27/09/2026
⚠️IMPORTANT NETWORK ADVISORY⚠️
Dear GTE Valued Customer,
We sincerely apologize for the service interruptions and inconvenience you have experienced this September.
As much as we wanted to provide the best and most reliable service for you, we acknowledge that we fell short of our commitment. At the moment, we are using our backup connection to keep the service running, but unfortunately, it cannot handle all of our clients at full capacity.
Our technical team is already working on the issue, and we are doing our best to restore the service to normal as soon as possible. Our possible restoration is tomorrow, Monday, September 28, 2026. However, this may still depend on the ongoing technical work.
As a way of sincerely apologizing and compensating for the service issues, we will be providing a 100% discount on your September bill.
We truly appreciate your patience, understanding, and continued support while we work to resolve this issue.
We are deeply sorry for the inconvenience, and we hope to restore the service you deserve as soon as possible. Thank you for staying with us.