07/06/2026
FIBER INTERNET SERVICE ADVISORY
To All Valued Subscribers,
Please be advised that a damaged utility pole along the access road going to the Capitol has caused significant damage to multiple fiber optic backbone and mainline cables. Due to the extent of the damage and the ongoing pole replacement and line transfer activities, internet services in affected areas may experience prolonged interruptions.
Affected Areas:
* Sanito
* Palid
* Taway
* Kitabog
* Other areas connected to the affected backbone network
Our technical team is currently conducting restoration and reconstruction works on the damaged fiber infrastructure. Because multiple backbone lines are involved, the restoration process is complex and may take several days to complete before full service can be restored.
We are deploying all available resources to expedite repairs and minimize downtime. We sincerely apologize for the inconvenience and ask for your patience and understanding as we work to restore stable connectivity to all affected subscribers.
Further updates will be provided as restoration progresses.
Cause: Damage to multiple fiber backbone and mainline cables due to a damaged utility pole requiring replacement.
Thank you for your continued support and understanding.
Network Operations Team
Fiber Network Restoration in Progress