and we thank you for your patience and understanding as we work to resolve this matter.

Best Regards,
Erwax Shop and Network 🫢

To Our Valued Customers,We would like to sincerely inform you that our internet connection is expected to be fully resto...
02/02/2026

To Our Valued Customers,

We would like to sincerely inform you that our internet connection is expected to be fully restored and stable starting tomorrow.

From the bottom of our hearts, we apologize for the inconvenience and frustration caused by the unstable internet connection over the past few days. We truly understand how important a reliable connection is for your daily needs, and we take full responsibility for the disruption.

Thank you for your patience, trust, and continued support as we worked to resolve this issue. Your understanding means a great deal to us, and we remain committed to providing you with better and more reliable service moving forward.

Best regards,
Erwaxshop and Network 🩷


14/11/2025

Restart rah Kadiyot Para Arange Wiring

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Lapu-Lapu City
6015

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