HCTV & Fiber Internet

HCTV & Fiber Internet The reliable and affordable CABLE TV & INTERNET PROVIDER in the municipalities of Hinatuan and Tagbina

13/08/2026

📢 INTERNET SERVICE RESTORATION ADVISORY

We are pleased to inform everyone that internet connection has been fully restored. 🌐✅

If you are still experiencing connectivity issues, please refresh/restart your ONU or router and check your connection again.

We sincerely apologize for the inconvenience and thank you for your patience and understanding. 🙏

Thank you for choosing BCCTV & Fiber Internet!

12/08/2026

⚠️ SERVICE ALERT: Mainline Fiber — Mangagoy ↔ Hinatuan

Our main fiber link between Mangagoy and Hinatuan is currently DOWN. Affected customers may experience loss of internet/connectivity in these areas.

UPDATE: Our technical team is already on-site in the area to diagnose and repair the link. We are working to restore service as quickly as possible.

We apologize for the inconvenience and will post further updates as work progresses.

Thank you for your patience!

10/08/2026

📢 UPDATE: OUR INTERNET CONNECTION IS BACK! 🎉

🔧 Please do your part:
Kindly REFRESH / REBOOT YOUR MODEM / ROUTER right now:
Turn it OFF
Wait about 30 seconds
Turn it back ON and let it fully reconnect

This helps you get a fresh connection and ensures everything works smoothly. Thank you! 😊

10/08/2026

NO INTERNET CONNECTION

We're experiencing a total internet outage as our service provider is currently down.

Our team is actively coordinating and following up with the provider to fix the issue and get our internet back as soon as possible.

Apologies for the inconvenience! We'll post an update immediately once connection is restored. Thanks for understanding.

07/08/2026

📢 Internet Update: Connection Restored!

Please restart your modem to refresh your connection and get online smoothly.

If you’re still having trouble connecting after restarting, feel free to send us a message and we’ll help you out right away!

07/08/2026

EMERGENCY POWER & INTERNET SHUTDOWN NOTICE

Attention Everyone,

Please be advised that an emergency power shutdown is currently in effect due to a fire breakout that caused significant damage to the electrical system. Several electrical cables and wires have been damaged, making it unsafe to restore power at this time.

As a result of this incident, internet services will also be temporarily unavailable, as the affected equipment and network infrastructure have been impacted by the power outage.

Our maintenance and technical teams are currently assessing the extent of the damage and will begin the necessary repair work as soon as it is safe to do so. Both power and internet services will remain unavailable until all damaged electrical and network components have been repaired, tested, and confirmed safe for operation.

We sincerely apologize for the inconvenience and appreciate your patience and understanding during this emergency. Further updates will be provided as more information becomes available.

Thank you for your cooperation.

Management

07/08/2026

📢 Announcement UPDATE #2

Please be advised that we are currently experiencing an internet and power outage due to a fire breakout affecting the service.

At this time, there is no estimated time of restoration (ETR) We are closely monitoring the situation and will share updates as soon as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you.

04/08/2026

INTERNET PROVIDER is Monitored DOWN Aug-04-2026

1st downtime: 8/4/2026 2:46 AM - 8/4/2026 2:49 AM
2nd downtime: 8/4/2026 08:38 AM - 8/4/2026 8:43:00 AM

Our Internet Provider technical team is currently on-site conducting repair and restoration work to resolve the ongoing service issue.

We kindly ask for your patience and understanding while our technicians complete the necessary repairs.
We will provide updates as soon as more information becomes available.

Thank you for your continued patience and support.

25/07/2026

📢 INTERNET MAINTENANCE ADVISORY

Dear Valued Subscribers,

Please be advised that there will be a temporary internet interruption in the following areas:

📍 TAGBINA
📍 TAGONGON
📍 DUGMANON
🗓 Date: July 25, 2026
🕘 Estimated Time: 9:30 AM – 12:00 PM

Our technicians will work to complete the maintenance as quickly as possible. Service may be restored earlier than the estimated time if the work is completed ahead of schedule.

We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding as we continue to improve our network.

Thank you for your continued support.
– BCCTV & Fiber Internet Technical Team

Address

Lacasa Street
Hinatuan
8311

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+639171030168

Website

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