InfoBeam

11/10/2026

⚡✅ SERVICE UPDATE: Power Restored & Systems Back Online!

​Dear Infobeam Subscribers,

​We are pleased to inform you that Meralco has successfully restored power to our main servers, and all Infobeam systems and services are now fully operational.

​We know how vital a stable internet connection is to your daily activities, and we sincerely apologize for the disruption caused by the earlier lightning strike. Thank you so much for your incredible patience and understanding while the issue was being resolved.

​Looking Ahead:
To ensure more resilient service and prevent extended interruptions during future weather disturbances, our team is already working on implementing a comprehensive backup power system for our servers.
​Thank you for trusting Infobeam Internet Service Provider!

​INFOBEAM TEAM
InfoBeam

11/10/2026

⚡ SERVICE UPDATE: Power Interruption at Our Main Servers

​Dear Infobeam Subscribers,

​Please be advised that we are currently experiencing a temporary power outage affecting our main servers. This was caused by a transformer in the area being struck by lightning during the recent weather disturbance.

​According to Meralco’s latest assessment, restoration work is underway, with an estimated power recovery time of 3 to 5 hours.

​Our technical team is on standby and ready to bring all systems back online the moment commercial power is fully restored.

​We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding as we work through this unexpected weather-related incident.

​Stay safe,
INFOBEAM TEAM
InfoBeam

05/10/2026

INFOBEAM SERVICE ADVISORY: MAINTENANCE COMPLETED

Dear INFOBEAM Subscribers,

We are pleased to inform you that our scheduled maintenance is now complete. The main electrical breaker replacement was successful, and the power issue at our server facility has been fully resolved.

Status: All Services Fully Restored & Operational

If you are experiencing any connection issues, please try rebooting your Wi-Fi router / ONU by unplugging it for 30 seconds and plugging it back in.

Thank you very much for your patience, cooperation, and continuous support while our team worked to complete these critical repairs!

InfoBeam

Send a message to learn more

05/10/2026

INFOBEAM SCHEDULED MAINTENANCE ADVISORY

Dear INFOBEAM Subscribers,

Please be advised that we will be performing urgent maintenance today to replace a main electrical breaker in our server unit.

To safely complete the replacement, we need to temporarily shut down the power. This will cause a temporary connection outage for all clients.

Activity: Main Breaker Replacement

Schedule: Today

Estimated Downtime: 30 minutes to 1 hour

Our technical team will perform the power swap as quickly as possible to get your connections back online. We sincerely apologize for the brief inconvenience and appreciate your understanding as we resolve this issue.

Thank you,

INFOBEAM Support Team
InfoBeam

Send a message to learn more

30/09/2026

Dear INFOBEAM Customers,

​We are pleased to inform you that internet service has been temporarily restored following the major server power issue.

​While our primary services are currently up and running, please note that the underlying power issue has not been fully resolved. Our technical teams have implemented a temporary workaround to get you back online while we prepare for a permanent fix.

​Important Details:

​Current Status: Service Temporarily Operational

​Ongoing Fix: System stability is actively being monitored. Minor, temporary interruptions may still occur over the coming days.

​Scheduled Downtime (Weekend Maintenance): To fully repair and upgrade the power infrastructure, a planned maintenance downtime will take place this coming weekend.

​We will share the exact time schedule for the weekend maintenance prior to the activity so you can plan accordingly.

​We appreciate your continued patience and understanding as we work to ensure a stable and reliable network for everyone.

​Thank you,
INFOBEAM Support Team

30/09/2026

Dear INFOBEAM Customers,

We are currently experiencing a major power issue affecting our main server facility. As a result, users may experience service disruptions or a complete temporary loss of internet connectivity.

Our technical and infrastructure teams are on site and actively working to resolve the issue as quickly and safely as possible. However, due to the nature of the power system repairs required, this restoration process is expected to take longer than usual.

Status: Critical Power Maintenance / Server Outage
Affected Area: INFOBEAM Network Services
Estimated Resolution Time: Extended outage expected (Updates to follow)

We sincerely apologize for the inconvenience this causes to your work, study, and online activities. We appreciate your patience and understanding while we work to get services back online.

We will provide further updates as new information becomes available.
Thank you,

INFOBEAM Support Team

30/08/2026

📢 SERVICE ADVISORY

Dear Valued Customers,

We are currently experiencing power-related issues affecting our ISP servers, which may result in intermittent internet disconnections and service interruptions throughout the day.

Our technical team is already working on the issue and will do our best to restore and stabilize the service as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to resolve this matter.

We will provide another update once the issue has been fully resolved.

Thank you for your understanding.

— INFOBEAM Technical Team
InfoBeam

20/08/2026

INFOBEAM Network Advisory

Dear Valued Subscribers,

We would like to inform you that we are currently experiencing an issue affecting our main gateway. As a result, some customers may experience slow internet speeds and intermittent connectivity at this time.

Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We understand the inconvenience this may cause and sincerely apologize for the disruption.

We appreciate your patience and understanding while we work to resolve the problem. Further updates will be provided as they become available.

Thank you for choosing INFOBEAM.
INFOBEAM Technical Team

08/06/2026

📢 INFOBEAM Service Restoration Notice

Dear Valued Subscribers,

We are pleased to inform you that the issue affecting our main gateway has been successfully resolved. Internet services have returned to normal operation, and connectivity should now be stable.

We sincerely apologize for the inconvenience caused by the earlier service disruption and thank you for your patience and understanding while our technical team worked to restore the service.

If you continue to experience any connectivity issues, please do not hesitate to contact our support team for assistance.

Thank you for choosing INFOBEAM.

— INFOBEAM Technical Team

InfoBeam

08/06/2026

INFOBEAM Network Advisory

Dear Valued Subscribers,

We would like to inform you that we are currently experiencing an issue affecting our main gateway. As a result, some customers may experience slow internet speeds and intermittent connectivity at this time.

Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We understand the inconvenience this may cause and sincerely apologize for the disruption.

We appreciate your patience and understanding while we work to resolve the problem. Further updates will be provided as they become available.

Thank you for choosing INFOBEAM.

INFOBEAM Technical Team

InfoBeam